Chaos at Terminal 5
Join Date: Jul 2000
Location: London, England
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At last the world can see how bad BA's management is! This is the result of years of focusing on cost cutting and screwing your staff until all goodwill has gone. Who cares about the pax?! Don't worry, this summer's pilots strike will give BA and the BAA plenty of time to sort out their "teething problems".
Join Date: Mar 2000
Location: NE Surrey, UK
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What a dire, dire day for British aviation. CNN is now reporting: "the wheels are off the wagon". What ignominy!
A few weeks ago I took part in one of the T5 trials. It seemed to work then, just, but of course they weren't testing at real volumes, and they weren't testing arriving baggage. In spite of that, and in spite of my overall misgivings about Heathrow generally, I had really hoped that T5 could at least start life as a roaring success. Seems it is not to be...........
A few weeks ago I took part in one of the T5 trials. It seemed to work then, just, but of course they weren't testing at real volumes, and they weren't testing arriving baggage. In spite of that, and in spite of my overall misgivings about Heathrow generally, I had really hoped that T5 could at least start life as a roaring success. Seems it is not to be...........
PPRuNe Engineering Dept Apprentice
Join Date: Mar 2001
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It sort of begs the question:
With four major airports (City notwithstanding) available, why has the British Government allowed London's international traffic be bottlenecked into one airport?
With four major airports (City notwithstanding) available, why has the British Government allowed London's international traffic be bottlenecked into one airport?
Join Date: Jan 2008
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Like some others out there I resolved 2 years ago never to use LHR for transfers from MAN again unless absolutely necessary.After nearly missing the ANZ 1 to LAX/NAN/AKL thanks to what seemed like a year spent in the transfer system I now use AA,DL,SQ or whoever.And don't talk about the luggage handling.The little white van man from Wigan says he does a roaring trade in next day deliveries most days.
Join Date: Aug 2002
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why has the British Government allowed London's international traffic be bottlenecked into one airport?
Join Date: Mar 2000
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Are we Brits truly bad at organising infrastructural - is that a word? - issues? Is it a matter of poor planning, do-it-on-the-cheap or just bad luck?
Join Date: Aug 2002
Location: London (Babylon-on-Thames)
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BAA are retail focussed with not a ****ing clue about customer service, passenger comfort, on time departures and adequate and efficient security. Indeed it is in their interests that my flight is a little delayed as I will ( and DO, end up spending more in the bloody shops ).
BA should be ashamed that the wheels have been allowed to come off their big day in such a public and spectacular way. I fly BA, I like BA, but I'm sick to the back teeth of the god awful BAA that keeps getting in my way for an on time departure !
BA should be ashamed that the wheels have been allowed to come off their big day in such a public and spectacular way. I fly BA, I like BA, but I'm sick to the back teeth of the god awful BAA that keeps getting in my way for an on time departure !
Resident insomniac
Join Date: Aug 2005
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Just heard (from a Beeb reporter who was a passenger) that it took longer for passengers to disembark at T5 than it took to fly from Paris to London . . .
Just who is responsible for this debacle? BA or BAA?
I think we should be told.
From JetBlast:- http://www.pprune.org/forums/showpos...6&postcount=24
Just who is responsible for this debacle? BA or BAA?
I think we should be told.
From JetBlast:- http://www.pprune.org/forums/showpos...6&postcount=24
Join Date: May 2005
Location: Very close to the Theatre of Dreams!
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Oh wonderful, somthing to look forward to next week then, I normally fly into Gatwick and then drive out of town rather than go through Heathrow but thought Id give them another chance.
Ah well back to Gatwick and the clapped out 737 fleet again.
Ah well back to Gatwick and the clapped out 737 fleet again.
Join Date: Dec 2006
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Interestingly (!) not a mention of any problems on BAA's website, perhaps this has been blown out of all proportion? 
"Terminal 5 opens for business (and pleasure) at 04:00 on 27.03.08. Designed by Rogers Stirk Harbour & Partners around people, not just planes, it’s going to make flying in and out of London as easy and enjoyable as it should be. New technology and direct transport links will make your journey simpler and faster. We’ve created shopping and eating that’s inviting, not intrusive. And with construction finished a new era for world travel can begin. Queuing, walking and waiting have made room for light, space and time - to relax, take in the views and rediscover the joy of flying."
"Terminal 5 opens for business (and pleasure) at 04:00 on 27.03.08. Designed by Rogers Stirk Harbour & Partners around people, not just planes, it’s going to make flying in and out of London as easy and enjoyable as it should be. New technology and direct transport links will make your journey simpler and faster. We’ve created shopping and eating that’s inviting, not intrusive. And with construction finished a new era for world travel can begin. Queuing, walking and waiting have made room for light, space and time - to relax, take in the views and rediscover the joy of flying."