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Old 8th Aug 2017, 17:52
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Originally Posted by DaveReidUK
Yes, the Pocket Rockets were a different kettle of fish from the Super One-Elevens.
Probably belongs in the History section, but if I recall correctly BA, certainly latterly, had two One-Eleven fleets kept separate. One was the original Manchester fleet, plus the three late build BA ones, and the other was the ex- B Cal fleet which came in 1988 and were retained, plus the oddball secondhand short ones, which had come via Cambrian and had started life with Autair.

The BAC standard had switches which operated in one direction, but the BEA Tridents had switches that worked the opposite way, so when they bought One-Elevens they had a custom flightdeck arrangement which worked the Trident way round to maintain airline consistency. However that meant when they took the B Cal fleet over thy now had half of each arrangement. The CAA would not allow a common pilot pool where all the intuitive switches might be either way round, and rebuilding was not worthwhile, so two distinct fleets were organised. The "Manchester" ones did Manchester flights, and such Berlin and Heathrow ones as remained, while the "B Cal" ones ran from the Gatwick and Birmingham bases. Both fleets ended service at pretty much the same time.
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Old 8th Aug 2017, 18:57
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The Cambrian 1-11had cockpit that was the normal for 1-11,as were the three late deliveries 1-11 -539 BCal again were the standard cockpit, the ba 1-11were the only aircraft that were fitted with a non standard flight deck.BA also took out the forward air stair but having done so found that the aircraFT REQUIRED BALAST ONLY BA!
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Old 9th Aug 2017, 16:43
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Beside of the new flights to Nashville BA will increase Phoenix and Philadelphia to each 10 weekly and launch daily A380 flights to Chicago.
British Airways - MUSIC CITY HITS THE HIGH NOTES
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Old 21st Aug 2017, 23:14
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I would imagine this has been answered perhaps more than once on here so apologies for the repetitiveness, but how come BA sold one of their A318s, is it worth their while operating just one, and is one enough to service the London City-New York route?
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Old 5th Sep 2017, 16:32
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The Alex Cruz method of handling cancellations

Colleague is at Athens for the 2000 BA633 departure to LHR today. The outbound was progressively getting put back an hour every hour, when it finally got to 3.5 hours late it was cancelled. Being the end of school holidays, pretty much everything is fully booked.

The "service recovery" is apparently to send a larger (777 instead of 767) aircraft on the same departure tomorrow evening, and rebook everyone 24 hours later. That is the fourth (and last) BA departure of the day from Athens.

I'm sure it accords with the Alex Cruz approach of "every day I think of ways to save money" he recently espoused to the world. Minimal additional cost. Passenger convenience comes last.

The assigned 767 BNWA had apparently not flown since 31 August, so presumably had been on a check at Heathrow. Difficult to see how you can come out of a major check and yet only be first discovered unserviceable 3 hours after your intended departure time.
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Old 5th Sep 2017, 17:46
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Originally Posted by WHBM
Colleague is at Athens for the 2000 BA633 departure to LHR today. The outbound was progressively getting put back an hour every hour, when it finally got to 3.5 hours late it was cancelled. Being the end of school holidays, pretty much everything is fully booked.

The "service recovery" is apparently to send a larger (777 instead of 767) aircraft on the same departure tomorrow evening, and rebook everyone 24 hours later. That is the fourth (and last) BA departure of the day from Athens.

I'm sure it accords with the Alex Cruz approach of "every day I think of ways to save money" he recently espoused to the world. Minimal additional cost. Passenger convenience comes last.

The assigned 767 BNWA had apparently not flown since 31 August, so presumably had been on a check at Heathrow. Difficult to see how you can come out of a major check and yet only be first discovered unserviceable 3 hours after your intended departure time.
Unfortunately things like this happen in the airline industry, just also an unfortunate event of life.

As for getting passengers back on the earlier scheduled flights, you kind of answered yourself in your post. The earlier flights are most obviously alrealdy booked full. It's standard not to inconvenience further passengers on non-disrupted flights by any airline. If there does happen to be any available seats on the earlier services to accommodate disrupted passengers, it will usually be on a first come basis and then usually prioritised on exec status / onward connecting flight availabilty etc.

I'm sure BA would rather this had not happened. Chartering in an aircraft can be easier said than done. Also organising a suitable spare standby aircraft at short notice with sufficient crewing which wouldn't further disrupt tomorrows schedules is not always possible either.

Atleast your friend and their fellow passengers have been informed of BA's plan for them and have not totally been left stranded.
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Old 5th Sep 2017, 18:20
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Originally Posted by Cazza_fly
Unfortunately things like this happen in the airline industry, just also an unfortunate event of life.

As for getting passengers back on the earlier scheduled flights, you kind of answered yourself in your post. The earlier flights are most obviously alrealdy booked full. It's standard not to inconvenience further passengers on non-disrupted flights by any airline. If there does happen to be any available seats on the earlier services to accommodate disrupted passengers, it will usually be on a first come basis and then usually prioritised on exec status / onward connecting flight availabilty etc.

I'm sure BA would rather this had not happened. Chartering in an aircraft can be easier said than done. Also organising a suitable spare standby aircraft at short notice with sufficient crewing which wouldn't further disrupt tomorrows schedules is not always possible either.

Atleast your friend and their fellow passengers have been informed of BA's plan for them and have not totally been left stranded.
Am afraid that approaches like this with a "well it happens" view from internal airline personnel are part of the issue; apart from it being a cover for mishandled situations, proactive service recovery has gone in many places. And it's generally all down to cost. I didn't actually speak about chartering in an aircraft, but if we wish to I will point out that the Titan 767 has been sat at Stansted all day ...


Part of the current problem is emphasis placed on punctuality statistics, and percentage of flights late. If one gets an issue now a greater concern is not to let any subsequent flight have any knock-on impact, even by minutes, meanwhile those on the affected flight are dumped, as here.
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Old 5th Sep 2017, 18:39
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Originally Posted by WHBM
the Titan 767 has been sat at Stansted all day..
IF BA had known that the 767 was going to be unavailable, for whatever reason, at the start of the day then I guess a charter might have been considered or a substitution of equipment made on one of the earlier flights if resources allowed. If OTOH as you say the 767 was undergoing scheduled maintenance/a check and was forecast by the engineers to be "fit" in time for the Athens then I doubt BA would arrange a charter just in case (I doubt any airline would ever charter "just in case" servicing wasn't going to be complete).

Perhaps things unravelled late in the day and BA had to take the decision to cancel and consolidate... why the 24 hour delay? Probably the quickest BA could whistle up a wide body and crew without jeopardising other parts of the operation either tonight or tomorrow AM.

As for passengers being "dumped" ....hopefully hotels have been provided...I'd agree there would be grounds for complaint if they were not.

Last edited by wiggy; 5th Sep 2017 at 19:45.
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Old 5th Sep 2017, 21:09
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Management have also been busy organising extraction of all passengers from Antigua before hurricane Irma arrives.
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Old 6th Sep 2017, 13:41
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Originally Posted by WHBM
Colleague is at Athens for the 2000 BA633 departure to LHR today. The outbound was progressively getting put back an hour every hour, when it finally got to 3.5 hours late it was cancelled. Being the end of school holidays, pretty much everything is fully booked.

The "service recovery" is apparently to send a larger (777 instead of 767) aircraft on the same departure tomorrow evening, and rebook everyone 24 hours later. That is the fourth (and last) BA departure of the day from Athens.

I'm sure it accords with the Alex Cruz approach of "every day I think of ways to save money" he recently espoused to the world. Minimal additional cost. Passenger convenience comes last.

The assigned 767 BNWA had apparently not flown since 31 August, so presumably had been on a check at Heathrow. Difficult to see how you can come out of a major check and yet only be first discovered unserviceable 3 hours after your intended departure time.
Reading elsewhere that an outbound B777 for Athens has returned to Heathrow this afternoon...hopefully this wasn't heading out to recover your colleage.
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Old 6th Sep 2017, 14:19
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Sadly, given that ATH isn't normally a BA 777 route.........


.
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Old 6th Sep 2017, 14:47
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Today's BA632 operating as normal a B767.
Also the B767 carries more passengers than the B777
With the exception of the 777-300 and 3 class 200 series.
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Old 6th Sep 2017, 15:34
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The airborne return was indeed a B777 operating yesterday delayed Athens
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Old 6th Sep 2017, 16:24
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the titan 767 was sick last weekend and delayed the MAN-ATH Cunard charter by 8 hours fixed by subbing in euroatlantic
i think titan had 2 ships sick actually

the BA Cunard 767 charter LHR to ATH ran on time Saturday
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Old 7th Sep 2017, 12:14
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Odd scheduling

I am going to Bordeaux at the end of the month. BA used to do double daily but currently only show one flight which departs LGW at 0640 and arrives BOD just after 0900 local. But on the inbound side it says the only flight departs BOD at about 2100 and gets back to LGW an hour later.

What on earth happens to it for rest of day -hardly in keeping with their tight fisted ultra high usage approach ? Any one have any ideas?
Mind you it makes their £29 day round trip look a good deal as you wd geta decently long day in the lovely French city , nice lunch and shopping trip for sure
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Old 7th Sep 2017, 12:42
  #1396 (permalink)  
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concerning the repainting:
The impact is that they look awful. Patches of blue everywhere, BA does take it's branding seriously remember.
And they take their shareholders even MORE seriously!!
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Old 7th Sep 2017, 13:10
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Originally Posted by pax britanica
Odd scheduling

I am going to Bordeaux at the end of the month. BA used to do double daily but currently only show one flight which departs LGW at 0640 and arrives BOD just after 0900 local. But on the inbound side it says the only flight departs BOD at about 2100 and gets back to LGW an hour later.

What on earth happens to it for rest of day -hardly in keeping with their tight fisted ultra high usage approach ? Any one have any ideas?
For the last week of September, the Gatwick website shows both outbounds operating every day, same for the evening inbound, but the morning inbound only operating on 4 of the 7 days.

Go figure, as they say ...
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Old 7th Sep 2017, 15:30
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Originally Posted by EGAC is Better
Reading elsewhere that an outbound B777 for Athens has returned to Heathrow this afternoon...hopefully this wasn't heading out to recover your colleage.
Alas it was ... I can't quite follow what happened but in the end an A321 was scratched to operate out to Athens, seemingly empty, and they were returned on it to Heathrow at about 3am on Thursday, having first gone to Athens airport mid-afternoon Tuesday.

All seats taken, apparently, but zero catering provided apart from water.
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Old 7th Sep 2017, 16:49
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Originally Posted by WHBM
Alas it was ... I can't quite follow what happened but in the end an A321 was scratched to operate out to Athens, seemingly empty, and they were returned on it to Heathrow at about 3am on Thursday, having first gone to Athens airport mid-afternoon Tuesday.
A second 777 departed LHR just before 8pm yesterday evening as BA632A, returning just after 4pm today as BA9159.
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Old 8th Sep 2017, 09:20
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Dave Reid

Thank you that makes perfect sense, I didn't think to look on the LGW website and BA do not it seems produce a simple timetable so i got stuck in a loop which only ever showed what happens on the cheapest day.
tks again

Was intrigued to see BA offering day trips though
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