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British Airways - 2

Old 18th Apr 2013, 12:56
  #2561 (permalink)  
 
Join Date: Sep 2005
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BA at DUB this morning

Pathetic performance by BA at DUB this morning. Whilst recognising the severe problems at DUB last night with diversions everywhere due to the storm it is significant that BA couldn't be bothered to make a special effort. Noted that Aer Lingus also had at least 20 cancellations.

The departure board showed no Ryanair cancellations and their normal ops were in progress. 'nuff said.
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Old 18th Apr 2013, 19:20
  #2562 (permalink)  
 
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Quote: "BA T1/T3
When T1 eventually closes and given that T5 is full, I assume that the T1 destinations will move to T3 (or there will be a general 'shunt round' which will mean more BA routes from T3), could the 'Irish pier' be physically connected to T3 from the western end?"

Hope not, it is a disgrace and needs to be demolished, maybe a new pier linked to LHR-3 in its place.


Quote: "The last T3 long haul, the BA009 / 010 Bangkok is moving to T5 this winter and moving to a daylight service and a three class B777-200ER, hence no First."

Looks like a case of good news and bad news.

The good news: is moving to LHR-5.
The bad news: the awful schedule.

The days of a good sleep both ways are over!


Quote: "are there any plans to build a pier " D " at terminal 5 ?"

There needs to be, although who knows when.

Quote: "T5D is speculated on but funding for T2B is yet to be forthcoming and that will be built before T5D as may well the T3 redevelopment. Unless Boris closes LHR in which case no....
Is there enough room in the design of T5A to process another 18 widebodies at a time?
"

It makes sense for the LHR-3 redevelopment to re-align it in the same ways as LHR1/2 and have the underground transit link LHR-3, LHR-5 and both terminals' the associated satelites.

Don't worry about Boris closing LHR, it won't happen.
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Old 18th Apr 2013, 23:56
  #2563 (permalink)  
 
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Just wondering ayroplain what was so bad as far as BA goes at DUB ?

As far as im aware the inbound aircraft diverted due to the high winds leaving no aircraft in DUB to operate the outbound in the morning?

Also think that EI had a mess ?


cs
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Old 19th Apr 2013, 00:31
  #2564 (permalink)  
 
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Pathetic performance by BA at DUB this morning. Whilst recognising the severe problems at DUB last night with diversions everywhere due to the storm it is significant that BA couldn't be bothered to make a special effort. Noted that Aer Lingus also had at least 20 cancellations.

The departure board showed no Ryanair cancellations and their normal ops were in progress. 'nuff said.
1 - BA were unable to try and land last night - gusting at 56 knots when they were due.
2 - Ryanair got aircraft positioned back as crew were not out of hours and they don't pay for hotels for pax and they had spares in DUB.
3 - Aer Lingus operation was much larger than Ryaniar, 10 more aircraft FYI
4 - Aer Lingus crew who were in hours made atempts for aircraft to position back but were unable to. One departed BFS before returning 60 mins lather and at least 2 aircraft at BHX attempted to fly back at 02.00 but couldn't, one flight got in from MAN.
5 - 4 aircraft hired in to try and get people away and one aircraft had hydraulic leak on arrival just before the weather changed so 3 servicable aircraft out of 25.
6 - Ryanair cancelled flights last night and they have plenty of crew who are on leave lined up to takeover at any time.

Last edited by Jamie2k9; 19th Apr 2013 at 00:32.
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Old 19th Apr 2013, 10:13
  #2565 (permalink)  
 
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Thanks, Jamie for that summary. Points taken re EI.

However, it does not excuse BA in any sense where the BA831 from DUB due to arrive in LHR at 9am finally arrived at 5.15pm. This was appalling treatment of their passengers for a trip that lasts less than an hour.

Once again FR shows them all up when it hits the fan.
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Old 19th Apr 2013, 10:47
  #2566 (permalink)  
 
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Once again FR shows them all up when it hits the fan.
Like cancelling a flight and telling the passengers to wait 3 days for the next one (due to the flight only being 2 weekly) if they want to get there, as happened to my friend last year?
Rather wait 8 hours than 3 days, but obviously a matter of opinion.
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Old 19th Apr 2013, 13:19
  #2567 (permalink)  
 
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Like cancelling a flight and telling the passengers to wait 3 days for the next one (due to the flight only being 2 weekly) if they want to get there, as happened to my friend last year? Rather wait 8 hours than 3 days, but obviously a matter of opinion.
You seem to have missed my point. I am talking about a high density important very short haul route which is also the first leg for long-haul flight connections.

When the Wed. evening BA inbound DUB had to divert BA knew at that point that it would not be available for its early morning departure from DUB. I know for a fact that text messages were sent to intending pax just before 2am Thursday morning telling them to go to the airport and rebook. So, they never had any intention to operate the flight as scheduled despite having buckets of time.

Are you telling me that BA didn't have a spare aircraft knocking about to position for a quick DUB-LHR rotation? Pax would have been at the airport from 6am so they were left frustrated until mid-afternoon. BA could even have sent over a bigger a/c and filled it with stranded EI pax.

The so-called legacy carriers are always claiming to be "better" than the Lo-Cos. My point was that FR made the effort whereas BA made not the slightest. If they couldn't handle just one affected flight any better than they did I'd hate to be around them in a major disruption situation.
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Old 19th Apr 2013, 13:46
  #2568 (permalink)  
 
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I know for a fact that text messages were sent to intending pax just
before 2am Thursday morning telling them to go to the airport and rebook
So what is your issue? BA had an aircraft 'out of position', so, rebooked passengers on other flights when they could. At least they don't form the 'Ryanair' approach and cancel lock stock and barrel with the passengers left fighting for themselves to get to where they want. Not saying it happens all the time, but has happened a fair few times.

Are you telling me that BA didn't have a spare aircraft knocking about to
position for a quick DUB-LHR rotation?
Obviously not or BA would have used that option, and have found a spare many times before, just this occasion there obviously was not a spare.

BA could even have sent over a bigger a/c and filled it with stranded EI
pax.
It is not BA's responsibility to get other airlines passengers to their destination. If you have an issue with that, take it up with EI not BA.

My point was that FR made the effort whereas BA made not the slightest
And my point in the original post is that Ryanair are not the perfect little airline when it comes to disruption. At last BA were proactive and sent messages to pax to tell them to rebook for flights later that day and free of charge may I add.
At least they don't cancel a flight that only has 2 flights per week, telling pax to rebook for a flight in 3 days time, but only giving a refund for that flight which is half the price of the next flight you are trying to rebook on to.

At the end of the day, it would have been nice if BA could have got another aircraft out, but the simple fact is they couldn't. Ryanair struck it lucky that they had spare aircraft able to take that much slack. Lets see if they can manage that in peak summer when utilisation is high and they have to cancel a flight if its severely delayed, and then come back to me and try to tell me how great they are.
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Old 19th Apr 2013, 14:21
  #2569 (permalink)  
 
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Well, it's plain to see that you really believe BA did a great job here. I plainly disagree so I'll leave it at that.
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Old 19th Apr 2013, 18:12
  #2570 (permalink)  
 
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Well, it's plain to see that you really believe BA did a great job here. I
plainly disagree so I'll leave it at that
Its not about BA doing a good job, its about:

1) them having to deal with the situation within their means.

2) The fact you do not really lambast Aer Lingus for having cancellations but really lay it in to BA for delaying a flight, and claim that Ryanair smell of roses when it comes to their usual delay/cancellation policy. Seems a bit ott really.
Also, nothing from you on the Lufthansa flight that diverted to MAN, told the pax they would take off at 9am but didn't actually take off until gone 11am. They arrived at DUB a mere 12 or so hours later, but no no, the 8 hour delay on BA is far far worse isn't it!

Like I say, wait until peak summer when Ryanair aircraft utilisation is mega high and flights cannot be delayed, so are cancelled lock stock and barrel, then try and convince me how great they are. Some how don't see that happening though, do you?

Last edited by LAX_LHR; 19th Apr 2013 at 18:14.
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Old 19th Apr 2013, 19:01
  #2571 (permalink)  
 
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I was booked on the 831. My experience was slightly better, as I was re-booked on the 833 - which according to the crew was a change to a bigger plane to accomodate as many of us as possible. I was also re-booked on my connecting flight. In all this was pretty good considering the weather and disruption at both DUB and LHR.

Last edited by mr pilot; 19th Apr 2013 at 19:05.
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Old 19th Apr 2013, 20:31
  #2572 (permalink)  
 
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BA are tight on capacity at the moment. Six A319s have just moved to LGW, the B767s are struggling due to being in service longer than expected due to B787 delays and the Airbus fleet is still rotating through PIK for wing mods. This is why the Titan B767 has been at LHR a lot recently.
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Old 19th Apr 2013, 22:57
  #2573 (permalink)  
 
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The 767's are fine. Its narrowbody and some 747 capacity that is struggling currently,
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Old 20th Apr 2013, 08:09
  #2574 (permalink)  
 
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The 767's aren't fine, 80% of the 767 sectors that I was rostered to operate in the last 4 weeks have been subbed to Titan. Of all the fleets though, the 747 does seem to be struggling the most at the moment.
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Old 20th Apr 2013, 09:07
  #2575 (permalink)  
 
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Well, it's plain to see that you really believe BA did a great job here. I plainly disagree so I'll leave it at that.
Natural for people to defend the company that pays their wages
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Old 20th Apr 2013, 09:30
  #2576 (permalink)  
 
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...and the Airbus fleet is still rotating through PIK for wing mods.
What are the modifications? I wonder will BA opt for the retrofit blended winglets?
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Old 20th Apr 2013, 14:57
  #2577 (permalink)  
 
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The 767's are fine
Try telling that to the IST passengers this morning after the original & then the second 767 were tech, leaving nearly 3 hours late on the third!
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Old 20th Apr 2013, 16:30
  #2578 (permalink)  
 
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The B767 fleet is struggling, indeed newly repainted G-BNWA was grounded for some time recently, for the equivalent of hip replacement surgery perhaps?
The Airbus wing mods are crack repairs apparently, hence the need temporary hangar capacity at Prestwick.

Last edited by Skipness One Echo; 20th Apr 2013 at 16:32.
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Old 20th Apr 2013, 17:11
  #2579 (permalink)  
 
Join Date: Jul 2008
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1st EDI-LHR B767-336ER Shuttle suffering issues again this morning. Sitting on Stand 10 with flaps extended and engineering platform underneath. Q inside terminal at BA ticket desk was a mile long... This is a regular scene at EDI over the last 6 months or so...
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Old 20th Apr 2013, 21:36
  #2580 (permalink)  
 
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Interesting article with WW suggesting BA may consider moving some capacity to Gatwick if HAL go ahead with their planned charge increases.

Stop 'ridiculous? Heathrow price hikes, says Walsh - Telegraph
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