Monarch - 3
Join Date: Jul 2003
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Probably better off sponsoring a Premiership rugby team who are on tv most weeks than a non-league football team who aren't....off to the orange hangar now Danny..there's a good chap...
Join Date: Nov 2007
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MON 1828 MAN - CORFU
Does anyone know if this AB6 aircraft still positions in from Gatwick on Mon morning for a 1030 departure in the 2012 summer season? I note from previous years that it was often delayed etc. Thanks
Join Date: Nov 2001
Location: London Whipsnade Wildlife Park
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Join Date: Apr 2009
Location: Manchester
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“When I joined Monarch six months ago, the first thing we undertook as a new management team was to examine the way we charged customers for using credit cards.
“The move today is a result of that review process and the new charging structure will go into effect immediately. “
All customers using debit cards to book Monarch’s scheduled flights will incur no booking fees, whilst customers electing to pay using a credit card will be charged a £10 fee, regardless of the value of the transaction or the number of people travelling.
Mr Clifford said: “The primary purpose of our review of card fees was to provide an upfront, transparent and simple to understand charging policy.”
Monarch is in negotiations with credit card companies to reduce fees further – and has pledged to further reduce the amount it charges customers upon the successful completion of those talks.
“Obviously, we would prefer not have to charge customers for using any payment cards at all. But by abolishing debit card fees and introducing a flat fee for using credit cards, we are doing everything we can to be transparent and fair to our customers,” Mr Clifford added.
“The move today is a result of that review process and the new charging structure will go into effect immediately. “
All customers using debit cards to book Monarch’s scheduled flights will incur no booking fees, whilst customers electing to pay using a credit card will be charged a £10 fee, regardless of the value of the transaction or the number of people travelling.
Mr Clifford said: “The primary purpose of our review of card fees was to provide an upfront, transparent and simple to understand charging policy.”
Monarch is in negotiations with credit card companies to reduce fees further – and has pledged to further reduce the amount it charges customers upon the successful completion of those talks.
“Obviously, we would prefer not have to charge customers for using any payment cards at all. But by abolishing debit card fees and introducing a flat fee for using credit cards, we are doing everything we can to be transparent and fair to our customers,” Mr Clifford added.
I've kept off the thread for a few days as it's very boring for other followers to have to wade through debates which are only relevant to a few, which is where a previous poster seemed to want to drag it by playing the man and not the ball, to use a footballing simile.
Pabloc, there is a very good reason to book by credit card, a reason which is the same for any airline and not unique to Monarch. If anything happens to the airline between you booking and paying for your flights and actually getting back home, your credit card company is obliged to refund your money under the Consumer Credit Act. This does NOT necessarily apply to debit cards. For bookings not covered elsewhere (eg via an ATOL licence) then many people might actually wish to have some protection rather than none. There is a price for that protection, but it's up to each individual to decide what they are prepared to pay for it.
Spotty M, the issue which sits behind today's decision could be one of two things. A) Monarch's terms with credit card companies have become less favourable than they were before and they need to pass this on to customers. B) Monarch had counted on getting a significant increase in business by cutting card charges and that hasn't materialised, so they need to put the charges back up again to earn the same revenue. Either isn't exactly great news.
Pabloc, there is a very good reason to book by credit card, a reason which is the same for any airline and not unique to Monarch. If anything happens to the airline between you booking and paying for your flights and actually getting back home, your credit card company is obliged to refund your money under the Consumer Credit Act. This does NOT necessarily apply to debit cards. For bookings not covered elsewhere (eg via an ATOL licence) then many people might actually wish to have some protection rather than none. There is a price for that protection, but it's up to each individual to decide what they are prepared to pay for it.
Spotty M, the issue which sits behind today's decision could be one of two things. A) Monarch's terms with credit card companies have become less favourable than they were before and they need to pass this on to customers. B) Monarch had counted on getting a significant increase in business by cutting card charges and that hasn't materialised, so they need to put the charges back up again to earn the same revenue. Either isn't exactly great news.
Join Date: Apr 2011
Location: Lancashire
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I didn't think you were covered under Section 75 when payments are made to a company that isn't the one providing you with the goods or services, because the credit card company must have a direct relationship for them to be equally liable?
Join Date: Apr 2009
Location: Manchester
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Moving away from the credit card debate, I see from the Summer 13 Thomson brochure, that Monarch will be basing an aircraft at Leeds Bradford for part of the week operating Monday - Thursday for Thomson.
Yes, paying via Paypal does NOT give you the section 75 Consumer protection. You are paying Paypal not Monarch.
Your cover will be if Paypal fails. If Monarch (or whoever) fails-you get nowt.
Credit card fees are small, typicaly 1.5% -certainly not £10 a pop.
What would you say if you bought £50 worth of petrol and were charged £10 fee for cc?
Paypal has it's own protection scheme- but that is ONLY valid for purchases made on e-bay.
Generally speaking debit cards also afford you no cover either.
If you want section 75 consumer proection then you have to use a CREDIT card & pay directly with it.
Your cover will be if Paypal fails. If Monarch (or whoever) fails-you get nowt.
Credit card fees are small, typicaly 1.5% -certainly not £10 a pop.
What would you say if you bought £50 worth of petrol and were charged £10 fee for cc?
Paypal has it's own protection scheme- but that is ONLY valid for purchases made on e-bay.
Generally speaking debit cards also afford you no cover either.
If you want section 75 consumer proection then you have to use a CREDIT card & pay directly with it.
Last edited by Mr A Tis; 27th Apr 2012 at 15:41.
Join Date: Oct 2009
Location: Prospect House
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TartinTon Of course you could always use Paypal and use your credit card for free...a point that seems to have been missed in Which Moneys and the Daily Mails outrage.....
Join Date: Apr 2011
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Actually it doesn't, as it doesn't create joint liability. Your bank can only recover the money if it is there to be recovered, so no guarantees. With a credit card the card issuer refunds the money.
Join Date: Oct 2006
Location: Manchester
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Looks like Monarch intend to offer scheduled flights to Madeira as one of their new ZB winter routes: Bookings to Spanish islands slump as tourist office pulls funding. (Travelmole 30/04/12). It's good to see Cosmos and Monarch supporting each other again here. I'm guessing the other "new" routes will be existing MON charter ski routes Monarch already operate.
Join Date: Apr 2012
Location: South Wales
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When are the rest of MON/ZB winter routes to be announced. Rumour had it a few weeks back that CWL was in for some ? Although there are many other destinations that they are probably considering for Winter 12. Does anyone know when they will announce what their fleet modernisation program will consist of ?