Ryanair - 6
Oh dear
There seems to be a monumental glitch in progress.
First, it took 7 minutes to load the site, now I am on my nth attempt to access the booking engine (I guess it's a booking glider at present!).
There is a spreadsheet-type document, accessible from the homepage, that shows the route availability of the 1p fares, but there are no other clues as to their availability:
- every day or Mon-Thu & Sat?
- from now onwards or between certain dates in March and April?
- when does the offer close?
- has it even started yet?
Looking at the spreadsheet, I note that the routes covered are nowhere near the whole network, (3 out of 12 destinations from my local Ryanairport) so I guess people may be disappointed. Also, if there are 1 million 1p fares available, that's equivalent to every seat on every flight for a week. To offer a million seats on say 25% of the network means that on those routes, all seats will be at 1p for four weeks!
I just wonder if there really will be a million seats at this price, or whether this is just hype.
Still, if you can't book them, it's irrelevant.
First, it took 7 minutes to load the site, now I am on my nth attempt to access the booking engine (I guess it's a booking glider at present!).
There is a spreadsheet-type document, accessible from the homepage, that shows the route availability of the 1p fares, but there are no other clues as to their availability:
- every day or Mon-Thu & Sat?
- from now onwards or between certain dates in March and April?
- when does the offer close?
- has it even started yet?
Looking at the spreadsheet, I note that the routes covered are nowhere near the whole network, (3 out of 12 destinations from my local Ryanairport) so I guess people may be disappointed. Also, if there are 1 million 1p fares available, that's equivalent to every seat on every flight for a week. To offer a million seats on say 25% of the network means that on those routes, all seats will be at 1p for four weeks!
I just wonder if there really will be a million seats at this price, or whether this is just hype.
Still, if you can't book them, it's irrelevant.
Join Date: Aug 2006
Location: Europe
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shoulda taken all three days for testing fellas!
Update
Re my previous post, the availability of the "1 million" flights is now showing. As the Bean Counter says, it's Tuesday & Wednesday only, and for three months (Apr-Jun).
The number of routes showing this fare available is very small, with only four routes (out of 94) from Stansted, 5/35 at EMA, 2/42 at Liverpool, 1/13 at Luton, 4/20 at Bristol, 11/84 at Dublin, and so on.
I still question whether this amounts to anything like 1,000,000 seats.
The number of routes showing this fare available is very small, with only four routes (out of 94) from Stansted, 5/35 at EMA, 2/42 at Liverpool, 1/13 at Luton, 4/20 at Bristol, 11/84 at Dublin, and so on.
I still question whether this amounts to anything like 1,000,000 seats.
Join Date: Nov 2006
Location: Belfast
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Has anyone tried booking with Maestro?
I've just tried to book BHD-STN-BHD but it says that the number for my "Mastero" as they spell it is "too short" despite it being IDENTICAL to what is on the card
How frustrating!
P.S. when did they start charging you to use Maestro? the last flights I booked with FR didn't have a card charge...
I've just tried to book BHD-STN-BHD but it says that the number for my "Mastero" as they spell it is "too short" despite it being IDENTICAL to what is on the card
How frustrating!
P.S. when did they start charging you to use Maestro? the last flights I booked with FR didn't have a card charge...
Join Date: Aug 2005
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'Has anyone tried booking with Maestro?
I haven't even been able to enter a credit card number at all yet! I can get as far as the final price (Stage 3 Confirm) and then when you select the 'I agree terms and conditions' button to go to enter the pax details it completely freezes and then just times out.
I haven't even been able to enter a credit card number at all yet! I can get as far as the final price (Stage 3 Confirm) and then when you select the 'I agree terms and conditions' button to go to enter the pax details it completely freezes and then just times out.
Join Date: Jul 2003
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I have also given up, if anyone from Ryanair is reading this,
"your new site is **** !!"
Sorry to post such a strong comment on an open forum, but I have no alternative because you cant even be bothered to have an email address to complain to and I am certainly not going to ring a premium number to tell you so !
"your new site is **** !!"
Sorry to post such a strong comment on an open forum, but I have no alternative because you cant even be bothered to have an email address to complain to and I am certainly not going to ring a premium number to tell you so !
Join Date: Nov 2006
Location: Edinburgh
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Yep I have spent an hour trying to book flights that are not even in the ruddy penny sale and have given up. I managed to get to the bit where you enter your card details and it went radio rental. Sod this it's not worth it
Join Date: Jul 2006
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I just booked a flight with flybe, couldn't get any prices on ryanair
No doubt they're laughing all the way to the bank
Join Date: Aug 2004
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Ryanair make the best profits for those who book on the day. That is why it was done at the weekend. I suspect the MOL drove a hard deal to get a good price for the new software. A broken booking system is going to be costly. It would be a good time for some easyjet offers.
Join Date: Nov 2006
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Well it's now 7pm on a Tuesday night and it hasn't worked right since then back end of last week. Something clearly isn't right, one thing is for sure they must now be losing a packet!
Join Date: Aug 2007
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Not in the news yet?
The new site must surely be one of the bigger e-commerce disasters in the latest years. I still have not seen anything about in the on-line news.
I believe someone will be sweating a lot right now.
Also I do not understand why Ryanair does not have a roll back plan in place. Given that they book appr 50 million passengers a year they would book on average 136000 flights a day. They are probably losing 100 000 bookings each day now...
Where is the contingency plan the PR department asks the airports about?
I believe someone will be sweating a lot right now.
Also I do not understand why Ryanair does not have a roll back plan in place. Given that they book appr 50 million passengers a year they would book on average 136000 flights a day. They are probably losing 100 000 bookings each day now...
Where is the contingency plan the PR department asks the airports about?
Join Date: Sep 2001
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The new site must surely be one of the bigger e-commerce disasters in the latest years. I still have not seen anything about in the on-line news.
I believe someone will be sweating a lot right now.
Also I do not understand why Ryanair does not have a roll back plan in place.
I believe someone will be sweating a lot right now.
Also I do not understand why Ryanair does not have a roll back plan in place.
