Airlines, Airports & Routes Topics about airports, routes and airline business.

Virgin Atlantic

Old 22nd Jul 2013, 08:38
  #521 (permalink)  
 
Join Date: Dec 1998
Location: .
Posts: 2,958
Cool

Originally Posted by Skipness One Echo View Post
Summer 2014 I believe, same with the GLA operation, the remaining leisure A330s are being reconfigured to the LHR seating specs with a bigger Upper Class cabin and will be flying LGW-Carribean.
Oct/Nov 2013 all 744's at MAN.

No upper class in the 2 330's that ops MAN/MCO, being reconfigured to include upper class.
spannersatcx is offline  
Old 4th Nov 2013, 01:36
  #522 (permalink)  
 
Join Date: Sep 2008
Location: Blighty
Posts: 4,382
Apart from Little Red, the long haul side of Virgin Atlantic seems to have all gone rather quiet recently - perhaps a case of head down, get on with the job and stay out of the public media glare.
Find it difficult to believe there have been no significant changes in the last 3 months.

Anyone (presumably apart from VS employees who I'm guessing have been told to keep their mouths shut) like to comment ?
davidjohnson6 is online now  
Old 4th Nov 2013, 06:24
  #523 (permalink)  
 
Join Date: Jan 2006
Location: Sydney
Posts: 175
Presumably heads down getting the JV with Delta all up and running which I imagine is pretty time comsuming for all involved.
ANstar is offline  
Old 4th Nov 2013, 07:57
  #524 (permalink)  
 
Join Date: May 2002
Location: Near Gatwick
Posts: 422
Hope that doesn't mean the end of the VS 747 here at LGW
Charley B is offline  
Old 14th Dec 2013, 14:20
  #525 (permalink)  
 
Join Date: Feb 2010
Location: Glasgow
Posts: 59
seat selection

from April 25 per person per flight to choose your seat in advance of checkin opening for economy passengers...thats a huge amount
wesleyscott is offline  
Old 14th Dec 2013, 14:33
  #526 (permalink)  
 
Join Date: Feb 2001
Location: In transit
Age: 67
Posts: 3,054
Roughly in line with what BA charge for the same 'service'.

I did a CPT return on VS last month and found it significantly better than the same trip with them a few years ago, which was awful. After last month's experience, I won't hesitate to use them for my next trip although unfortunately the CPT service is summer only.
Capetonian is offline  
Old 14th Dec 2013, 15:48
  #527 (permalink)  
 
Join Date: Aug 2002
Location: London (Babylon-on-Thames)
Age: 39
Posts: 6,168
from April 25 per person per flight to choose your seat in advance of checkin opening for economy passengers...thats a huge amount
In practice, VS were notorious for reallocating chosen seats when people assumed they had them for keeps. I have been stung twice and only managed to find another half decent option when I checked in a moment after online check in opened.
Skipness One Echo is offline  
Old 30th Dec 2013, 13:55
  #528 (permalink)  
 
Join Date: Sep 2008
Location: Channel Islands
Posts: 130
Does anyone know if they're likely to use the Dreamliner on the LGW-ANU next year.
GCILover is offline  
Old 30th Dec 2013, 13:59
  #529 (permalink)  
 
Join Date: Aug 2002
Location: London (Babylon-on-Thames)
Age: 39
Posts: 6,168
Does anyone know if they're likely to use the Dreamliner on the LGW-ANU next year.
The 787s are going to Heathrow to replace A340-600s so no, ANU is a B744 / A333 mix.
Skipness One Echo is offline  
Old 30th Dec 2013, 17:15
  #530 (permalink)  
 
Join Date: Sep 2008
Location: Channel Islands
Posts: 130
Damn!!!

I read a statement from
Virgin saying that they would be using them out of LHR, MAN & LGW on a mix of routes including Caribbean.

It states on a booking I've got that I should be able to book my seats for next November but when I try to it says no seat plan available.

I was hoping this could be the reason
GCILover is offline  
Old 30th Dec 2013, 19:15
  #531 (permalink)  
 
Join Date: Mar 2008
Location: LV
Posts: 1,888
That is the ultimate aim as the 744s start to get phased out. The exact fleet at each site is not set in stone by any means and is subject to change, but doubt there will be significant change in the timespan you need. The A330's are very nice.
CabinCrewe is offline  
Old 30th Dec 2013, 19:50
  #532 (permalink)  
 
Join Date: Feb 2008
Location: UK
Age: 63
Posts: 229
i seriously think that VAA really has not been reading the markets well and has been like a fish out of water for years now - who ever makes big decisions there re routes and product hmmm well! lol

the J upper class suite product whilst innovative in its time is not now that keenly liked by the business flyer and VAA could have adopted a new 'wow' product...they have been left behind now and the food is truly muck on board in J.
never see any big celebs fly on VAA any more and once there were always big names in J on the LAX or NYC etc etc...(and no they were not always upgrades)

2 x LAX flights a day and still NO clubhouse at LAX after 23 years - no wonder the celebs wont fly

all the clubhouses are great but not everyone eats in there so to cut the food to the bone and quality on board is wrong.

the W prem econ product does not offer enough value or space for the extra money (alot) charged - the seat is good but the legroom not enough.
TOP TIP increase legroom to 42-45'' and enhance meals.

the Y product - oh please...just read airline reviews - VAA Y in the 1980's was fantastic - great seat/legroom/ife/crews and a very nice meal -
TOP TIP just go back to basics - the pax will love you for it and the VAA brand loyalty will recover fast

stop start thinking on various routes - NBO for one being reconsidered...
CPT still only seasonable after all these years - a/c does ORD in UK summer -
still using clapped out worthless a340-300 weight restricted on many CPT-LHR flights

HKG and JNB could have been double daily for years now with the loads they generate and JNB should have been an A380 route by now or B747-8
LOS could be double daily, huge J loads and cargo

the ridding of a340-600 due disappointing operations, a mess of a fleet now -
too many a/c types
340 2 versions the -300 suffers weight penalty and old ife in some a/c

330 (the non J leisure versions have been re-jigged now to mainline fit -that did not last long! - gosh the expense wasted)

a330 J product received many complaints from J pax - now being enhanced

744 leisure fleet re-fitted but now they want rid huh?

744 LHR vers - mixing Y pax with J on the upper decks? big no no

78-9 on the way where is that going? now not leisure fitted

A380 deferred indef - why? when every l/haul legacy carrier is picking up more pax as they like it so much

could have Boeing been knuckled down for a great deal on 747-8 to replace the 744 fleet?

sorry for the neg's but i think the eye has been off the ball at the top for along time, way too long...

back to basics and keep it simple
rog747 is offline  
Old 31st Dec 2013, 06:23
  #533 (permalink)  
 
Join Date: Sep 2001
Location: Home
Posts: 1,950
Are you related to Victor Meldrew by any chance
TSR2 is offline  
Old 31st Dec 2013, 06:55
  #534 (permalink)  
 
Join Date: Feb 2008
Location: UK
Age: 63
Posts: 229
haha no Hyacinth Bucket actually -
Elizabeth! NOT my bone china periwinkle....

- seriously it saddens me to see a previously wonderful airline making such a hash of what should be the bl****y obvious and that is why we all discuss all the rubbish on here lol

i have worked for over 30 years in this industry and cannot fathom why carriers struggle to see what makes a product good and simple - airlines can still do it -

+ yes i know EVERYTHING now is all about fuel fuel fuel costs and how to get them lower and lower - therefore the product suffers but if you stick to what you did well when you started up then that is a no-brainer.
rog747 is offline  
Old 31st Dec 2013, 11:28
  #535 (permalink)  
 
Join Date: Aug 2002
Location: London (Babylon-on-Thames)
Age: 39
Posts: 6,168
If it was a simple and obvious no brainer it would be done. Sadly it's not and it isn't. Virgin are at best pootling along at the minute I agree. The service in Economy back in those days was reflected in higher fares. VS originally existed to give customers lower fares in competition with the BAs of this world.
Today, a return ticket to GLA on BA can almost be got today for the same price as 20 years ago, go figure in inflation on that one. The service levels were stripped out and the standards lowered because people simply took a cheaper option most times.

If VS did as you suggest, they would go bust. What people "say" they'll do versus what they actually do come booking time are quantifiably seen to be at odds. You'd be looking at a large investment based on reducing your revenue as people book a cheaper deal with the competition. There is no way VS could compete to DXB for instance if they hiked prices against Emirates.

Last edited by Skipness One Echo; 31st Dec 2013 at 12:40.
Skipness One Echo is offline  
Old 31st Dec 2013, 14:53
  #536 (permalink)  
 
Join Date: Feb 2008
Location: UK
Age: 63
Posts: 229
this issue is VS fares are not cheap - infact very often they are dearer than the likes of SQ or EK but the on-board product has been reduced to a shadow of its former self - 'back then' the fares were cheap but now its all tax and fuel and more fuel

surely you cannot tell me that with the buying power of VAA for airline catering that they cannot budget a decent meal for Y/W pax without fear of going into receivership? meals purchased by the millions cost buttons v.v other costs which VAA have consistently wasted m's with meddling and fiddling around

The top end J product (and Prem econ) is where the bucks are but the product
has been tinkered and tattered with leaving many regular J pax kicking off and moving onto other carriers...

funny you mention DXB it is one route that VAA are rumoured possibly ditching - meddling with the domestic market did not help imho and infact MAN is stopping a rotation due lack of slots - which are loaned for that route.
rog747 is offline  
Old 31st Dec 2013, 15:45
  #537 (permalink)  
 
Join Date: Feb 2003
Location: BHX LXR ASW
Posts: 2,208
Skytrax seems to echo what rog747 has been saying. However there are a few who still rate VS and what it has to offer.

Virgin Atlantic Airways Customer Reviews | SKYTRAX

Not having flown with them since they first started I'm not in a position to comment. But back in the early days the service was superb on the 742. My view and that of friends who fly for them is they have lost there presence in the market place and not moved on with the times. They certainly need to streamline the fleet to save future costs.
crewmeal is offline  
Old 31st Dec 2013, 16:15
  #538 (permalink)  
 
Join Date: Dec 1998
Location: .
Posts: 2,958
Cool

Having flown VS PE and J in the last couple of weeks, I would have to say that the service, food, IFE etc was very good, better than I was expecting having read lots of things on the internet.

The only thing I would agree with is the UD config on the 744, whoever thought of that should be shot!
spannersatcx is offline  
Old 31st Dec 2013, 16:19
  #539 (permalink)  
 
Join Date: Feb 2008
Location: UK
Age: 63
Posts: 229
quote:
Having flown VS PE and J in the last couple of weeks, I would have to say that the service, food, IFE etc was very good, better than I was expecting having read lots of things on the internet.
The only thing I would agree with is the UD config on the 744, whoever thought of that should be shot!

me:
good to hear that and i note too having read latest reviews plus feedback from others both with VAA and not the opinion seems to be having a shift change for the better a wee bit...well that's good

perhaps the new Yankee at the top is staring to make a difference?
his axe has been falling all around the chaff and the wheat
rog747 is offline  
Old 31st Dec 2013, 19:38
  #540 (permalink)  
 
Join Date: Nov 2012
Location: MAN
Posts: 306
Were VS ever much good?

I wonder whether people are fondly remembering VS through rose-tinted spectacles.

In the early years of VS I was a regular customer, always in Upper Class. Superficially the cabin service was impressive, at least when measured against the poor standard of BA at that time.

But when things went wrong, they went wrong big time. Yes, all airlines have delays, but after a while I felt that VS were tricksy and mendacious in trying to avoid rebooking pax during Irrops.

Twice on BOS-LON sectors I happily checked in only to (eventually) find out that the flights were delayed by many hours. On both occasions VS only admitted to a delay once all alternative flights on other carriers had left BOS. In both cases, neither plane had actually left LON on the inbound leg when I checked in (but in the pre-internet days you had little opportunity to check such things). And the really irritating thing was the photocopied 'original' letter from Branson expressing his concern about the delay. Of course, as VS didn't admit to any delay until other airlines' flights had left, you were left with no alternative but to sit it out and wait.

Shortly afterwards VS tried to do the same to me ex-JFK. By then I had wised up to their tricks and got them to admit the real extent of the delay. I got them to endorse my ticket over to BA and I'm afraid that was my last booking with VS.

I simply don't trust them, and the general level of the comments on Skytrax suggest I am not alone.
BasilBush is offline  

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information -

Copyright 2021 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.