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Old 2nd Jul 2012, 12:36
  #2641 (permalink)  
 
Join Date: Nov 2006
Location: Northern Ireland
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TSR2; I was reading the various emails that easyJet sent out re Allocated Seating and Speedy Boarding. It seems clear that the trial period will give Speedy Boarders 'some of the best seats on the aircraft' but I cannot find anything that says that this wont be the case going forward, though the very 1st suggestion of pre assigned seating did say something about it.

It will be good to see what the finished product looks like, ie vis a vis speedy plus card holders. Speedy Boarders are technically the 1st to board so if they dont get the pick of seats prior to the flight then technically it is not very beneficial buying speedy boarding. They will have to leave it as per the trial, ie Speedy Boarders get the choice.

I find the card exceptionally good value for money under the current arrangement.
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Old 2nd Jul 2012, 13:44
  #2642 (permalink)  
 
Join Date: Apr 2012
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" far too many seats are usually blocked off for Asisstance pax, and then later released during boarding ".

This is because we only get told how,any assistance pax there are, not how manyare travelling with them. Some also have assistance booked by insurance company, and have paid for three seats. We as crew don't get this information till the passenger arrives., hence so many seats blocked. There is nothing worse than not having enough seats blocked off , and then tryin g to move pax after.......,ost of which are speedy boarders in front rows, and will Not move as they have paid for the right to sit there. Then you delay boarding and stress people out!!!! It's best to over allocate and release, than under allocate and move!!!!!!

We also have no idea of their condition on boarding....whether they are a complete carry on ( which they need the row in front and behind empty to enable them to be lifted into position ) or have broken legs ( need to have leg on the three seats) or what. There is a reason why seats are blocked off, so please don't assume that it's always overly blocked off.
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Old 2nd Jul 2012, 13:57
  #2643 (permalink)  

Pilot of the Airwaves
 
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The problem with your explanation is that in the past, I have witnessed seats being blocked on boarding and then used by off duty crew and their families traveling to/from holidays.
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Old 2nd Jul 2012, 16:22
  #2644 (permalink)  
 
Join Date: May 2012
Location: United Kingdom
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Personally I am all for allocated seating as it would make the whole process quicker, less stressful and in my opinion that little bit extra value for money.

From my opinion the current boarding process only seems to work at some airports, I only fly from Liverpool in the UK and it is very organised there.

However in spanish airports for example there is no queueing system so some passengers force their way to the front to try to get good seats and there is virtually no control of who is and who isnt speedy boarding. You can tell people are anxious to get good seats! So much so that as soon as they see a gate agent walking over everyone jumps up from their seats and runs to get into a queue, its the same around FIDS - a little crowd gathers and as soon as the gate is announce people are literally running and pushing. Im sure most people will consider this a vast improvement.
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Old 2nd Jul 2012, 16:59
  #2645 (permalink)  

Pilot of the Airwaves
 
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However in spanish airports for example there is no queueing system so some passengers force their way to the front to try to get good seats and there is virtually no control of who is and who isnt speedy boarding.
What a load of bullocks! I never encounter problems at Spanish airports and the SB queuing system is far better organised than at several UK airports.


easyflyer83

It is MAN and LPL crews that I have found guilty of this practice and to be fair, has never happened to me with a LGW based crew.
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Old 2nd Jul 2012, 17:16
  #2646 (permalink)  

Pilot of the Airwaves
 
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we're all speedy boarding plus card holders
You may be, but the rest of the family are not, unless they have purchased cards at the massive discount that staff family members are offered....and friends certainly are not....and they board late with hangovers.

Most crews are brilliant, but you still have a few who need weeding out.

It has happened to me twice with a MAN based crew and once at LPL. PM me and I can describe the guilty parties. They may already have left the company, as I have not seen them on flights this year.

Last edited by IB4138; 2nd Jul 2012 at 17:23.
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Old 2nd Jul 2012, 17:21
  #2647 (permalink)  
 
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IB4138,

I am easyjet crew and as ef83 states all employees are SB card holders and frankly most of us willingly pay the extra for SB for our families when we go on holiday. The one thing we can do for our work colleagues is look after them when they do fly on one of our flights. Dry your eyes princess!

Ivor

Last edited by Ivor Fynn; 2nd Jul 2012 at 17:30. Reason: spelling
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Old 2nd Jul 2012, 17:25
  #2648 (permalink)  

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Why, Ivor, should they receive preferential treatment to any other Plus card holder, as they should not?

I think your post answers this! You do give them preference!
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Old 2nd Jul 2012, 17:32
  #2649 (permalink)  
 
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IB4138,

thats just the way it is, no one said life was going fair (I will always try and look after my work colleagues), deal with it or go elsewhere!

Ivor

Last edited by Ivor Fynn; 2nd Jul 2012 at 17:34. Reason: spelling
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Old 2nd Jul 2012, 17:52
  #2650 (permalink)  

Pilot of the Airwaves
 
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Oh dear Ivor !

I don't think your CEO will like your attitude or practice....but thanks for that, I shall print it off and send it to her.

easyflyer83

It's flight crew who blocked these seats for use of their late boarding, holidaying, colleagues and family.

Last edited by IB4138; 2nd Jul 2012 at 17:53.
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Old 2nd Jul 2012, 17:53
  #2651 (permalink)  
 
Join Date: Apr 2004
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I have a friend and he will always sit in an aisle seat in the hope noone will sit in the other two seats, I suggest that is blocking seats. So as said passengers do it in their own way.
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Old 2nd Jul 2012, 17:59
  #2652 (permalink)  
 
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Location: East Midlands Airport (EMA)
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I'm sure we shall now all wait for a memo saying that off duty or positioning cabin crew cannot be looked after in any way, shape or form due to busy bodies emailing the CEO ...
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Old 2nd Jul 2012, 18:03
  #2653 (permalink)  

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Perhaps you don't get the point bmibaby.com.

On one occasion, it was two whole rows (3 and 4)..12 seats in total.
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Old 2nd Jul 2012, 18:15
  #2654 (permalink)  
 
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We're these crew in uniform or not?? We're they all crew ?. How do you know this if they are not in uniform. If they are positioning crew...uniformed or not, they may have reason to have been in the font of the aircraft I.e connecting to another aircraft waiting for them on their arrival? Just asking - just can't see why you are so upset?
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Old 2nd Jul 2012, 18:23
  #2655 (permalink)  
 
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Easy flyer.....please explain how my reply is slightly exaggerated??!!! Do you know the exact condition of the passenger you receive at the aircraft door??? You only get told whether they are a Romeo, sierra or Charlie. That is all. You don't get told if they can stretch their leg, bend their leg etc until you see them. Flying 12 years for the company, i still havent acheived phsycic powers that informs me of their status...I would like you to explain how you can tell the condition of the passenger............
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Old 2nd Jul 2012, 19:09
  #2656 (permalink)  

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The crew were not in uniform, but recognizable from previous flights and the attitude and speech of the cabin crew to them...like when are you back at work? etc. As I said crew and family...some were their grand parents.

Why am I so upset?...look previously on this post as to what happened regarding emails on my Plus card expiry. I told easy an apology was not sufficient.....and what do I get ..just an apology. I want your staff discount of 40% for family members, when I renew in recompense for the cock-up, especially after the appalling attitude that some of you have shown with your posts.

I have been a loyal easyJet customer and was once involved in the industry, but am now retired. The present modus operandi does not need changing. There is no need for change for changes sake regarding boarding policy.

The attitudes expressed toward passengers on this forum today just sicken me; shows that easy need to take a hard look at some of their crew and their attitudes and is a reason why the industry in the UK is in such a mess. Now that is where the change is needed.

If you don't like the job, leave and do us all a favor. There are plenty of cabin crew out of work, who would love your jobs.

I have several PMs from other easyJet crew who are disgusted by your attitudes, but will not come on an open public forum, as you have done, to express their feelings.

....and Ivor, I have already copied your posts.
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Old 2nd Jul 2012, 19:49
  #2657 (permalink)  
 
Join Date: May 2012
Location: United Kingdom
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This has gone off topic a bit!
Back to allocated seating:
The only people who dont want it and are complaining are those with plus cards, why not try and think about what it would be like for say families with young children, the elderly etc who dont travel often enough to warrant the need for a plus card but can't get seats together - these are the type of travellers who really need it. Everyone will benefit from allocated seating. Plus I'm sure some people would have a lot to say if British Airways for example announced that they would be moving to free seating - opinions would change then. People like allocated seating!

I dont know what they are going to do with plus cards but I think that what they will probably allow free reservations of seats of the passengers choice and will probably still board them first - they will benefit from this because they will get onboard before the rush of the other passengers and therfore will ensure good space in the overhead lockers.
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Old 2nd Jul 2012, 20:03
  #2658 (permalink)  

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Posts: 811
Another youngster having a pop!

Back to the allocated seating argument.

I am more disabled than at least 50% of the people who claim this privileged on flights. Yes, I will always sit in an isle seat. to answer a previous post, as I have arthritis in my knees, back, feet and hands. I am a Plus card holder, but am stopped at times from taking the seat I wish to occupy, by them being blocked for people who are less "disabled" than me and in all honesty, do not require "assistance".

So.should there be a new category of Plus card holders who are medically/physically impaired and require "assistance" on boarding to take their seats, before seats are blocked for other passengers, who have not paid for speedy boarding, to occupy?

I am being disadvantaged by this practice. Am I better, not paying for a Pluscard/Speedy Boarding and simply declaring myself in need of assistance for boarding?

You would be surprised by the number of people who have required "assistance" on boarding, who sprint of the aircraft on landing and do not then require "assistance" to get off the aircraft.

Can someone address this very valid point?

Last edited by IB4138; 2nd Jul 2012 at 20:10.
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Old 2nd Jul 2012, 20:05
  #2659 (permalink)  
 
Join Date: Apr 2004
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IB I have to agree your reaction to an email obviously sent in error is totally over the top. I would suggest an apology is more than adequate.

(To be clear I have no connection with Easy other than as a passenger).
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Old 2nd Jul 2012, 20:11
  #2660 (permalink)  
 
Join Date: Sep 2000
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IB,

you obviously do have a disability, the size of the chip on that shoulder is enormous!! I suggest that next time you book you request assistance because you are special.

Ivor
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