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Old 18th May 2008, 23:47
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Oh, and another thing the 757 has not got it's ETOPS back yet for 1 yes 1 simple reason, and that is this.

The CAA have asked engineering to check for any outstandig SB's (Service Bulletins) that may be outstanding on the Aircraft to be completed before ETOPS will be granted.

Now before you usual sarcastic, self important idiots start thinking they know why. just shut up for once and listen.

The SB's in question have to be checked from the birth of the Aircraft and and you may or may not be aware. the Aircraft has not been in service with FGS for that long considering the Aircraft was birthed on 15th Mar '96.

Now, providing the SB's are all up to date and correct then we shall see what happens.




As for the delay in the post earlier on re: delay from SFB. That crew member went sick. Tell me of other operators that carry spare staff?

As for delayed flights, THINK about it, how many operators cancel flights like Easyjet. etc.
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Old 19th May 2008, 00:00
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4567 - not sure of your question?

GSM operate 3 B767's and yes 'PT, 'FG & 'OD are the 3 they have.

Rumour is they may be ordering B738/9er's at some point but looks like they will be down by 6 Aircraft by next year so replacements will be on the cards.

No, cynics they are not selling because of financial dificulties!
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Old 19th May 2008, 07:02
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And the spinning keeps on coming. FlyGlobespan was the least punctual major airline in the UK in 2007. Ranked 35 out of 35. A whopping 14.7% of flights left over an hour late.

Average delay in Manchester - over 100 minutes - where over 13% of flights left over three hours late.

Manchester - Cape Town - average delay of 135 minutes.

And they wonder why routes dont succeed?

http://www.flightontime.info/loco/airlines/gsm07.html
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Old 19th May 2008, 08:33
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Chickenstrips said;
Just out of curiosity, have you ever flown with Easyjet?
I fly with them a few times each year for leisure purposes. I've found them a lot more punctual and reliable than either BA or BMI and their service always meets or exceeds my expectations. I don't use them for business flights, but if they flew to LHR I'd choose them over BA and BMI any day. http://www.flightontime.info/schedul...rts/edi07.html
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Old 19th May 2008, 09:24
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That's a good link! Thanks.

Interesting when you say that you would never touch a supplier that treats their clients in the way you mentioned - cancellations, delays, diverts etc....

GSM are no different to any other, be that easyjet, ryanair or BA.

Quote from easyjet T&C's:

Cancellation, Changes of Schedules, etc
10.2. At any time after a reservation has been made we may change our schedules and/or cancel, terminate, divert, postpone or delay any Flight where we reasonably consider this to be justified by circumstances beyond our control or for reasons of safety. If we do so:

(a) in the event of cancellation we will make a refund in accordance with Article 11 subject to any other options you may accept as stated in the Carrier's Regulations;

(b) in the event of diversion we will arrange for you to be carried (at our expense) to the Agreed Stopping Place or place of destination to which the Flight was intended to be bound;
(c) in the event of delay or disruption to our published schedule we will apply the procedures set out in our Carrier's Regulations; and
(d) we will have no other liability to you in any way whatsoever save as set out in our Carrier's Regulations.

and

10.3. Where a cancellation or significant alteration is made to our schedule before the date of your departure, we will use reasonable efforts to inform you of any such cancellation or alteration.

The section on refunds is interesting too!



Why pickup GSM for being the same, in respect of these terms, as other operators?

Easyjet were not all that different to GSM when they started out, but things with GSM are changing.

Before GSM, when could you ever fly from EDI, GLA or ABZ to sunnier destinations all year round, without going via NCL, MAN or that horrible place even further South?

Local support from our customers helps also!!

Kind regards.
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Old 19th May 2008, 13:29
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Thanks for the feedback Chickenstrips. The difference with BA is that if there is a problem they will re-route you on the next available flight to your destination even if that's with a different airline and/or via a different route. The thing that really annoys me about BA however is the number of times they cancel flights between EDI and LHR. If I'm just travelling to central London, I prefer to take the train these days.

I haven't had any significant problems or delays over many years using EasyJet so I haven't had any experience of how they handle cancellations or delays. Maybe I've just been lucky. The EasyJet terms only allow them to change cancel etc when "justified by circumstances beyond our control or for reasons of safety". That's quite different from the GSM terms which allow changes cancellation etc for any reason at any time.

Despite my criticisms I really do hope that GSM succeeds in putting its difficulties behind it. Every problem they encounter is an opportunity to learn a lesson and to put in place the necessary corrective action to prevent a recurrence.

Last edited by Porrohman; 19th May 2008 at 14:56. Reason: Additional info added
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Old 19th May 2008, 17:54
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Has anyone got any ideas on the Winter GSM MME OPS? I have checked the website and nothing can be booked from 1/11/08. Although the timetable says Malaga,Alicante and Tenerife.
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Old 19th May 2008, 18:19
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Gsm 767

GSM are using two of their 767's on their own routes and the other one with Air India.

G-CDPT on the Canadian Routes

G-CEOD on the SFB route.

G-CEFG will operate on behalf of Air India this year.
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Old 19th May 2008, 19:07
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Looks like MME will operate ALC weekly from Nov-Dec, 2 weekly Xmas and New Year, and then no more on sale.

Weekly TFS until Jan 09.

Two weekly AGP between Nov-Dec, 3 weekly Xmas and New Year, nothing on sale after Jan 09.
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Old 19th May 2008, 19:15
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Delays

In fairness alot of the delays were due to commercial tight schedules mostly put in place without discussion with BMC and didnt ever take into account conditions like busy us airspace,average winds, catering/cleaning delays, slot restrictions at a lower level coz we were full mtow especially on the Capetown which we all loved doing. Had the best Patricks day celebration when i skippered CPT 17 March 07.(Quay 4) remember Gunship?
Was even wished and also wished Kano radio a HPDay as hes the patron saint for Nigeria also!

The worst delay ive seen on 1 day was yet another one of my flights when after having a thorough Caa ops/Engineering/Loading Ramp Check we then had a baggage loader wreck the forward cargo door bulkhead pressure seal. Took a few hours locating one,and then departed with 244 paxs drinks were on Colinton House! Also remember various other delays nowt to do with me.

Not saying there wasnt a delay due to Aircraft rotation because of other factors but I can say theres a good (mainly) bunch of Crew in all departments in addition to dedicated Ccrew/Pilots.

The troops are trying........................so I hear!

Guys/Girls Can we please keep the registration passing/spotting out of the thread for the last time.
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Old 19th May 2008, 19:53
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Good on GSM, I really hope they get it right this summer. I for one am looking forward to seeing the red tailplane at GLA for many years to come.
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Old 19th May 2008, 20:45
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Wink Try a search chickenstrips!

A post by me 16th May on terms & endearment

Maybe I'll stop kicking when the company I work for & those responsible for running it treat those who work for them with a great deal more respect.
How's your roster....is it 6 on 4 off....5 on 3 off as we were promised last year.....mine isn't....got 5 on 2 0ff then 6 on 2 off...minimum I call it.
When was the last time you had a nice word from crewing? When did you last check out and not have changes? They scr*w the programme around take on ACMI work then run us ragged cos they've got the numbers wrong. And if we think we've got it bad, talk to the boys and girls in the back.
Promotions have been promised then the company takes on D/E Captains instead of promoting our own guys.....a number of F/O's,some very senior have interviews and just about every Captain at Edinburgh have CV's out awaiting interviews.
EDI crews are talking quite seriously about working to rule or all camping out at Colinton till things improve.
Now either you are on a different fleet or a different planet,either way you aren't 'on message' with the people I work with.
When when things do really start to change for the better,I'll hang my pprune goggles on the bedstead but based on the show so far that's some way away.

So,in a nutshell.......in case you missed that......all we want (and all Hogg probably wanted before he left) is to have serviceable aeroplanes where they are supposed to be and properly approved for the areas intended,with properly rested,adequately paid crews,local recruitment and promotions from within.
Is that really too much to ask from an airline which had such high hopes and worldwide plans?
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Old 19th May 2008, 21:38
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And until that happens Jimmy Riddle I dont think a lot of passengers will be flying with GS again longhaul anyway, I for one certainly wont be.
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Old 19th May 2008, 22:35
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Jimmy,

I did see your post in T&E.

My roster has been 5 and 3 since beginning of Feb and it’s been published when we were told it would be. I’ve kept every day off and any change I’ve had, out of memory 3 or 4, have been passed to me the day before or earlier! I’ve been called off standby maybe twice, if that! Crewing are always pleasant enough with me, though their attitude toward our cabin crew does leave a lot to be desired. You do have access to the web portal don’t you? That should negate you having to contact crewing!

Granted, the forthcoming ACMI’s I think will stretch the operation! I’d much rather have seen the company focus on our own schedules for this summer, get that shop back in order before trying to slot in with another operator! But, others will have their own agenda…

Well if we’re going to work to rule in EDI, its news to me. I’m on the 73 at EDI, but guess I’m not in with the in crowd then!! Perhaps we should all be singing off the same hymn sheet instead of petty politics and idle chat in cruise that turns in to nothing more than that….. If we are going to do this, we need each others support. Can we do that? Not sure camping outside Colinton would do much good, the car park is a tad full these days!!

What you are asking for it not too much, I agree with all you have said. I just don’t see how you posting here in pprune, every time something goes wrong, that things will improve? Should we really be washing our y-fronts in public? I think not!

I hope you have passed on your comments on to our Pilot Council rep (I’m sure we still have one). As I understand, things are afoot to have a union introduced soon. Good news as far as I’m concerned.
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Old 19th May 2008, 22:55
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Porrohman,

BA certainly do seem to cancel a lot of these late night EDI- LHR flights. Happened to me once and I’ve seen many a queue at the BA ticket desks in the terminal.

I don’t think GSM would cancel flights just because, nor would EZY for that matter. I however have been on the receiving end of an EZY cancellation and it wasn’t a pleasant experience - I’m sure you’ll have seen an episode of airline? Still, that’s low cost aviation for you – guess I should have flown with a proper carrier! "justified by circumstances beyond our control or for reasons of safety" is very non-specific and covers just about any eventuality!

“Every problem they (we) encounter (it) is an opportunity to learn a lesson and to put in place the necessary corrective action to prevent a recurrence.”

That statement should be printed and stuck to a wall in every room within the company – I like it!
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Old 20th May 2008, 09:17
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breagh01

Beagh01, Presuming the sickness was Cabin Crew rather than flight crew quite a few airlines can accomodate sickness down route.

Both Virgin and Thomsonfly can keep flying due to illness. The latter using the same aircraft upto 2 down.
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Old 20th May 2008, 14:11
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You can keep flying provided you don't operate with minimum cabin crew at all times !!
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Old 20th May 2008, 16:39
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Do GSM plan anymore routes from MME? Are there many more routes to come for W08 fro EDI & GLA?
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Old 20th May 2008, 19:01
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Can anyone tell me if it's true that GSM lost their dual basing from GLA and EDI due to the CAA. If so do you know why it was lost?
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Old 20th May 2008, 20:12
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When I had an initial interview for flightcrew with GSM (April 2007) I was informed I would be dual based with GLA likely to be my primary base and EDI my secondary. There was talk of travel allowances etc etc whenever I had to fly from EDI. When I returned for a secondary brief discussion with the companies´ new regime (Jan 2007) I was told I would not be dual based as I was not within the stipulated travel time for EDI. Who knows who stipulated this, but my guess is the CAA.
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