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Old 12th Oct 2010, 09:30
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Rapidman
It can it`s just that Etihad demand a certain stand, if the flight is early or late
it can either go on another stand or wait till it is available. This is because the ground
people will have everything set up for them ready

Ian
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Old 12th Oct 2010, 10:22
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easyflyer83

DCS99 you mention ZRH. U2's MAN-ZRH almost always uses airbridge equipment in ZRH. Last Tuesday we were placed on remote which included a 15/20 minute taxi. The reason for this is that there were no airbridge/terminal stands available and this was down to us "being out of sequence" due to the fact that we were almost 2 hours behind schedule. So with your reasoning do you care to elaborate?


The UK is non-Schengen.
The Swiss have knocked down the B-Pier and are rebuilding it at which point they'll jig everything around.

Demolition work on Dock B

Click the "Movie 2010" on LHS - wait till ca.4.30 for the New Dock B info
Movie Zurich 2010

Enjoy!
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Old 12th Oct 2010, 10:43
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wanna be there why bring Liverpool into your stupid debate you seem paranoid.

Rapidman, I was quoting another poster if you cared to look further into the thread. The only person bringing LPL into this is you, so maybe you are paranoid about LPL being in another debate?

Is Liverpool becoming to successful for you.

Without starting another debate, the day LPL handles a daily A380, multiple Tatl flights and so on, then I will worry. Until that happens, or hell freezes over, Ill sleep easy thanks
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Old 12th Oct 2010, 10:59
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DCS99 so whats the difference? In the MAN example last Friday and my own experience in ZRH last Tuesday, both sets of passengers were inconvenienced yet you "blast" MAN but justify ZRH.
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Old 12th Oct 2010, 11:46
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[quote=easyflyer83;
Purplehelmet.... the odd delay is really not going to put anyone off. Passengers or potential airlines.


with respect..


Quote Manchester exile..
"And certaintly there was much anger amonst my fellow passengers,many of whom vowed never to fly to ringway again".
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Old 12th Oct 2010, 12:09
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Purplehelmet,

what people say they will do when annoyed is completely different from what they do in reality.
I couldnt even count The amount of people I have heard stating 'I will never fly with XXX again', but then you see them a couple of weeks/months later.

If the price or schedule is right, they will fly such a route again. Your telling me if a flight AUH-LHR is say £1000, then AUH-MAN is £600, people will pay the extra £400 due the fact they had, in essence, a 10 minute delay at MAN, I think not
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Old 12th Oct 2010, 12:11
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Purplehelmet...... that is what i meant when i said "what people vow and what people actually do are often two completely different things". People often vow never to fly with a particular airline but hey presto they usually do.

Consequently, out of those passengers who visit the UK on a regular/semi regular basis who "vowed never to fly into ringway again" the chances are most of them will. I know it wouldn't put me off flying into a certain airport. I absolutely hate passing through immigration in JFK, it's an absolute nightmare and takes an absolute age but next year I will travel there for the "umpteenth" time. It really doesn't bother me.
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Old 12th Oct 2010, 13:03
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I take your points guy's i really do.
However i feel that the average punter who has no interest in how an airport operates will just see this as a major inconvenience after a 20 odd hour flight.
People tend to remember the bad pionts rather than the good,first impressions and all that!.

thanks..
i'll leave it at that...
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Old 12th Oct 2010, 13:33
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The basis is, in reality there wasnt actually a delay, but I think somewhere along the line, a lack of communication is to blame for the pax being angry (which is usually how things can escalate).
Yes in an ideal world it would be great to land 37 minutes early, get straight to gate and get out of there, but in an economic reality that won't always happen.
Co-incidently, the EY 15 arrived at 06:56 yesterday and went straight to stand, nearly 15 minutes early, I dont see much praise about that. If something goes wrong, then people have something to say, if something goes right, then hardly any credit is given, its part of the way we live nowdays I suppose.

You win some, you loose some.

Regarding this debate, Unless there is another silly comment about how useless MAN is, thats all I will say on the matter.

I apologise to any readers who have been bored by this, but I refuse to let my local airport get a slagging off when
a) they wernt really to blame for the scenario.
b) it was a non event, the plane arrived at gate near enough on time, so no pax lost any time. I just think its been blown waay out of proportion.
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Old 12th Oct 2010, 13:34
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Goodness me, I said in my original post that I didn't want to cause controversy or bash MAN, and look what happens...

I go back to my original point. The perception amongst the passengers about the efficiencies of Manchester Airport. And that perception, fair or unfair, was negative.

I say again - as somebody who has done literally thousands of hours of long-haul travel, it is only at Ringway that I have had to wait more than 10 minutes or so for a stand. And it has happened on several occasions. The argument about arriving 30 minutes early is meaningless when other airports around the globe accommodate early arrivals efficiently and without fuss - at least when I have flown into them.

And somebody made a comment a few days ago about the travellators being out of service in Pier C, saying that after a ultra-long haul flight this would be of benefit to the passengers, as they would have a chance to stretch their legs. If so, why bother with travellators? If you have them, make sure they work so that passengers are able to make a choice. The broken travellators didn't bother me personally, but again it is all about setting an impression with your fare-paying customers.

To address a couple of other points - I don't know what other aircraft was parked on our stand. I couldn't see from where we were parked. And the flight crew simply told us that "There is another aircraft parked on our stand, and we have to wait for it to be pushed back before we can park."

The early arrival of EY015 should not have taken anyone by surprise as we were told at Abu Dhabi, whilst still parked on the gate, that we would be arriving around 25 minutes early. I don't know who decides on stand allocation, but the delay could not have been because nobody expected the flight to arrive early.

No offence intended by my posts.
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Old 12th Oct 2010, 14:02
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On to another topic, the retro livered B757 of BA will be operating the Morning shuttle 30/10/10.
In at 08:40 and out again at 10:00. I know the BA B757 has been in too numerous times to count, but it is the final day of B757 ops for BA, so catch it while you can!
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Old 12th Oct 2010, 14:04
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I apologise to any readers who have been bored by this, but I refuse to let my local airport get a slagging off when
a) they wernt really to blame for the scenario.
b) it was a non event, the plane arrived at gate near enough on time, so no pax lost any time. I just think its been blown waay out of proportion.


a) I wasn't slagging off the airport. I was reporting on what dozens of the airport's customers were saying about it. Winning business is very hard in a competitive market, and a negative experience will not encourage people to return.

b) I can assure you that the affected passengers did not think of it as a non-event. And to dismiss it as such is perhaps symptomatic of a wider problem with our country.
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Old 12th Oct 2010, 14:52
  #633 (permalink)  
 
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Originally Posted by Manchester Exile

The early arrival of EY015 should not have taken anyone by surprise as we were told at Abu Dhabi, whilst still parked on the gate, that we would be arriving around 25 minutes early. I don't know who decides on stand allocation, but the delay could not have been because nobody expected the flight to arrive early.

No offence intended by my posts.
None taken. However you don't seem to think through some of the things you say. You were on the gate in Abu Dhabi, so say 8 hours before the scheduled arrival at MAN, so around 2300 the previous night MAN time. I've no idea which aircraft was on 'your' stand, but looking at the enthusiast logs at aircraft that departed around 0715-0730 I suspect it was either a Monarch A300 or a TCX 767. If it was the TCX then maybe something could have been done as that didn't arrive until around 0450, so a stand change would have been less of a big deal if announced 6 hours previously. However if it was the MON then that had already arrived and was presumably therefore on the stand just after 2200. Monarch and the airport certainly aren't going to pay for their aircraft to be moved for Etihad's convenience, and in these cost-conscious times I doubt Etihad would foot the bill.
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Old 12th Oct 2010, 15:19
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Manchester exile:

a) I wasn't slagging off the airport

I refer you back to:

pride has turned to embarrassment and such a low standard of service

How can I make this any clearer. You were on an A340-600. Only stands 12 and 31 at T1 are capable of holding this, as well as many remotes and 4 gates at T2. The A340-600 comes into MAN on a scheduled basis maybe 2/3 times a year, so before you say 'why arnt more stands created', it wouldnt make commercial or economic sense. There was a nightstopping aircraft on 31 which was rightly still loading as it wasnt due off until around 07:55. A delayed passenger or another circumstance may have added to a small delay. Ive since found out The Etihad was offered 81, which is a remote but meant the pax could have disembarked quicker, but the captain refused. So whos fault is this? Oh yes, the captains.

b) I can assure you that the affected passengers did not think of it as a non-event. And to dismiss it as such is perhaps symptomatic of a wider problem with our country.

IT WAS A NON EVENT. Your scheduled arrival time was 0710, and you arrived on gate a 0714! Therefore, there was no delay, and you got off the aircraft at the time you were supposed to.

To quote you on something else:

After spending 29 hours on my journey, it was not a welcome development.

Lets just say for a minute, that the EY15 had LANDED at MAN on time, you would have still been on the aircraft for that extra 47 minutes. The only difference is, you were on the ground. So, how is being on the aircraft for the legnth of time you had originally planned for an 'unwelcome development'?
What I am trying to say is, you arrived at the stand at the time you were supposed to, at the time stated when you booked your ticket. So, basically everyone is pi***d off because they arrived on time. Do you see what Im getting at here.
Therefore, an on time arrival at gate is a non event.

Earlier this year, the aircraft arrived at the gate on time for my flight into LHR, so, Im going to write a very very strong worded letter to BAA that this is not acceptable. Wonder how serious they will take it?
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Old 12th Oct 2010, 15:30
  #635 (permalink)  
 
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Manchester Exile

YOU are solely responsible for your aircrafts failure to
keep to its schedule.The 'I love my city / airport just
doesnt wash i'm afraid - why did you leave then?
You probably stood on the plane and cajouled the others
into moaning about the 'alledged' delay in disembarkation.
If YOU had not been on the flight then everything would
have been hunky-dory.Finding that YOU were aboard
meant that the airport 'manufactured' the delay just
to get on your wick! YOU should not be allowed to fly into
MAN again ever!

wanna b their

Can you have the lie-down in the darkened room now please!


MM
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Old 12th Oct 2010, 16:07
  #636 (permalink)  
 
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So thecaptains explanation was very limited indeed. He didn't elude to the fact that a larger a/c than usual being operated and that it had arrived earlier. Therefore there was no real reason given to the passengers. It is often said that people are more understanding if they are explained to, even in laymans terms, and kept informed. In this instance it doesn't seem like this happened.

Thanks to wanna be there who has determined that EY was offered another parking stand and this was declined by the Captain. Whether or not the captain didn't realise the wait would be that long I am not sure but it was his decision and consequently his "cock up". And even when I say that I don't think we should be too critical of the captain as it wasn't a "huge" event. Put people here seem to want to issue the blame. That said, my experience in the industry would not surprise me if the commander was on a high and mighty I am god mood. My opinion only so don't get too upset about it.

Some of you will say that EY, EK are above and couldn't possibly accept the use of remote stand but they can, will and in practice, do so on a daily basis around the world.
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Old 12th Oct 2010, 16:30
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Good grief...even though I didn't think it possible, this board has got worse.

You don't get as many childish and defensive posts on airliners.net as you do on here, and that's a Plane Spotties website.

Manchester Exile, I know exactly what you are talking about mate, but you're wasting your time trying to tell the Emu's on here, they just won't have it. Dont bother, it's time you'll never get back. After all, you sound like a very frequent business traveller, so what the hell do you know about airports compared to the 'experts' on here.....

Manchester Airport has won 'awards' you know.
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Old 12th Oct 2010, 17:05
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i've never known an on-time arrival on stand get so much coverage....

pathetic.....

can we move on now?
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Old 12th Oct 2010, 19:10
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MANflyer, few fly quite as much as myself.

Yes it is getting quite tiresome. There was an initial over reaction to a simple delay caused by a simple stand allocation. As we have determined, EY decided not to use the alternative allocated by MAN and consequently they had to wait. As a result it was EY who delayed it's passengers. I think perhaps we should leave it as that as even I am getting tired.

Those of you who don't skim read will realise that I have never denied that MAN has it's problems (like most airports/facillities) but the situation last Friday wasn't one of them.

I think the problem is that we have self professed Alan Wickers transiting places like DXB and seeing the, admittedly fantastic, terminal there but not fully appreciating, nor understanding the frame work and indeed context behind the development of such facilities. Staying with DXB as an example, it was little more than a sandpit 20 years ago but the whole area has enjoyed extensive development backed by a rich royal family and investors and the airport has fed off this. That is just a DXB specific example of course but MAN and the UK as a whole aren't necassarilly as rich and seen as much rapid development. As much as I love Manchester (despite not being born Manc) and a great City it is, it is not a particular 'powerhouse' of anything since the cotton trade and the airport is publicly owned. Yet despite that, the airport has flourished and enjoys some excellent links that similar Cities could only dream of. It certainly isn't a glass palace and certain cosmetic issues need to be addressed (yes travelators im sure) but fundamentally it is a good, sound and well run place. You may mock, but those awards were won for a reason.

I don't work for MAN or MAG and I was not born and bred in Manchester. Up until 8 years ago I was Barnsley born and bred.

Last edited by easyflyer83; 12th Oct 2010 at 19:56.
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Old 12th Oct 2010, 19:19
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MANflyer

Nail... Head... Hit

Now please can the Mods declare playtime over
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