EasyJet - 4
Join Date: Jun 2001
Location: South of MAN, North of BHX, and well clear of Stoke ;-)
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The fact Ryanair has to park up a proportion of its fleet and trim schedules more dramatically than Easy during winter to achieve anything remotely close to Easy's load factor suggest to me that Easy got it right in having a 156 seater than having to struggle filling a fleet wholly made up of 180 seaters.
Just MHO.
edited due fat fingers, poor eye sight and small keypad.
Just MHO.
edited due fat fingers, poor eye sight and small keypad.
Last edited by StoneyBridge Radar; 7th Mar 2013 at 21:41.
Join Date: Apr 2012
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I've worked exclusively in the 320 this winter from LGW and I can truthfully say that I have never had less than 176 pax on any flight. They constantly go out oversold with one or two nit taking the flight. So the high load factor is correct. 3 years ago we old take 30 or 40 pax on a flight In jan but not any more!
Join Date: Mar 2008
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I was recently told EZY do not overbook from a revenue point of view but only as a result of operational reasons. Compensation is always offered and volunteers requested. If no volunteers and essential offloads required, its last to check in. Seems reasonable.
Join Date: Aug 2007
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On some routes yes and others not. Generally not on the charter destinations as most people show up, but there is regularly overbookings on business routes. On these routes, it is not uncommen to have 5-10 people not showing up, thus leaving departure airport with quite a few empty seats despite a few overbookings.
Join Date: Sep 2012
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I can see the reasoning behind that but is it really worth it?
If 5-10 people don't show up to the airport, they have still paid for their flight so surely any airline would benefit somewhat by having empty seats, because it means less people and bags on the plane which would save fuel, time and money whilst still getting the revenue by the payment of those who didn't turn up.
If 5-10 people don't show up to the airport, they have still paid for their flight so surely any airline would benefit somewhat by having empty seats, because it means less people and bags on the plane which would save fuel, time and money whilst still getting the revenue by the payment of those who didn't turn up.
By overbooking, for 156 seats on an aircraft, Easyjet can sell tickets to 165 people and gain the extra revenue while knowing it is extremely unlikely 156 people will turn ip at the gate. Yes, that's an extra 400 or 500 pounds per sector just by doing some statistical analysis of previous passenger records. 6 sectors per day across a large fleet comes to seriously big cash per year - well worth the cost of a few statisticians on the payroll and the fairly rare EU261 denied boarding compensation.
Join Date: Jun 2000
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I was told years ago that 'officially' ez did not overbook. How could a computer put more people on a flight than seats? Someone suggested they might on some routes and not others. I suppose a computer could do that. It might be common for business men commuters to make multiple early bookings on Mondays & Fridays at the lowest pricers and then throw away the unused.However, the excellent policy of allowing you onto an earlier flight, space available, might negate that idea. Sadly, this allowance is only on the return sector of the same booking reference. Why do they have such a good customer convenience idea and then make it restrictive? People often book a single out & then back. This does not allow you to catch an earlier flight.
Overbooking on the business weekend flights is highly lucrative as the few over bookings will be at the highest prices. Statistics will show how real the gamble is and it could be a nice little earner.
Overbooking on the business weekend flights is highly lucrative as the few over bookings will be at the highest prices. Statistics will show how real the gamble is and it could be a nice little earner.
Join Date: Apr 2012
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RAT 5. - in response to your question, it's because people would take the piss! They would book a later flight cause it is cheaper than the earlier flight, and then turn up early to get on the more expensive flight at no extra cost. That's why it's restrictive.
Join Date: Feb 2001
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easyJet are going to encourage more people to check in online from 30APR by closing the airport check in desks.
No doubt they will come in for the usual barrage of criticism from their detractors but it seems to make sense. Online check in is available from 30 days prior to departure, so it would be difficult for anyone to say that they couldn't access a computer within that period. They are not planning to charge for airport check in, which will still remain for 'exceptional' circumstances.
As long as they increase the number of bagdrop desks to compensate, it should work fine. It seems to me that in the last few years the difference, from a passenger perspective, between check-in, with hold luggage, and bag drop, has become blurred anyway.
No doubt they will come in for the usual barrage of criticism from their detractors but it seems to make sense. Online check in is available from 30 days prior to departure, so it would be difficult for anyone to say that they couldn't access a computer within that period. They are not planning to charge for airport check in, which will still remain for 'exceptional' circumstances.
As long as they increase the number of bagdrop desks to compensate, it should work fine. It seems to me that in the last few years the difference, from a passenger perspective, between check-in, with hold luggage, and bag drop, has become blurred anyway.
Join Date: Sep 2006
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not so fast
Not all passengers book 30 days in advance, and sit next to the printer ready to pounce and print the relevent boarding passes.
I frequently have my operations book flights off duty for me, at 1 days notice....that our life...... they book from the office, and send me an sms with trip data.... I then run from my trusty steed, to the main terminal...and find no check in, no staff, and a security desk that will not let me pass....or even worse, as it was not my CC that made the booking I am treated like a hijacker.
I can only assume this is progress.
glf
I frequently have my operations book flights off duty for me, at 1 days notice....that our life...... they book from the office, and send me an sms with trip data.... I then run from my trusty steed, to the main terminal...and find no check in, no staff, and a security desk that will not let me pass....or even worse, as it was not my CC that made the booking I am treated like a hijacker.
I can only assume this is progress.
glf
Join Date: Feb 2001
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Gulfstreamaviator, fair comments, but then your situation is relatively unusual and you would be catered for as 'exceptional'. I usually book within the 30 days and print my boarding pass after finalising the booking.
I hope the idea of closing check in desks is to speed the flow generally - that needs to be done at several of easyJet's departure points - and to free up more staff to assist passengers who, like yourself, have a slightly different situation. It will be interesting to see how it works.
I hope the idea of closing check in desks is to speed the flow generally - that needs to be done at several of easyJet's departure points - and to free up more staff to assist passengers who, like yourself, have a slightly different situation. It will be interesting to see how it works.
Join Date: Aug 2007
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A Big Ask??
Hi Capetonian....hope you are well
Just wondering about this..looking at the age profile of a lot of EZY pax especially in the summer months, many give the impression of being,shall we say, pre computer/printout era, without wishing to be unkind. If there is still one desk open then many of them will make a beeline for it and bring the whole thing to a halt.
Whether bag drops are quicker is a moot point, but seeing as airlines rent their desks by the hour, the bottom line demands that this is the future..
Airports love it, they can take out the check in desks and build more shops
Just wondering about this..looking at the age profile of a lot of EZY pax especially in the summer months, many give the impression of being,shall we say, pre computer/printout era, without wishing to be unkind. If there is still one desk open then many of them will make a beeline for it and bring the whole thing to a halt.
Whether bag drops are quicker is a moot point, but seeing as airlines rent their desks by the hour, the bottom line demands that this is the future..
Airports love it, they can take out the check in desks and build more shops
Paully's point is well made.
On line check in is no problem for me and I prefer it, but a number of older friends like the 'traditional' means of checking in for their flights. This market segment often fly only rarely and are simply unfamiliar/uneasy with using a computer to print out vital documents.
It will no doubt save EZY a few bob but I suspect there will be a fair number of their current customers who will, at the very least, look to see if more user-friendly (in their view) options exist. Retaining the possibility of airport check in for a reasonable additional charge might have been a better decision perhaps.
On line check in is no problem for me and I prefer it, but a number of older friends like the 'traditional' means of checking in for their flights. This market segment often fly only rarely and are simply unfamiliar/uneasy with using a computer to print out vital documents.
It will no doubt save EZY a few bob but I suspect there will be a fair number of their current customers who will, at the very least, look to see if more user-friendly (in their view) options exist. Retaining the possibility of airport check in for a reasonable additional charge might have been a better decision perhaps.