Ryanair - 9
If you book/check in closer to your planned travel date, then you may well find (as I did) that most if not all of the £2 seats have gone.
Join Date: Oct 2007
Location: UK
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This "new" system of seat allocation really means pay up or we will split your party up. Back to the bad old days of poor customer service that they said they were getting away from.
Join Date: Jul 2015
Location: UK
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Ryanair have overnight, destroyed the good reputation they've been attempting to build.
In the short term I think it might result in increased purchasing of allocated seats.
However, in the medium to long term, I think customers will think twice about using Ryanair in the future.
I know from my own personal viewpoint the only time I'll ever use them is literally for a quick flight, with no checked luggage or cabin bag, perhaps a laptop but that's it. I will never use them to take the family on a holiday. The cabin tannoy is none stop broadcasting of sales promos and instructions in badly broken English often unrecognisible communications to the cabin as pax all look at one another in puzzlement at what latest cabin announcements the cabin crew are eager to shout out. Listen out the next time you fly Ryanair. Count how many announcements are made on your flight and divide them into cabin safety and sales / promo announcements. It's non bloody stop. Your head hurts with the broken English crap they bang on about as you enjoy your middle row randomly assigned seat.
All that said, at the end of the day it's a business, a very successfully run operation and really that's what the execs in there are almost about, growth, revenue, cost savings, shareholder value, etc. Customer experience is somewhere on the list of KPIs but I suspect it's low compared to other KPIs.
Join Date: Apr 2014
Location: uk
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T&Cs
T&Cs quote "Customers who do not wish to select and purchase their preferred seat, can check-in online between 4 days and 2 hours before each booked flight and will be randomly allocated a seat free of charge" Is Ryanair applying a random seat selection algorithm or deliberately allocating middle seats? If it's not random then they aren't in compliance with the contract.
Join Date: Aug 2009
Location: London
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I've actually found the sales promo talk to be far less prevalent on recent flights I've taken with FR and not too annoying. Also, I think the English language capability of staff is pretty good and I have found most continental Europeans working for FR much friendlier than UK / Irish staff and perfectly adequate. But it's right that this seating change is something that makes you go back to think twice about booking a FR flight, whereas since the "getting better" initiative started I wouldn't hesitate to fly them
Join Date: Aug 2007
Location: Dublin
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Except yesterday's flight from Koln to Dublin. They left me behind! Five hours in the airport waiting for the flight. Working away. Kept checking the time on my laptop. Went to gate 40 mins early and missed the flight by 20! I had assumed the time on my laptop had automatically changed to German time but it had remained at GMT. Told the story to a colleague this morning and he had the same problem in the US except he assumed the timer on his mobile hadn't changed when it had and he manually changed it himself resulting in a trains planes and automobile chase across the US to get back on schedule.
PS Ryanair were quite understanding thank you.
PS Ryanair were quite understanding thank you.
Join Date: Mar 2015
Location: sheffield
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A couple of times recently I've noticed that boarding has been completed 15 mins before departure time, meaning we're sitting around waiting for the slot. At least it means we leave on time, but it means its riskier to show up at the gate 20 mins before departure time.
Join Date: Aug 2007
Location: Dublin
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BSilly boy! You do have a watch don't you?
Couldn't the Ryanair App inform passengers of delays, gate changes etc? Mine didn't do so. Compare this to the likes of the LH App which has many such features I find especially convenient.
Join Date: May 2011
Location: NW England / Ukraine
Age: 52
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Ryanair cancels all Ukrainian routes
According to various Ukrainian news reports, Ryanair today cancelled all of it's new routes to Kiev and Lviv stating that Borispol airport and Ukraine in general is not a safe place for investment, according to Borispol it is because ryanair want an 80% reduction in the fees charged by the airport for the London flights which Borispol cannot afford due to the two other airlines that fly to London.
Ryanairs website no is no longer acceping any booking for any Ukrainian flights.
Typical dummy spitting at Ryanair again, if they don't get what they want they cancel everything. Hopefully this will pave the way for a better LCC to enter the Ukrainian market.
Ryanairs website no is no longer acceping any booking for any Ukrainian flights.
Typical dummy spitting at Ryanair again, if they don't get what they want they cancel everything. Hopefully this will pave the way for a better LCC to enter the Ukrainian market.
Ukraine routes
Normally asking for a very large discounts is FR's way of realising that the routes do not look profitable based on current sales *or* they realise they want to use aircraft elsewhere
Is it perhaps the case with Air Berlin and Alitalia both struggling in deep debt, that FR realises that it over committed aircraft which it needs in Italy and/or Germany instead at likely very short notice ?
Is it perhaps the case with Air Berlin and Alitalia both struggling in deep debt, that FR realises that it over committed aircraft which it needs in Italy and/or Germany instead at likely very short notice ?
According to various Ukrainian news reports, Ryanair today cancelled all of it's new routes to Kiev and Lviv stating that Borispol airport and Ukraine in general is not a safe place for investment, according to Borispol it is because ryanair want an 80% reduction in the fees charged by the airport for the London flights which Borispol cannot afford due to the two other airlines that fly to London.
Ryanairs website no is no longer acceping any booking for any Ukrainian flights.
Typical dummy spitting at Ryanair again, if they don't get what they want they cancel everything. Hopefully this will pave the way for a better LCC to enter the Ukrainian market.
Ryanairs website no is no longer acceping any booking for any Ukrainian flights.
Typical dummy spitting at Ryanair again, if they don't get what they want they cancel everything. Hopefully this will pave the way for a better LCC to enter the Ukrainian market.
Airport decides that it doesn't wish to stick to it.
http://corporate.ryanair.com/news/ry...r-commitments/
Not unsurprisingly Ryanair decides if fail to honour this then what else will they not honour and moves aircraft elsewhere.
Ukraine needs to learn its history when dealing with Ryanair.
Join Date: Aug 2014
Location: Outer London
Age: 43
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Ukraine to London, especially Lviv, looked a bit of a tall order from the start. Not easy for Ukrainian migrants to move to the U.K. Lviv a virtually unknown city. Recent events putting people off going. BA and Air Ukraine for those with money, and there are a lot of rich Ukrainians
Ryanair made an agreement with the airport.
Airport decides that it doesn't wish to stick to it.
Ryanair Cancels Planned Ukraine Services As Kiev Airport Fails To Honour Commitments | Ryanair's Corporate Website
Not unsurprisingly Ryanair decides if fail to honour this then what else will they not honour and moves aircraft elsewhere.
Airport decides that it doesn't wish to stick to it.
Ryanair Cancels Planned Ukraine Services As Kiev Airport Fails To Honour Commitments | Ryanair's Corporate Website
Not unsurprisingly Ryanair decides if fail to honour this then what else will they not honour and moves aircraft elsewhere.
