FlyGlobespan -7
Join Date: Jan 2008
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It wasn't GSM's fault that someone drove a hi-lifter into the aircraft!
I do accept that. 'Tis never their fault. However whose fault was it that Globespan broke their own terms and conditions by not informing passengers of the 12 hour plus delay until they checked in on Saturday when they knew on Friday morning that said flight would be delayed excessively?
They do state that flight alterations will be notified on their website and by email to passengers. That did not happen. The first notification was on a sheet of paper handed out at check in. Sticking to their own T&Cs might have allowed some passengers the chance to plan a decent last day in Florida instead of 15 hours stuck at Sanford airport with a $10 food voucher. Shame on them
I just despair for my family's holiday
Join Date: Mar 2007
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The question has been asked but even the staff cant get an answer on that.
They'll probably wait now until other A/C are leased in (around May) and the ETOPS comes with them. Takes the pressure and extra cost/effort off GSM. Unfortunately, flights from now until then will be hit but will they admit it.....
They'll probably wait now until other A/C are leased in (around May) and the ETOPS comes with them. Takes the pressure and extra cost/effort off GSM. Unfortunately, flights from now until then will be hit but will they admit it.....
Join Date: Sep 1999
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I think the company T&Cs refer to material changes to schedule, not to delays.
I know of no airlines that email passengers regarding delays! Passengers are always asked to check in on time because delay situations are so fluid. What if an aircraft was chartered to get you home while half of you are still on the beach?? I don't expect pax to understand the complexities, but if you were in the OPS office during one of these delays, I think you would find everyone pulling out all the stops to reduce the delays to a minimum.
Re: ETOPS. Please stop asking. We don't know. We are mere minions who point the planes in the direction we are told to. That's between the CAA and the Company who are working hard to reinstate it ASAP. It will make very little difference to SFB via BGR anyway. Maybe 45 mins to an hour extra
I know of no airlines that email passengers regarding delays! Passengers are always asked to check in on time because delay situations are so fluid. What if an aircraft was chartered to get you home while half of you are still on the beach?? I don't expect pax to understand the complexities, but if you were in the OPS office during one of these delays, I think you would find everyone pulling out all the stops to reduce the delays to a minimum.
Re: ETOPS. Please stop asking. We don't know. We are mere minions who point the planes in the direction we are told to. That's between the CAA and the Company who are working hard to reinstate it ASAP. It will make very little difference to SFB via BGR anyway. Maybe 45 mins to an hour extra
Join Date: Mar 2007
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Thanks LJ.
I think everyone is aware the crew's etc are trying to do their best and bear the brunt of passengers frustrations. It doesnt help you when management dont keep you informed, let alone the paying pax.
Agree re the ETOPS and 45min - 1hr.... the problem is those delays add up on the following flights when a short turn same day is sched from Mid March on the SFB flight. 1 hour per flight means at least 6 hours delay by the time the Saturday flight comes around following the Thurs and Fri hops.
FYI, quote from T&C's currently posted on the GSM site...
"Changes made at the last minute for industrial action; operational reasons etc; will only be posted on our website".
The paperwork given to Pax quoted 'Operational Reasons', doesnt that count???
They had plenty of notice but nothing posted so how could pax check???
I think everyone is aware the crew's etc are trying to do their best and bear the brunt of passengers frustrations. It doesnt help you when management dont keep you informed, let alone the paying pax.
Agree re the ETOPS and 45min - 1hr.... the problem is those delays add up on the following flights when a short turn same day is sched from Mid March on the SFB flight. 1 hour per flight means at least 6 hours delay by the time the Saturday flight comes around following the Thurs and Fri hops.
FYI, quote from T&C's currently posted on the GSM site...
"Changes made at the last minute for industrial action; operational reasons etc; will only be posted on our website".
The paperwork given to Pax quoted 'Operational Reasons', doesnt that count???
They had plenty of notice but nothing posted so how could pax check???
Join Date: Jan 2008
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GLA to SFB late again today, any idea whose fault this week?
The guestimates posted here have disappeared but I believe were not far out for today
All quiet on the ETOPS front.
Anyone have anything helpful to add?
The guestimates posted here have disappeared but I believe were not far out for today
All quiet on the ETOPS front.
Anyone have anything helpful to add?
Join Date: Jan 2008
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It looks like GS are just burying their head in the sand, until the noise goes away.
They simply HAVE to pull their finger out over the next few weeks or the busy easter time and all other flights up until the end of may will definitely have a delay which will get longer as each weekend progresses!
Will be interesting to see what they actually do about it! I expect nothing but if they want to survive next year then somethings gotta give.
They simply HAVE to pull their finger out over the next few weeks or the busy easter time and all other flights up until the end of may will definitely have a delay which will get longer as each weekend progresses!
Will be interesting to see what they actually do about it! I expect nothing but if they want to survive next year then somethings gotta give.
Join Date: Mar 2007
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yip,
someone removed the post with Sched guestimates..must have been too close to the mark...3 mins out on departure and bang on by sanford Est arrival.. they even edited the post for good measure. Never fear,
I posted it here as well just in case.. http://www.thedibb.co.uk/forums/show...obespan&page=3
someone removed the post with Sched guestimates..must have been too close to the mark...3 mins out on departure and bang on by sanford Est arrival.. they even edited the post for good measure. Never fear,
I posted it here as well just in case.. http://www.thedibb.co.uk/forums/show...obespan&page=3
Last edited by mm0wkj; 15th Feb 2008 at 21:06.
Join Date: Nov 2007
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OK, so what happened to GSM725 to Sanford this morning? Last night it was on their web site, as was next Saturday's but now they've disappeared off the radar.
Glasgow Airport web site doesn't have it on the departure board this morning so it's not a case of it selling out.
Any ideas anyone?
Glasgow Airport web site doesn't have it on the departure board this morning so it's not a case of it selling out.
Any ideas anyone?
Join Date: Jan 2008
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OK, so what happened to GSM725 to Sanford this morning? Last night it was on their web site, as was next Saturday's but now they've disappeared off the radar.
Glasgow Airport web site doesn't have it on the departure board this morning so it's not a case of it selling out.
Any ideas anyone?
Glasgow Airport web site doesn't have it on the departure board this morning so it's not a case of it selling out.
Any ideas anyone?
There was no flight scheduled for today outbound just the GSM726 from Sanford to Glasgow via Belfast scheduled to depart 0815 now showing delayed until 10.45.The first Saturday flight outbound isn't until March 1st. All outbound flights until then are on Fridays.
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I really hope GSM management get their problems sorted out in order to build the blocks of stability that the airline deserves. A lot of people are really working hard to sort this out. I hope they get it right before the summer season is upon us. It would be horrible to witness a re-run of summer 07. Goodluck guys, keep it going 
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Hopefully if Flyglobespan are still around in 2010 does anybody know were they are planing on basing there 787's ?
I read in an interview that TD was planning to launch SFB flights from LGW via MAN anybody think it will actually happen ?
Does anybody know what Flyglobespan a/c will be operating the GLA-PMI flights during Summer 08 ?
I read in an interview that TD was planning to launch SFB flights from LGW via MAN anybody think it will actually happen ?
Does anybody know what Flyglobespan a/c will be operating the GLA-PMI flights during Summer 08 ?
Join Date: Mar 2007
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GLA - PMI Summer 08
This route will be operated on a 737-800.
There are no plans to send the 737's across the atlantic this summer, if it does happen it will be as a rescue flight and only as a last resort.
There are no plans to send the 737's across the atlantic this summer, if it does happen it will be as a rescue flight and only as a last resort.
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What about between now and the summer? By 'summer' I presume you mean after the Neos aircraft are leased in?
I am really worried about our flights in March on recent performance, not looking good
I am really worried about our flights in March on recent performance, not looking good
PPRuNe Secret Agent!
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read in an interview that TD was planning to launch SFB flights from LGW via MAN anybody think it will actually happen ?
I would expect GSM's B7L87's to venture into SE Asia and beyond...