EasyJet - 4
Join Date: Feb 2004
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There is an article on EZY in todays Sunday Times saying that they have now resolved the pilot problems with their Union and a flexible working agreement has been agreed and this should help sort out the problems.
They need to sort out their handling agents at LGW then!
Other half and friend are meeting students of EZY fts tonight--flights landed at 18.29 and 19.11-fts gone off the arrivals board and still waiting for pax to come thro!Car park fees are up(not EZY fault tho!) this has happened for the last 3 Sun nights-how many staff do they have working?--its a disgrace!I thought that World Cup Sunday was prob down to them watching the footy but not the case I fear!Come on EZY sort your Handling agents out before that gets in the papers as well!!!
Other half and friend are meeting students of EZY fts tonight--flights landed at 18.29 and 19.11-fts gone off the arrivals board and still waiting for pax to come thro!Car park fees are up(not EZY fault tho!) this has happened for the last 3 Sun nights-how many staff do they have working?--its a disgrace!I thought that World Cup Sunday was prob down to them watching the footy but not the case I fear!Come on EZY sort your Handling agents out before that gets in the papers as well!!!
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Originally Posted by Jamesair
There is an article on EZY in todays Sunday Times saying that they have now resolved the pilot problems with their Union and a flexible working agreement has been agreed and this should help sort out the problems.
Join Date: Apr 2004
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Poor PAX booked wih EZY this summer.
They cancelled LCA yesterday leaving 150+ pax scrabbling round for seats on the first weekend of the school summer holidays, no help provided fend for yourself and barely any staff to do anything anyway.
EDI also cancelled last night I believe.
Even with wet leased 757(s?) they are struggling and its not fair on the front line staff or the poor pax who are going on their annual holiday and left having to find seats to LCA at end of July, paying hundreds for the last few seats on other airlines.
SORT IT OUT EASYJET cancellations and big delays seem to be par for the course at LGW now, too big too quick? amazingly doesnt seem to impact on pax figures, can EZY do no wrong in the eyes of pax??
They cancelled LCA yesterday leaving 150+ pax scrabbling round for seats on the first weekend of the school summer holidays, no help provided fend for yourself and barely any staff to do anything anyway.
EDI also cancelled last night I believe.
Even with wet leased 757(s?) they are struggling and its not fair on the front line staff or the poor pax who are going on their annual holiday and left having to find seats to LCA at end of July, paying hundreds for the last few seats on other airlines.
SORT IT OUT EASYJET cancellations and big delays seem to be par for the course at LGW now, too big too quick? amazingly doesnt seem to impact on pax figures, can EZY do no wrong in the eyes of pax??
Join Date: Feb 2008
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Bad news for EZY but great news for BA and ZB at LGW, FR around Europe LS and WW in Manchester. I know a dozen people already who have promised never to fly EZY again after delays and canx flights this summer.
Waiting for MOL to jump on the bandwaggon and really try to damage EZY's reputation over this mess.
Waiting for MOL to jump on the bandwaggon and really try to damage EZY's reputation over this mess.
Join Date: Jun 2010
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LGW - LAC - Sun 25
I not sure if EZY had planned to cancel this flight yesterday as threre was major delays all day at the airport.
Eurocypria Airlines, Cyprus Arways, Thomson as well as otheres had long delays and cancelled flights.
Eurocypria Airlines flight to Cardff was delayed 12 Hours
Eurocypria Airlines flight to Dublin was delayed 4 Hours
Eurocypria Airlines flight to Belfast Int/Humberside was delayed by 26 Hours
Other flights had delays and were cancelled.
Cyprus Arways flight to Manchester due to arrive in LAC this morning has been delayed by 16 hours
Cyprus Arways had major delays also as well as cancelled flights.
Thomson flights which arrived were on the ground in LAC for hours.
Thomson flight from MAN arrived at 00:45 one hour late and did not depart until 03:15.
Thomson flight from BHX arrived at 23:30 and did not leave until 03:00.
Thomson flight from BRS arrived at 00:15 and did not leave until 03:20
Thomson Flight from DUBLIN arrived at 23:15 (2 Hours 30 Minutes Late) but did not depart until 03:50 and had to divert to Hannover airport in Germany as the crew had done there hours and it arrived in Dublin 10 hours late.
Mabye EZY know that the a/c would be on the ground for a long time in LAC and the crew wouldn't of been able to complete the return flight as they worked there hours.
Eurocypria Airlines, Cyprus Arways, Thomson as well as otheres had long delays and cancelled flights.
Eurocypria Airlines flight to Cardff was delayed 12 Hours
Eurocypria Airlines flight to Dublin was delayed 4 Hours
Eurocypria Airlines flight to Belfast Int/Humberside was delayed by 26 Hours
Other flights had delays and were cancelled.
Cyprus Arways flight to Manchester due to arrive in LAC this morning has been delayed by 16 hours
Cyprus Arways had major delays also as well as cancelled flights.
Thomson flights which arrived were on the ground in LAC for hours.
Thomson flight from MAN arrived at 00:45 one hour late and did not depart until 03:15.
Thomson flight from BHX arrived at 23:30 and did not leave until 03:00.
Thomson flight from BRS arrived at 00:15 and did not leave until 03:20
Thomson Flight from DUBLIN arrived at 23:15 (2 Hours 30 Minutes Late) but did not depart until 03:50 and had to divert to Hannover airport in Germany as the crew had done there hours and it arrived in Dublin 10 hours late.
Mabye EZY know that the a/c would be on the ground for a long time in LAC and the crew wouldn't of been able to complete the return flight as they worked there hours.
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Until very recently, my employer would 'encourage' its staff to use Easyjet for business travel within Europe. (Luckily, as I live near London City, I never had to suffer that humiliation). But now, after months of reported delays and cancellations, they've advised us all not to use EZY but to book with legacy carriers instead.
EZY's reputation is falling like a stone.
EZY's reputation is falling like a stone.
Join Date: Jul 2001
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jamie2k9
Like i said on the East Midlands Airport thread, lowco's have a tendancy to cancel at the first sign of trouble whereas at least charter airlines will get you there (2 days into your holiday...)
Like i said on the East Midlands Airport thread, lowco's have a tendancy to cancel at the first sign of trouble whereas at least charter airlines will get you there (2 days into your holiday...)
Join Date: Apr 2008
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The "new" rostering system is Andy Harrison baby to drive cost down - and threw revenue by the window? 
I, and others, warned in January that the airline were facing a chaos situation this summer due to this non sense, so they can't say they had no time to fix it. They knew it and they didn't do anything for their passengers.
That is just another example of how totally mis-managed the airline is at the moment, and I am actually very surprised financial markets do not punish it. Few examples among others:
- NO strategy: or even worst - total contradiction between strategy and actions. Strategy was to gain more business high yield passengers, which are very time sensitive, and what did the airline - new rostering system that causes huge delays and turn back many business PAX to legacies, well done! But also still no loyalty card (still remember a guy asking Andy Harrison why we don't have one, and Andy to reply "not low cost business model", and the guy to reply "but Southwest has one!", reply from Andy: "o, I didn't know"!!!), or schedule/network strategy to increase average frequence per route whereas they actually launch only ryanair-like part weekly route (eg. FCOTLS, MANGOT, LGWZAG etc) etc
- Rubbish revenue management: list is so long but we can see Istanbul totally sold out ex London for the next ... 11 days (!), Porto for the next 13 days, Olbia next 7 days, Nice 6 days, CPH, Paphos, Lisbon etc etc. What a huge waste of revenue opportunities!
- Unbelievable network choice: how can we think we can make more money with Doncaster (big dog) than with EMA???
- 2 years to develop a new website and still not implemented (btw, the new version is so horrible to use, especially the search again button which never works)
As said in May, easyJet is actually evidence that a messy company can actually still make money, and very well managed one going bankrupt or dissapear (eg. Go). A good lesson, even if a bit dark
I, and others, warned in January that the airline were facing a chaos situation this summer due to this non sense, so they can't say they had no time to fix it. They knew it and they didn't do anything for their passengers.
That is just another example of how totally mis-managed the airline is at the moment, and I am actually very surprised financial markets do not punish it. Few examples among others:
- NO strategy: or even worst - total contradiction between strategy and actions. Strategy was to gain more business high yield passengers, which are very time sensitive, and what did the airline - new rostering system that causes huge delays and turn back many business PAX to legacies, well done! But also still no loyalty card (still remember a guy asking Andy Harrison why we don't have one, and Andy to reply "not low cost business model", and the guy to reply "but Southwest has one!", reply from Andy: "o, I didn't know"!!!), or schedule/network strategy to increase average frequence per route whereas they actually launch only ryanair-like part weekly route (eg. FCOTLS, MANGOT, LGWZAG etc) etc
- Rubbish revenue management: list is so long but we can see Istanbul totally sold out ex London for the next ... 11 days (!), Porto for the next 13 days, Olbia next 7 days, Nice 6 days, CPH, Paphos, Lisbon etc etc. What a huge waste of revenue opportunities!
- Unbelievable network choice: how can we think we can make more money with Doncaster (big dog) than with EMA???
- 2 years to develop a new website and still not implemented (btw, the new version is so horrible to use, especially the search again button which never works)
As said in May, easyJet is actually evidence that a messy company can actually still make money, and very well managed one going bankrupt or dissapear (eg. Go). A good lesson, even if a bit dark
Join Date: Jun 2006
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And they are still running the radio advert on Manchester Key103
"Why fly on a crate that first took to the sky when Margaret Thatcher was in office" which I assume is a dig at ZB & LS.
Give me an old well maintained fleet that actually gives you what you pay for.
Lets all rush to fly on Europe's youngest fleet that just sits on the tarmac and makes a complete
of your hard earned holiday.
"Why fly on a crate that first took to the sky when Margaret Thatcher was in office" which I assume is a dig at ZB & LS.
Give me an old well maintained fleet that actually gives you what you pay for.
Lets all rush to fly on Europe's youngest fleet that just sits on the tarmac and makes a complete
of your hard earned holiday.
Keeping Danny in Sandwiches
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There is an article in the Telegraph today 29th July, about the new CEO admitting that there is a problem with morale and Standby issues.
Unfortunately I cannot find a link with the online Telegraph.
Unfortunately I cannot find a link with the online Telegraph.
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The ft has an interesting bit of reading, notice the 7% drop in the share price the same day.
FT.com - Markets Data
fr-
FT.com - Markets Data
fr-
Telegraph article referred to?
EasyJet flight delays caused by low staff morale - Yahoo! Finance
EasyJet flight delays caused by low staff morale - Yahoo! Finance
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Easyjet Cancellations
When Easyjet Ops are making the decision which flights are to be cancelled what criteria is it based around?
Do they cancel the flights that are served daily making the passenger free transfer easier to accomodate and giving the priority of available crew to the mid-haul flights?
I noticed that there seems to be no cnx from Gatwick today but 4 from Liverpool, so are the problems now easing at LGW?
Do they cancel the flights that are served daily making the passenger free transfer easier to accomodate and giving the priority of available crew to the mid-haul flights?
I noticed that there seems to be no cnx from Gatwick today but 4 from Liverpool, so are the problems now easing at LGW?
The Easy web site today states due to the on going air traffic controllers strike (not specified where) there are disruptions.
Looking at the easy departure checker it is currently showing 50 cancellations accross the network for today.
Looking at the RYR web site, several flights are delayed but none are showing as cancelled.
BA show 1 flight from LHR & 1 flight from LGW cancelled.
So, where is this disruptive ATC strike today causing this trouble ? (but not to BA or RYR). A little more information would be helpful in understanding why the flights are cancelled.
Looking at the easy departure checker it is currently showing 50 cancellations accross the network for today.
Looking at the RYR web site, several flights are delayed but none are showing as cancelled.
BA show 1 flight from LHR & 1 flight from LGW cancelled.
So, where is this disruptive ATC strike today causing this trouble ? (but not to BA or RYR). A little more information would be helpful in understanding why the flights are cancelled.
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The Spanish and Fench ATC both have daily work to rule actions, on top of occasional all out stoppages.
What that means in reality is that EVERY flight going through their airspace gets a slot outbound first thing in the morning. Now in my experience this means we arrive late on the first sector of the day, usually to find that we have a slot for the return that is being based upon our SCHEDULED departure time, which we have usually arrived about ten minutes before or indeed after. The result is that this slot on the aircrafts second flight ofthe day is often missed and the replacement slot usually involves a hefty delay of an hour or more. Given that EasyJets' business model is one of low cost ( and I am not going to be drawn in to the argument of ticket prices as that is a different argument ) then we utilise our aircraft as much as possible which means not having them on the ground longer than is necessary to turn them around. That means there is no "fat" in the schedule to absorb these morning delays and they carry on right throught the day until the aircrafts' last sector at night, with every other sector gaining slots throughout the day then the delay grows and grows.
In 10 years plus in the airlines, I can say this is not the norm and some pressure needs to be exerted on the French and Spanish to sort this out. I have heard proffessional pilots and proffessional air traffic controllers actually arguing over this on air! Frustrations are growing and that does not have a place in aviation!
When we are actually in the effected airspace ATC will not grant short cuts, even when they are plainly available, they will not let us climb or descend into more favourable wind conditions, even when they are clearly available.
EasyJet are now fiddling with the schedule to creat "firebreaks" in the middle of the day to try and absorb these delays, this has resulted in some flights being delayed, in advance, or even cancelled. They have also brought in additional outside help from other charter airlines to give us additional capacity.
Now the new CEO has also admitted in the press that we have crewing problems as well. Both pilots and cabin crew have a specific number of hours they can work based upon the time they report for duty and the number of flights they are operating. Generally we are exceeding these if we feel we are still safe to operate using our discretion, which is permitted under CAA rules. We are also on occassion working in to our days off to keep the show on the road. However, charged with the safety of everyone on the aircraft, there are also often occassions when the crew have to say, sorry, but we have done as much as we safely can for today and have to call a stop to it. It is at this point that a standby crew should take over, but this barrel is often empty these days and that is where the crewing problems come into the equation.
So in defence of ATC, it not all their fault, but they create the delays, in EasyJets, defence it is not all their fault either, but they have done the planning to cope with the environment in which we operate, should they have forseen all of this? I couldn't comment on that, as I don't do the planning I simply drive the aircraft and for my part I will do that when it is safe to do so, but when I have worked my max and I have to stand down in the interests of safety I will do and that may cause delays or cancellations in the short term until we can get a more robust schedule and crew plan in place, and I honestly believe the new CEO is trying to achive that.
What that means in reality is that EVERY flight going through their airspace gets a slot outbound first thing in the morning. Now in my experience this means we arrive late on the first sector of the day, usually to find that we have a slot for the return that is being based upon our SCHEDULED departure time, which we have usually arrived about ten minutes before or indeed after. The result is that this slot on the aircrafts second flight ofthe day is often missed and the replacement slot usually involves a hefty delay of an hour or more. Given that EasyJets' business model is one of low cost ( and I am not going to be drawn in to the argument of ticket prices as that is a different argument ) then we utilise our aircraft as much as possible which means not having them on the ground longer than is necessary to turn them around. That means there is no "fat" in the schedule to absorb these morning delays and they carry on right throught the day until the aircrafts' last sector at night, with every other sector gaining slots throughout the day then the delay grows and grows.
In 10 years plus in the airlines, I can say this is not the norm and some pressure needs to be exerted on the French and Spanish to sort this out. I have heard proffessional pilots and proffessional air traffic controllers actually arguing over this on air! Frustrations are growing and that does not have a place in aviation!
When we are actually in the effected airspace ATC will not grant short cuts, even when they are plainly available, they will not let us climb or descend into more favourable wind conditions, even when they are clearly available.
EasyJet are now fiddling with the schedule to creat "firebreaks" in the middle of the day to try and absorb these delays, this has resulted in some flights being delayed, in advance, or even cancelled. They have also brought in additional outside help from other charter airlines to give us additional capacity.
Now the new CEO has also admitted in the press that we have crewing problems as well. Both pilots and cabin crew have a specific number of hours they can work based upon the time they report for duty and the number of flights they are operating. Generally we are exceeding these if we feel we are still safe to operate using our discretion, which is permitted under CAA rules. We are also on occassion working in to our days off to keep the show on the road. However, charged with the safety of everyone on the aircraft, there are also often occassions when the crew have to say, sorry, but we have done as much as we safely can for today and have to call a stop to it. It is at this point that a standby crew should take over, but this barrel is often empty these days and that is where the crewing problems come into the equation.
So in defence of ATC, it not all their fault, but they create the delays, in EasyJets, defence it is not all their fault either, but they have done the planning to cope with the environment in which we operate, should they have forseen all of this? I couldn't comment on that, as I don't do the planning I simply drive the aircraft and for my part I will do that when it is safe to do so, but when I have worked my max and I have to stand down in the interests of safety I will do and that may cause delays or cancellations in the short term until we can get a more robust schedule and crew plan in place, and I honestly believe the new CEO is trying to achive that.
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Gatwick - easyjet delays & cancellations
Baggage handling machines break down in Gatwick and easyjet and virgan flights were delayed hours because of the breakdown
Holiday chaos for passengers at Gatwick as baggage handling machines break down | Mail Online
Holiday chaos for passengers at Gatwick as baggage handling machines break down | Mail Online