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Ryanair - 8

Old 16th Dec 2010, 13:49
  #241 (permalink)  
pee
 
Join Date: Feb 2005
Location: Finland
Posts: 590
To be the cheapest one? It's important, but not always and not for everyone. A good opinion matters also very much. The carrier need not to have a spotless opinion, but just emphasizing the good record of on time flights is not enough for many. Pax are often frightened more than you can imagine and want to "entrust their fate" to somebody who really cares or at least mocks it well.

I think it's a misunderstanding if the enterprise neglects the diversity among different groups of customers. For example, one can meet some people that would love to save a bit of money, but are too ashamed to accept the marketing style "if you don't like it, f**k off" or simply doesn't want to hear their neighbour asking "will you really fly with that pay-for-loo airline?". The inability to address differing groups of customers is one of the issues Ryanair should re-think as fast as possible.

Furthermore, the markets differ across Europe as well. I also hate taxes, having to pay well over 40% income-tax in my country (with a decent wages of course). But indeed, the 8-euro extra on flights from Germany means really nothing to me and certainly to many else in both Finland and Germany. Is there a reason good enough to slash the frequencies on the extremely well running BRE-TMP route last Summer 7/7 to 3/7 in 2011? It's just shooting themselves in the foot, nothing else, methinks.
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Old 17th Dec 2010, 10:52
  #242 (permalink)  
 
Join Date: Mar 2006
Location: Soctland
Posts: 142
Sikpupi: €8...nothing when compared to an airport checkin of €40... or a poxy gate bag for €35. What about slipping in an extra €1 for on-line checkin? FFS.....

When did they annouce it had gone up to £6 ??
scotsunflyer is offline  
Old 17th Dec 2010, 13:05
  #243 (permalink)  
 
Join Date: Mar 2003
Location: .where ever I lay my hat ..is my home.
Posts: 136
When did they annouce it had gone up to £6 ??
......Zackly!!! When???? I heard no announcement but see On-Line fee below of €6!!!

Thats a cool €154m a year made by the stroke of a pen!!!! (Based on 77m passengers!!)

Wow....what creative accounting.....How to make €154m without spending a penny!!



Depart: Cork 08:10

Arrive:
London-Stansted 09:25

1 x Adult 9.99 EUR


Fare: 9.99 EUR
Online Check-In: 6.00 EUR
Taxes / Fees: 0.00 EUR


Total Price: 15.99 EUR
Sikpupi is offline  
Old 17th Dec 2010, 13:28
  #244 (permalink)  
 
Join Date: Mar 2008
Location: Dublin
Posts: 379
I'm particularly fond of the fact that they charge me to use my own printer, my own ink, and my own time...
Noxegon is offline  
Old 17th Dec 2010, 14:07
  #245 (permalink)  
 
Join Date: Sep 2007
Location: Brussels
Posts: 145
It was announced on 12.11.2010 :

News : Avoidable Online Check-In Fee to increase
Coquelet is offline  
Old 17th Dec 2010, 19:59
  #246 (permalink)  
 
Join Date: Nov 1999
Location: Ireland
Posts: 1,621
Originally Posted by Coquelet View Post
It was announced on 12.11.2010 :

News : Avoidable Online Check-In Fee to increase
Running rings around toothless consumer protection again, I fear. "Avoidable" is supposed to refer to optional charges for a given flight, i.e. I am taking a particular flight but I don't want extra baggage, pre-boarding etc, so I can legitimately avoid these charges. This latest definition of "avoidable" is effectively saying "these charges are avoidable, because you can avoid them... by just taking a different flight."
Cyrano is offline  
Old 17th Dec 2010, 21:39
  #247 (permalink)  
 
Join Date: Mar 2008
Location: Dublin
Posts: 379
Puerile in the extreme. But typical Ryanair.
Noxegon is offline  
Old 17th Dec 2010, 22:20
  #248 (permalink)  
 
Join Date: Jul 2004
Location: Cloud 9
Posts: 2,949
(Ryanair, the world’s favourite airline)

I've heard everything now, it's been bad enough listening to BA spouting this [email protected] for umpteen years, if, for 20+ years, the people of Liverpool can unite in to not buying a particular (sunny) newspaper, for unscrupilous practices, despite that newspaper perhaps being cheaper than the competition, why can't the people of Europe unite in to not buying from an airline that seems to pride itself in to treating it's customers as if they were cattle?
Phileas Fogg is offline  
Old 17th Dec 2010, 22:52
  #249 (permalink)  
 
Join Date: Sep 2006
Location: Doncaster
Age: 59
Posts: 453
Because they're quite cheap; you always know what total price you're paying before you confirm it - you can look elsewhere if it seems too expensive; and the vast majority of passengers have few problems. The passengers who suffer problems seem to be treated deplorably and there can be some negative publicity - but today's news is tomorrow's chip papers.
johnnychips is offline  
Old 18th Dec 2010, 07:47
  #250 (permalink)  
 
Join Date: Aug 2006
Location: Europe
Posts: 950
Looking for "Ersatz"?

Ryanair is negotiating with several airports across the German border to avoid the German air tax burden. Finalizing the agreement with Liège (Belgium), the two first routes are rumoured to originate from Bologna and Gerona. Also discussing with Groningen (NL) to re-introduce the flights there.
eu01 is offline  
Old 18th Dec 2010, 09:03
  #251 (permalink)  
 
Join Date: Feb 2009
Location: Northern ireland
Posts: 284
Ryanair critics

To all those moaners about Ryanair, if you don't like (mostly) cheap fares (and by fares I mean the total you pay) then you have a choice - fly with someone else or don't fly.

70m in 2010 bookings suggest they must be doing something right.
clareview is offline  
Old 18th Dec 2010, 11:30
  #252 (permalink)  
 
Join Date: Jun 2003
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I'm particularly fond of the fact that they charge me to use my own printer, my own ink, and my own time...
considering that you dont have to line up at check in for hrs anymore i would say it has saved you money not cost you.
bia botal is offline  
Old 18th Dec 2010, 13:53
  #253 (permalink)  
 
Join Date: Nov 2009
Location: London, Los Angeles and Las Vegas
Posts: 171
I'm not a Ryanair "basher" and have often enough defended them and their "optional extras". However less and less of these optional extras are becoming optional.

The credit card charge is a disgrace. Clearly just trying to make the fare look cheaper and making the money back on the ridiculously high credit card charges.

The "Admin fee" for checking in online. Sorry, I'm the one checking myself in, I'm the one using my printer to print a boarding pass. There is more justification in me charging Ryanair an "Admin fee" than there is them doing so.
Random Flyer is offline  
Old 18th Dec 2010, 17:18
  #254 (permalink)  
 
Join Date: Aug 2006
Location: Europe
Posts: 950
The "trick" of clearly stating the total price before the initial stage of booking would make a very positive impression on many FR customers, I'm sure. After all, they at Ryanair ARE the cheapest ones in most cases, so I do not really understand their kind of approach. For the client, it would be psychologically more exciting to have the impression of getting "discount" during the process of booking. No luggage? Look, the price has dropped. Paying with the MC Prepaid? Look, dropping again! Ready to travel one day later? We'll remove the "admin fee", still cheaper! And so on.
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Old 18th Dec 2010, 21:04
  #255 (permalink)  
 
Join Date: Feb 2009
Location: Bolton
Posts: 16
As a mere passenger, what puts me off Ryanair is
(a) the add-on and add-on and add-on of the fares, I like the idea of giving me th maximum and then deleting, that would help
(b) the fact that they appear to leave you stranded if a flight is cancelled.
My choice would be going with Jet2 over he same route, even if Jet2 were more expensive.
To me, Ryanair are the TalkTalk of the airlines. Some like their cheapness, others suffer their service. Am I wrong??
howard h is offline  
Old 18th Dec 2010, 21:10
  #256 (permalink)  
FR-
 
Join Date: Oct 2008
Location: MIA-IBZ
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Ive seen jet2 in murcia last summer just leaving pax as did ryanair, so dont make out your all perfect. I know this for a fact as i shared the same hotel as the jet2 crew.

fr-
FR- is offline  
Old 18th Dec 2010, 21:18
  #257 (permalink)  
 
Join Date: Mar 2008
Location: Dublin
Posts: 379
I'm not a Ryanair "basher" either; in fact I travel with them frequently. I just wish they wouldn't play silly games with their passengers regarding so-called avoidable fees. As others have said on this thread, it'd be really nice if the headline price included everything by default, with discounts available during the booking process if there are certain things you don't want to take.
Noxegon is offline  
Old 19th Dec 2010, 00:01
  #258 (permalink)  
 
Join Date: Aug 2009
Location: United Kingdom
Age: 29
Posts: 22
You cannot be left stranded by the airline, if you opt on your own will to forfeit your seat for a refund or credit of some description, your contract with the airline ends.

There are very clear rules laid out in those circumstances (EU261) which along with general 'duty of care' related stuff (LRV's and such like) they also have to get you onto the next available flight or arrange alternative transport for you. Your contract with the airline is that they will get you from point A, to point B, somehow. Any hint that Ryanair is exempt from these rules is completely false, whether you pay a penny, a £ or a hundred £, they are obliged to stick to the rules.

Airlines in general hate EU261, and you will normally need to request the literature stating your rights from a desk, bottom line is they're breaking the law if they refuse to honour anything.

So yeah, to conclude, book your seat in confidence with Ryanair, leaving you high and dry isn't an option.
kdhurst380 is offline  
Old 19th Dec 2010, 09:21
  #259 (permalink)  
 
Join Date: Feb 2009
Location: Northern ireland
Posts: 284
High and dry

My experience of flights being diverted or cancelled is that Ryanair provided coach transfers from Dublin to BHD when it was closed and the flight had to divert, Brussels put me on a LBA flight when one to Man was cancelled (but were, I percieved, somewhat reluctant to provide the transfer from LBA to Man) and BA provided a coach.

So rules apply to everyone, whether full or low cost
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Old 19th Dec 2010, 11:33
  #260 (permalink)  
 
Join Date: Feb 2005
Location: 35,000ft
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All I will say is you see the final price before you type in your credit card number. At that point you have a choice, you can't really moan if YOU choose to book it.
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