MANCHESTER 1
Join Date: Jul 2016
Location: The North
Posts: 158
Likes: 0
Received 0 Likes
on
0 Posts
Shocking on time performance today. You could count the amount of departures that departed within 20 minutes of their scheduled time on one hand this morning.
AA54 is canx again.
On another note, three of the moving walkways on the skyline are broken again. MAN really is a dreadful airport now.
AA54 is canx again.
On another note, three of the moving walkways on the skyline are broken again. MAN really is a dreadful airport now.
Join Date: Jul 2016
Location: The North
Posts: 158
Likes: 0
Received 0 Likes
on
0 Posts
Also due to only using one runway. Yesterday afternoon on single runways there were aircraft queueing past T3 blocking inbounds. Used to be able to defend MAN when people slagged it off but there really is nothing good anymore.
The passenger experience is dire at MAN now. Especially in T1 & 3. Admittedly T2 is not a bad experience for pax but for now I do not want to see any new routes/expansion. The airport just cannot cope. The TP is 10 years too late and too small. Escalators, lifts and moving walkways broken, the safety hazard that is T3 and absolutely dreadful Piers on T1.
MAN is close to becoming the worst passenger experience in the UK. STN is worst for me as it is far too overcrowded with people blocking routes through the terminal.
I despair to think what foreign visitors first impressions are of the UK (and Manchester)
The passenger experience is dire at MAN now. Especially in T1 & 3. Admittedly T2 is not a bad experience for pax but for now I do not want to see any new routes/expansion. The airport just cannot cope. The TP is 10 years too late and too small. Escalators, lifts and moving walkways broken, the safety hazard that is T3 and absolutely dreadful Piers on T1.
MAN is close to becoming the worst passenger experience in the UK. STN is worst for me as it is far too overcrowded with people blocking routes through the terminal.
I despair to think what foreign visitors first impressions are of the UK (and Manchester)
And as you are aware I am sure the second runway is only allowed to be open at certain times over weekends plus also there is a large WIP at holding point 23R so pushing the holding point back quite a way and some backtracking if heavy
PS Lots of compaints about BHX as well due same problems but at least thing are being done about it at MAN
PS Lots of compaints about BHX as well due same problems but at least thing are being done about it at MAN
Join Date: Jul 2016
Location: The North
Posts: 158
Likes: 0
Received 0 Likes
on
0 Posts
Yes, I understand it. Passengers will not though and that is the key issue here. Passengers just want to get on their way. Not get stuck at security for 1hr and then sit on the aircraft for another 30 mins waiting for other pax caught up in security to then wait another half hour in the queue.
This brings on to another issue at MAN and that is the security. T3 especially seems to reject 1 in 3 bags which is mostly a random selection. This adds another 40 mins onto the security time. I appreciate that security is a major issue but having 6-7 lanes out of 10 open at a time slows the process even further. Earlier this year the T3 security queue was tailing back past the AA check in desks meaning that passengers in queues to check in were mixing with those for the security. This also caused great difficulty for passengers trying to access the new Flybe check in area.
As a passenger at MAN all you seem to do is queue. Even after security the corridor is so narrow that pax queue there too.
This brings on to another issue at MAN and that is the security. T3 especially seems to reject 1 in 3 bags which is mostly a random selection. This adds another 40 mins onto the security time. I appreciate that security is a major issue but having 6-7 lanes out of 10 open at a time slows the process even further. Earlier this year the T3 security queue was tailing back past the AA check in desks meaning that passengers in queues to check in were mixing with those for the security. This also caused great difficulty for passengers trying to access the new Flybe check in area.
As a passenger at MAN all you seem to do is queue. Even after security the corridor is so narrow that pax queue there too.
Join Date: Jul 2016
Location: The North
Posts: 158
Likes: 0
Received 0 Likes
on
0 Posts
Wednesday is going to be interesting to say the least. The majority of football flights are due to depart between 6:30 and 9am.
T2 is planned for most of the flights with the use of the ground level check in with various others departing from T1 and T3.
T2 is planned for most of the flights with the use of the ground level check in with various others departing from T1 and T3.
The last time I transited T2 to T1, eight walkways on the Skylink were u/s, so if now there is only three u/s that is an improvement.
I believe security queues are engineered to sell fast track, the next one coming is a paid for fast track inbound through Immigration.
I avoid T3 where possible & I find T2 security the worst. I agree the TP is 10 years too late with too little too late. T1 pier B arrivals are dire.
However, it's not so bad I would avoid the airport altogether, I have used worse. If you are fortunate to use it off peak then it's not a bad experience. However, I would agree that there is simply no more room for anymore peak period services.
I believe security queues are engineered to sell fast track, the next one coming is a paid for fast track inbound through Immigration.
I avoid T3 where possible & I find T2 security the worst. I agree the TP is 10 years too late with too little too late. T1 pier B arrivals are dire.
However, it's not so bad I would avoid the airport altogether, I have used worse. If you are fortunate to use it off peak then it's not a bad experience. However, I would agree that there is simply no more room for anymore peak period services.
Join Date: Aug 2007
Location: West Yorkshire
Posts: 635
Likes: 0
Received 0 Likes
on
0 Posts
Sad really to see the problems with Manchester and I have avoided T1 and T3 altogether. T2 is better but I always buy fast track as it saves on the increased Blood Pressure. From my side of the Pennines there is a great train service and road links, if you are brave enough to fancy a crack at the M62 
Arriving back into Manchester though has always been fine and no complaints.
The only conclusion you come to,is that management have been greedy and taken on all comers, to the delight of the anoraks, but dismay of the travellers. As others have said, they need to put a stop on all new services, unless out of peak times. Fat chance though
Frankly I`ve got so sick of airports and air travel we are going to France, this summer,taking the car and going via Brittany Ferries to St Malo for a complete change. I expect the customer experience will be a whole heap better..and can take liquids and scissors
Arriving back into Manchester though has always been fine and no complaints.The only conclusion you come to,is that management have been greedy and taken on all comers, to the delight of the anoraks, but dismay of the travellers. As others have said, they need to put a stop on all new services, unless out of peak times. Fat chance though
Frankly I`ve got so sick of airports and air travel we are going to France, this summer,taking the car and going via Brittany Ferries to St Malo for a complete change. I expect the customer experience will be a whole heap better..and can take liquids and scissors
Join Date: Apr 2012
Location: Hartlepool
Posts: 90
Likes: 0
Received 0 Likes
on
0 Posts
I was on the JFK-MAN AA210 19/5 and we were delayed 3.5 hours landing into Manchester due to 'electronics overheating'. We got all the way to the takeoff lineup at JFK before the captain came on and said we had to turn around and go back to stand.
Get back to stand, told the problem would take 3 hours to fix or they had a spare plane they could turn around in 2 hours. Anyway, ended up taking off around 23:30, four hours late. Credit to AA, they did bring food and drinks (quite a lot of it too!) to us at the gate but I looked on FR24 and the plane had not flown since the night before so you'd think they may have spotted the issue before our flight.
The real annoyance I had was not the flight delay but the delay in getting bags once we landed. Landed at 10:30, first bags came out at around 11:45 and I didn't leave MAN until 12:10. I noticed the PHL flight was delayed also and landed just before ours so assumed this could be why there was the delay. Definitely didn't seem like a good day for AA at MAN
Slightly annoying that EU261 isn't due as it wasn't an EU carrier but these things happen!
As a side note, the flight was nowhere near 100% full in economy, I had two seats to myself and I know many others did. Business seemed fairly full however.
Get back to stand, told the problem would take 3 hours to fix or they had a spare plane they could turn around in 2 hours. Anyway, ended up taking off around 23:30, four hours late. Credit to AA, they did bring food and drinks (quite a lot of it too!) to us at the gate but I looked on FR24 and the plane had not flown since the night before so you'd think they may have spotted the issue before our flight.
The real annoyance I had was not the flight delay but the delay in getting bags once we landed. Landed at 10:30, first bags came out at around 11:45 and I didn't leave MAN until 12:10. I noticed the PHL flight was delayed also and landed just before ours so assumed this could be why there was the delay. Definitely didn't seem like a good day for AA at MAN
Slightly annoying that EU261 isn't due as it wasn't an EU carrier but these things happen!
As a side note, the flight was nowhere near 100% full in economy, I had two seats to myself and I know many others did. Business seemed fairly full however.
Join Date: Mar 2013
Location: Warrington
Age: 74
Posts: 117
Likes: 0
Received 0 Likes
on
0 Posts
The last time I transited T2 to T1, eight walkways on the Skylink were u/s, so if now there is only three u/s that is an improvement.
I believe security queues are engineered to sell fast track, the next one coming is a paid for fast track inbound through Immigration.
I avoid T3 where possible & I find T2 security the worst. I agree the TP is 10 years too late with too little too late. T1 pier B arrivals are dire.
However, it's not so bad I would avoid the airport altogether, I have used worse. If you are fortunate to use it off peak then it's not a bad experience. However, I would agree that there is simply no more room for anymore peak period services.
I believe security queues are engineered to sell fast track, the next one coming is a paid for fast track inbound through Immigration.
I avoid T3 where possible & I find T2 security the worst. I agree the TP is 10 years too late with too little too late. T1 pier B arrivals are dire.
However, it's not so bad I would avoid the airport altogether, I have used worse. If you are fortunate to use it off peak then it's not a bad experience. However, I would agree that there is simply no more room for anymore peak period services.
That's not correct. If you are flying with an EU airline, EU261 covers you for both your outward and return flights even if delayed or cancelled when leaving a point outside the EU. If you are flying with a non-EU airline such as American, Delta, Emirates etc and the disruption occurs on a flight departing from a point outside the EU then you are not covered. So if you had a delay on BA from LAX to LHR, you'd be eligible for EU261 but a delay on United on LAX to LHR would not be. It's been a point of contention for EU long-haul airlines ever since the legislation was introduced, but that's the law.
Join Date: Apr 2012
Location: Hartlepool
Posts: 90
Likes: 0
Received 0 Likes
on
0 Posts
That's not correct. If you are flying with an EU airline, EU261 covers you for both your outward and return flights even if delayed or cancelled when leaving a point outside the EU. If you are flying with a non-EU airline such as American, Delta, Emirates etc and the disruption occurs on a flight departing from a point outside the EU then you are not covered. So if you had a delay on BA from LAX to LHR, you'd be eligible for EU261 but a delay on United on LAX to LHR would not be. It's been a point of contention for EU long-haul airlines ever since the legislation was introduced, but that's the law.
Join Date: Apr 2008
Location: stockport
Posts: 60
Likes: 0
Received 0 Likes
on
0 Posts
Travelled out of terminal 2 on 03/05 at 7am no problems fast check in and through to the shops bars ect in 15 minutes. Returned on 17/05 and our luggage was on the carousel as we came into baggage reclaim 25 minutes from being on stand. Well don MAN
Cheers Sam
Cheers Sam
Join Date: Jul 2013
Location: Yorkshire
Posts: 30
Likes: 0
Received 0 Likes
on
0 Posts
Similar to my experience from T2 - flew out on 07/05 - Checked in and through security within 20 minutes from walking into the terminal. On return (also 17/05) we were through passport control and in baggage reclaim within 15 minutes of being on stand, and cases were just coming through as we reached the belt (and for once ours were pretty much first!) - Arriving on stand to waiting for the transfer bus to the car - 20 minutes! Must be some sort of record for a major airport - Couldn't fault it at all, although some luck involved with the cases being first off.
That's not correct. If you are flying with an EU airline, EU261 covers you for both your outward and return flights even if delayed or cancelled when leaving a point outside the EU. If you are flying with a non-EU airline such as American, Delta, Emirates etc and the disruption occurs on a flight departing from a point outside the EU then you are not covered. So if you had a delay on BA from LAX to LHR, you'd be eligible for EU261 but a delay on United on LAX to LHR would not be. It's been a point of contention for EU long-haul airlines ever since the legislation was introduced, but that's the law.