BRISTOL - 4
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Apparently the PMI-BRS Pax are estimated to depart around 20:40L tomorrow. So by my estimates thats going to be a 32 Hour delay!
Last edited by MILEHIGHBOY; 1st Jun 2014 at 22:12. Reason: Add text
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Both flights cancelled, pax bussed to Bristol hotel over night, TCX 7006 will now depart 2.35PM on the 2nd (33hour delay) and is now TCX 0914 via Titan airways, not sure on the departure time for Palma but believed to be something similar.
One of the pax's in a conversation with a airport taxi driver (the pax where local and went home for the night) told them Thomas Cook knew they could not provide air crews for both flights the previous day, (apparently in conversation with a pilot on the Saturday).
One of the pax's in a conversation with a airport taxi driver (the pax where local and went home for the night) told them Thomas Cook knew they could not provide air crews for both flights the previous day, (apparently in conversation with a pilot on the Saturday).
Brunel to Concorde
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Thomas Cook Airlines
The delayed Ibiza and Palma flights have now made the local television news and the local paper.
It seems that some passengers may have been taken to IBZ or PMI by other means and some brought back in the same way because the local news media talk of around 250 passengers still in Bristol this afternoon and others waiting in the Balearics for transport home.
The Titan B 767 was itself delayed leaving and took off from BRS about 1830, 36 hours after the passenger should have left.
Apart from the delay itself, the main complaint from passengers seemed to be an entire lack of communication from the travel company/airline, which seems all too common in the industry. They were kept at BRS for around eleven hours on Sunday before being taken to a Bristol hotel, having been told they'd be picked up from the hotel at 10 this morning. They weren't. Eventually they were taken to BRS and should at last be approaching their holiday destinations now.
Thomas Cook has apologised for the situation which they blame on 'the impact of short term availability of crew, including sickness'.
Passengers will receive 400 euro each as compensation for the delay. This plus any further compensation under EU regulations, plus the cost of hotel accommodation and leasing of aircraft will cost the company a huge amount, and this isn't the only incident of significant delays and leased aircraft in the past few days.
It seems that some passengers may have been taken to IBZ or PMI by other means and some brought back in the same way because the local news media talk of around 250 passengers still in Bristol this afternoon and others waiting in the Balearics for transport home.
The Titan B 767 was itself delayed leaving and took off from BRS about 1830, 36 hours after the passenger should have left.
Apart from the delay itself, the main complaint from passengers seemed to be an entire lack of communication from the travel company/airline, which seems all too common in the industry. They were kept at BRS for around eleven hours on Sunday before being taken to a Bristol hotel, having been told they'd be picked up from the hotel at 10 this morning. They weren't. Eventually they were taken to BRS and should at last be approaching their holiday destinations now.
Thomas Cook has apologised for the situation which they blame on 'the impact of short term availability of crew, including sickness'.
Passengers will receive 400 euro each as compensation for the delay. This plus any further compensation under EU regulations, plus the cost of hotel accommodation and leasing of aircraft will cost the company a huge amount, and this isn't the only incident of significant delays and leased aircraft in the past few days.
Brunel to Concorde
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bmi regional
press release / document by bmi regional
The above was linked through the BRS Twitter site today.
It's a joint press release from the airport and airline primarily focusing on the achievements at BRS. Unsurprisingly, given the nature of such documents, it presents a positive and upbeat scenario.
The press release does say that the airline plans to increase its cabin crew base size at the airport by 30% in the coming months which appears to equate to an additional four staff. It also mentions 'robust growth' on the German routes following the LH code share.
Milan Malpensa is still not bookable for the coming winter so this may not be part of any future plans.
The above was linked through the BRS Twitter site today.
It's a joint press release from the airport and airline primarily focusing on the achievements at BRS. Unsurprisingly, given the nature of such documents, it presents a positive and upbeat scenario.
The press release does say that the airline plans to increase its cabin crew base size at the airport by 30% in the coming months which appears to equate to an additional four staff. It also mentions 'robust growth' on the German routes following the LH code share.
Milan Malpensa is still not bookable for the coming winter so this may not be part of any future plans.
BRS no flights due power failure?
All flights curently grounded at BRS has ben reported on Radio 5 live due to power failure? Due to be on a GLA bound aircraft later today - now have my doubts. Any up dates on reopening times and expected knock on delay?
Last edited by nivsy; 6th Jun 2014 at 06:35.
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TSR
Not completely...
Flights are leaving (8 away so far), but without hold luggage. Still quite a backlog of flights scheduled 6am-8am not yet starting check-in.
Flights are leaving (8 away so far), but without hold luggage. Still quite a backlog of flights scheduled 6am-8am not yet starting check-in.
indeed...sounds a bit caotic-this is what I get I guess for not choosing my usually reliable BA ex LHR! Lesson learnt.....thought since within the area "oh lets go EasyJet from Bristol....wrong decision I am now thinking!
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Nivsy
Don't want to get into a fight over this, as I (at least partly) agree that primary and secondary power going down is not very impressive - accepting of course that we don't yet know the severity of the incident or whether it was even possible for the backup generators to have solved the problem.
But in BRS and Ezy defence I fly very regularly on BA from LHR and Ezy from BRS. Ezy / BRS have a by-far better track record re on-time performance on the routes I use. The difference is that Ezy's operation does not have the resilience of BA, so on the (very rare) occasion I have had delays on Ezy, they tend to be fairly lengthy since there are no spare planes sitting around to pick up the slack when something goes wrong. This is the first time I have personally experienced a delay caused by Bristol Airport itself.
Don't want to get into a fight over this, as I (at least partly) agree that primary and secondary power going down is not very impressive - accepting of course that we don't yet know the severity of the incident or whether it was even possible for the backup generators to have solved the problem.
But in BRS and Ezy defence I fly very regularly on BA from LHR and Ezy from BRS. Ezy / BRS have a by-far better track record re on-time performance on the routes I use. The difference is that Ezy's operation does not have the resilience of BA, so on the (very rare) occasion I have had delays on Ezy, they tend to be fairly lengthy since there are no spare planes sitting around to pick up the slack when something goes wrong. This is the first time I have personally experienced a delay caused by Bristol Airport itself.
Yeah easyJets fault for starting the fire. Things like this wouldn't have happened in BA and LHR especially when things like snow happen because they were brilliant a few short years ago.........oh wait.
Dont recall ever actually blaming EasyJet particularly...just myself for making the wrong decision...although for info the last time I did actually fly Easy from GLA to BRS which was scheduled for a Sunday night actually arrived in Bristol on the Monday so excuse me for giving EZY and BRS another chance. Still at Bristol. Just under 4 hour delay. Terminal caotic.....but functioning. We all have choices...why are BRS lovers so "touchy" 
small airport at top of hill syndrome?
Oh and the airport website is really poor for keeping up with latest delays....but its ok cos lets concentrate on vouchers that gives you a few pence off a fat burger!
small airport at top of hill syndrome?Oh and the airport website is really poor for keeping up with latest delays....but its ok cos lets concentrate on vouchers that gives you a few pence off a fat burger!
Last edited by nivsy; 6th Jun 2014 at 14:02.
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In fairness there needs to be a pretty serious
investigation. Pretty poor really - let's hope for BRS
there is a credible explanation (will be expensive whatever).
I work in an office with 1000 people in, not a
multi million users, complex, safety critical
operation and we have multiple back up generators
including diesel ones so the lights should never go out. They need
a lot of maintaining and very regular load testing.....simulating
peak load use......
investigation. Pretty poor really - let's hope for BRS
there is a credible explanation (will be expensive whatever).
I work in an office with 1000 people in, not a
multi million users, complex, safety critical
operation and we have multiple back up generators
including diesel ones so the lights should never go out. They need
a lot of maintaining and very regular load testing.....simulating
peak load use......
althogh to be honest I dont think it has done BRS airport much harm - stags and hens filling the bar, lots of coffee and food bought...probably a nice wee earner...well until the airlines maybe seek comp from BRS?
With car in the long term car park at BRS -Another point why dont they actually tarmac that car park properly.....I am trying hard to forget that I could have driven up by now....anyway, such is life. I am sure the return on Sunday will be pain free and on the ground at BRS well on schedule!
With car in the long term car park at BRS -Another point why dont they actually tarmac that car park properly.....I am trying hard to forget that I could have driven up by now....anyway, such is life. I am sure the return on Sunday will be pain free and on the ground at BRS well on schedule!
Brunel to Concorde
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With car in the long term car park at BRS -Another point why dont they actually tarmac that car park properly.....
In fact, there are competitors nearby some of whom in the past were the subject of complaints by the airport to the planning authority. Some were closed down by the local authority but others have continued, possibly because they also offer accommodation and parking in some cases. They now seem to co-exist with the airport as their minibuses are in and out of the airport's drop-off car park all day long. Nevertheless, the airport's own car parks never appear to lack customers.
Two multi-storey car parks feature in the airport's expansion plans.
As for today's unfortunate events the airport and airline staff deserve high praise for their efforts in keeping things going in the face of challenging conditions. A number of flights are still showing delays, some of several hours, but there have been no cancellations. The worst of the disruption occurred at the busiest time with 23 of today's 90 departures scheduled before 0730 with most of the aircraft being 150-seaters or larger. Given BRS's limited footprint there were a lot of passengers to squeeze into a relatively small space with others arriving all the time.
Most of those passengers interviewed on the local telly, radio and newspaper were sympathetic to the situation. A pat on the back too for Robert Sinclair the airport CEO who came out of his office onto the 'factory floor' to explain and apologise to potentially disgruntled passengers.
The main question appears to relate to the failure of the back-up generators and the CEO recognised this in an interview on the local tv news.
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I read it was a small fire in a distribution panel
if the panel serves your mains and back up
or you have back up generators located near
to mains panel then you really don't have a
back up as you either have a single point of
failure or single location of failure.
Hopefully the Head of Engineering or whoever
will get to root cause.
in these circumstances I am sure the staff
worked under great pressure and as u say shud be praised.
Obviously this should not have happened though. I am not going to gush about Robert Simclair tho - that's his job and he shud lead from the front. When I worked for BA all senior managers and directors wud be in the thick of it with you in a mass disruption situation.
if the panel serves your mains and back up
or you have back up generators located near
to mains panel then you really don't have a
back up as you either have a single point of
failure or single location of failure.
Hopefully the Head of Engineering or whoever
will get to root cause.
in these circumstances I am sure the staff
worked under great pressure and as u say shud be praised.
Obviously this should not have happened though. I am not going to gush about Robert Simclair tho - that's his job and he shud lead from the front. When I worked for BA all senior managers and directors wud be in the thick of it with you in a mass disruption situation.
StandupfortheUlstermen
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Normally we have a Delivery frequency open for an hour or so to deal with the early morning rush. Today it opened up late and we had the freq going for several hours and despite there not appearing to be a great deal happening, there was a huge amount of work being done by the team of three in the Tower with ever changing flight plans, slots and talking to Ops Depts at the airlines about extra aircraft coming in to help with the backlog.
Hats off to the customer facing teams in the Terminal, they faced a huge task. What always annoys me is the mentality of 'it's chaos, no one knows what's going on'. Nobody comes to work expecting that sort of situation, it's almost impossible to prepare for.
Hats off to the customer facing teams in the Terminal, they faced a huge task. What always annoys me is the mentality of 'it's chaos, no one knows what's going on'. Nobody comes to work expecting that sort of situation, it's almost impossible to prepare for.
