Jet2 - 3
Join Date: Jun 2000
Location: Fratton End
Posts: 438
Likes: 0
Received 0 Likes
on
0 Posts
WAWKRK Have to agree, best curry in UK is in Bradford...AKBARS !!!
15p share price sems an absolute bargain to me from where Im sitting..but do I have the balls of Harry Rednapp to trade on the market ? course I do.
Rekon its Olearygobsh!te that has the problem...laying up 20 aircraft with 40 more to be delivered !!
15p share price sems an absolute bargain to me from where Im sitting..but do I have the balls of Harry Rednapp to trade on the market ? course I do.
Rekon its Olearygobsh!te that has the problem...laying up 20 aircraft with 40 more to be delivered !!
Join Date: Mar 2008
Location: Newcastle NI
Posts: 824
Likes: 0
Received 0 Likes
on
0 Posts
share price
So did Silverjets share price a month ago, until they went tits up, this is however a different situation and might be worth a punt, but i wouldn't go more than about 10k worth, it could go down a deal further yet.
On the other hand Ryanair could have bought the whole shooting match based on market valueation for a fraction of the write down he took on AerLingus, and it would be a useful hole to put his 20-50 spare 737ng's in and flog off the owened 7373 to Africa, just think of all the Jet2 trucks painted up with the Ryan harp on with BYE BYE EDDIE STOBBART on the curtain side trailers.
Go help the poor motorist who slow down in front of them or the grass on roundabouts.................
On the other hand Ryanair could have bought the whole shooting match based on market valueation for a fraction of the write down he took on AerLingus, and it would be a useful hole to put his 20-50 spare 737ng's in and flog off the owened 7373 to Africa, just think of all the Jet2 trucks painted up with the Ryan harp on with BYE BYE EDDIE STOBBART on the curtain side trailers.
Go help the poor motorist who slow down in front of them or the grass on roundabouts.................
Join Date: Aug 1999
Location: Hyeres, France
Posts: 1
Likes: 0
Received 0 Likes
on
0 Posts
Re the comments a couple of pages back that the public will need to realise that the days of cheap flights are over.....
Perhaps so....But it'll be a sorry day for some airlines when the public does, in fact, wake up to this fact and sees that some of the self-proclaimed low-fare airlines are really no better than the proverbial snake oil salesmen when it comes to actually delivering the promises.....
And would have to say that Jet2 are probably the worst offenders when it comes to misleading prices....
Just looked at booking a ticket MAN-NCE which was stated on Page 1 at £29.99.....By the end of Page 2, the price had risen to £57.49 because the the originally quoted price didn't include taxes - no, I don't want to hear the nonsense that it's not Jet2's money, because that one won't wash anymore....Ask BA, RYR or EZY if their opening price is with or without taxes....Taxes are taxes are taxes - it's a bit like someone advertisng and offering to sell petrol for 42 pence per litre and then telling you that there is an additional 71p taxes for each litre when you are half-way through filling the tank of your car because the Government says that you have to pay tax when you buy petrol.....Well, the government also says that you have to pay taxes when you buy an airticket, so why does Jet2 pretend you don't ?
On Page 3 the site defaults to ' One piece of Baggage ' - it needs yet another window to be opened up before a first-timer would know that there is an additional charge for each piece of baggage - but without actually quoting the cost applicable to the flight being booked even though the departure and destination have obviously been entered into the reservation system and so could be included in the ' running total ' shown at the top of the Page 3....And then there is a default to include a charge for Travel Insurance ( £4.82 if you're stupid enough ) and which, cunningly, requires three seperate ' clicks ' for the buyer to actually delete....At this stage, the quoted price on Page 3 remains at £57.49 although has actually now increased to ???
Page 4 invites you to select your seat - which varies between £3.99 and £12.50.....Humm...Haven't I just booked my seat on Page 1 for £ 29.99 or £ 57.49 depending on your interpretation of the actual cost of the ticket....
Page 5 the truth emerges - the ticket, the taxes ( which are now added into the price of the ticket but, of course, were not added into the price on Page 1 and are not itemised here on Page 5 ), the fuel supplement of £ 5.27 or approx. 20% of the base price of £ 29.99 (humm again - don't recall a mention of this on Page 1 ( the obvious place ) or Page 2 or Page 3 or Page 4 for that matter), the seat selection charge, and one piece of baggage, and hey presto - the price has risen from £29.99 to £73.74, or more than double the price quoted on Page 1...
But wait - we're not finished just yet.....
As I can't pay by cash or cheque with an on-line booking, I now have a choice to pay either by Debit Card ( £ 1.99 extra for a total cost of £75.73 ) or Credit Card ( £ 6.99 for a total cost of £ 80.73)....Oh, and if there is more than one passenger on the same booking, this charge increases per passenger even though there is a single payment transaction - do Amex, Visa, MasterCard charge Jet2 per transaction or per passenger ? Of course they charge per transaction, so why this extra charge from Jet 2 if it isn't just another plain, old-fashioned gouging of a yet a bit more money off me ??
Frankly, I won't bother - not because £ 81 is too much....But simply because they have lied to me from the beginning, so why should I even trust them to actually operate the flight on the date / time they said they would ? After all, Jet2 also cover their arses in the event that they don't / won't / can't provide the service they've just tried to take my money for, by requiring me to check that the flight is still operating both 72 hours and 24 hours prior to the quoted day and time for which thay have just tried to sell me a ticket, but this time have lost both a potential customer and my goodwill forever...
BA are AF are quoting me not a whole lot more for the same date / time and the price they quote ( yes, varies depending on the actual flight chosen but at least there's a choice ) it's the price I'll pay - not almost three times as much....
In fact, right now I'm feeling so pi**ed off I'll probably call the OFT in the UK tomorrow....
Perhaps so....But it'll be a sorry day for some airlines when the public does, in fact, wake up to this fact and sees that some of the self-proclaimed low-fare airlines are really no better than the proverbial snake oil salesmen when it comes to actually delivering the promises.....
And would have to say that Jet2 are probably the worst offenders when it comes to misleading prices....
Just looked at booking a ticket MAN-NCE which was stated on Page 1 at £29.99.....By the end of Page 2, the price had risen to £57.49 because the the originally quoted price didn't include taxes - no, I don't want to hear the nonsense that it's not Jet2's money, because that one won't wash anymore....Ask BA, RYR or EZY if their opening price is with or without taxes....Taxes are taxes are taxes - it's a bit like someone advertisng and offering to sell petrol for 42 pence per litre and then telling you that there is an additional 71p taxes for each litre when you are half-way through filling the tank of your car because the Government says that you have to pay tax when you buy petrol.....Well, the government also says that you have to pay taxes when you buy an airticket, so why does Jet2 pretend you don't ?
On Page 3 the site defaults to ' One piece of Baggage ' - it needs yet another window to be opened up before a first-timer would know that there is an additional charge for each piece of baggage - but without actually quoting the cost applicable to the flight being booked even though the departure and destination have obviously been entered into the reservation system and so could be included in the ' running total ' shown at the top of the Page 3....And then there is a default to include a charge for Travel Insurance ( £4.82 if you're stupid enough ) and which, cunningly, requires three seperate ' clicks ' for the buyer to actually delete....At this stage, the quoted price on Page 3 remains at £57.49 although has actually now increased to ???
Page 4 invites you to select your seat - which varies between £3.99 and £12.50.....Humm...Haven't I just booked my seat on Page 1 for £ 29.99 or £ 57.49 depending on your interpretation of the actual cost of the ticket....
Page 5 the truth emerges - the ticket, the taxes ( which are now added into the price of the ticket but, of course, were not added into the price on Page 1 and are not itemised here on Page 5 ), the fuel supplement of £ 5.27 or approx. 20% of the base price of £ 29.99 (humm again - don't recall a mention of this on Page 1 ( the obvious place ) or Page 2 or Page 3 or Page 4 for that matter), the seat selection charge, and one piece of baggage, and hey presto - the price has risen from £29.99 to £73.74, or more than double the price quoted on Page 1...
But wait - we're not finished just yet.....
As I can't pay by cash or cheque with an on-line booking, I now have a choice to pay either by Debit Card ( £ 1.99 extra for a total cost of £75.73 ) or Credit Card ( £ 6.99 for a total cost of £ 80.73)....Oh, and if there is more than one passenger on the same booking, this charge increases per passenger even though there is a single payment transaction - do Amex, Visa, MasterCard charge Jet2 per transaction or per passenger ? Of course they charge per transaction, so why this extra charge from Jet 2 if it isn't just another plain, old-fashioned gouging of a yet a bit more money off me ??
Frankly, I won't bother - not because £ 81 is too much....But simply because they have lied to me from the beginning, so why should I even trust them to actually operate the flight on the date / time they said they would ? After all, Jet2 also cover their arses in the event that they don't / won't / can't provide the service they've just tried to take my money for, by requiring me to check that the flight is still operating both 72 hours and 24 hours prior to the quoted day and time for which thay have just tried to sell me a ticket, but this time have lost both a potential customer and my goodwill forever...
BA are AF are quoting me not a whole lot more for the same date / time and the price they quote ( yes, varies depending on the actual flight chosen but at least there's a choice ) it's the price I'll pay - not almost three times as much....
In fact, right now I'm feeling so pi**ed off I'll probably call the OFT in the UK tomorrow....
Join Date: Jun 2000
Location: Leeds Yorkshire England
Posts: 137
Likes: 0
Received 0 Likes
on
0 Posts
Hussar 54
I have to agree with you we all want to know what the total cost of the flight is and have a breakdown of the items later, but having said that Jet 2 offer me a good range of destinations for leisure and business from my local airport on the hill so I think like you the price is still reasonable when you compare it with a car journey to the same destination.
Join Date: Jul 2007
Location: 41,000'
Posts: 346
Likes: 0
Received 0 Likes
on
0 Posts
In fact, right now I'm feeling so pi**ed off I'll probably call the OFT in the UK tomorrow....
You'll be pleased to hear Hussar that Jet2's staff travel is so crap and unfair (we have to pay higher costs, baggage and credit dard fees too now) that Im booked up with BA .................. says it all!!
Pilot of the Airwaves
Join Date: Jan 2004
Location: Close to the Med
Age: 74
Posts: 812
Likes: 0
Received 0 Likes
on
0 Posts
Booked an AGP-BLK return for mid July using their flexible on dates/cheap fare finder, earlier this week.
Return fare 79.98...........charges and taxes 90.86....Total 170.84.
....and that's hand baggage only.
Return fare 79.98...........charges and taxes 90.86....Total 170.84.
....and that's hand baggage only.
Join Date: Aug 2007
Location: york
Posts: 54
Likes: 0
Received 0 Likes
on
0 Posts
Just looked at booking a ticket MAN-NCE which was stated on Page 1 at £29.99
Well, the government also says that you have to pay taxes when you buy an airticket, so why does Jet2 pretend you don't ?
Under the "Running Total" (a total that is continually changing to account for added items - Websters New Millenium Dictionary) it clearly states:
"Excludes variable payment card fee and fuel supplement which will be added later in the booking process"
Page 4 invites you to select your seat - which varies between £3.99 and £12.50.....Humm...Haven't I just booked my seat on Page 1 for £ 29.99 or £ 57.49 depending on your interpretation of the actual cost of the ticket....
You dont have to select your exact seats just press continue to check in as normal without s specific locaed seat.
Pure price comparison for the same dates in February 09:
LBA-ALC-LBA Jet2 £104.36 (fare, tax, crdit card charge, 1 hold bag)
DSA-ALC-DSA Ryanair £147.56 (fare, tax, credit card charge, 1 hold bag)
MAN-ALC-MAN Monarch £128.14 )fare, tax, credit card charge, 1 hold bag)
At the end of the day i would fly with Jet2, it is cheaper and LBA is more convenient for me, I am not a first timer for Jet2's website but from someone who has studied ecommerce and transactional websites for the last 3 years, they are ALL perfectly legal so calling the OFT will have no effect as they are perfectly suitable as despite what people say you ARE told the running total at various stages of the booking and you are given a full price breakdown before you input any of your card details. From someone with a professional qualification in ecommerce Jet2's website is far easier to use then Monarchs website, and is better composed and have a extremely effective use of multimedia.
I have no idea why someone would pay shed loads more to fly with BA/AF just because they had to click a few more tabs, buttons and option buttons is beyond me, and at the end of the day im sure your 'mouse will have just a bigger pounding' at the BA website.
At the end of the day why are people ranting on and on and on about Jet2's prices, you dont HAVE to book with Jet2, you CAN use a different airline so why bother WHINING??? As I have said before complain all you like about having to pay these "ridiculous" prices but 10 years ago... BLK, LBA, MME, MAN ... whatever airport you would not have been able to fly to the wealth of destinations that you can for affordable prices FROM YOUR LOCAL AIRPORT! Before you all jump down my throat £104 for a return flight to Spain is a god dam good fare!
Booked an AGP-BLK return for mid July using their flexible on dates/cheap fare finder, earlier this week.
Return fare 79.98...........charges and taxes 90.86....Total 170.84.
....and that's hand baggage only.
Return fare 79.98...........charges and taxes 90.86....Total 170.84.
....and that's hand baggage only.
- Jet2 have a monoploy at BLK so can charge what they like
- £141 for a return flight to Spain in peak summer time to obviously your preferred LOCAL airport ... complain all you like!!!
Pilot of the Airwaves
Join Date: Jan 2004
Location: Close to the Med
Age: 74
Posts: 812
Likes: 0
Received 0 Likes
on
0 Posts
You keep missing the point A320fan. 
It is the lack of transparency with the total to be paid that people are complaining about.
With Jet2, there is the fuel surcharge, which should be part of the fare and visible on the first or second page. It should not be added later in the booking process. Yes, it maybe legal and you brag about your qualifications, as if we wanted to know.
Perhaps Jet2 should spend some brass and have the website reconstructed, although then people may not be misled into choosing unnecessary chargeable add-ons, by the sequence in which they are presented.
After all, not every body has had the education that you boast of.
It is the lack of transparency with the total to be paid that people are complaining about.
With Jet2, there is the fuel surcharge, which should be part of the fare and visible on the first or second page. It should not be added later in the booking process. Yes, it maybe legal and you brag about your qualifications, as if we wanted to know.
Perhaps Jet2 should spend some brass and have the website reconstructed, although then people may not be misled into choosing unnecessary chargeable add-ons, by the sequence in which they are presented.
After all, not every body has had the education that you boast of.
Join Date: Aug 1999
Location: Hyeres, France
Posts: 1
Likes: 0
Received 0 Likes
on
0 Posts
A320...
Do you work for these tricksters, perhaps ? And why the praise that Jet2's website is better than Monarch ? I've never even tried Monarch's website, but if it really is more misleading, then to me that's just like saying Jet2's sh*t doesn't semll quite as badly as Monarch's....
And as for your study of website design and functionality, well done. It's perhaps people like yourself who design / prepare the sites knowing what can and cannot be done from a legal perspective....Perhaps a little bit like lawyers who make a fortune through their ability to have cases against obvious criminals dismissed on technical grounds....Nothing personal meant there, just giving my own cynical view of your defense of the legality of Jet2's website and their marketing style....
However....Quite simply, when I go shopping ( even in the UK at somewhere like Tesco or a clothes shop like M&S ) in almost every case the price displayed is the price I will be charged.
Either when choosing the products I have selected to buy, or when I get to the paydesk, I don't need to have someone from the retailer keep informing me what the price has now increased to because the original price displayed didn't include the VAT, the cost of a plastic bag to take the goods home in, etc..... In other words, either while I'm buying or at the paydesk, they don't start adding the VAT...They don't say that the price displayed was actually decided three weeks / months ago and since then the cost of rent / utilities / property taxes / etc have increased and the price today is actually 25% higher than displayed in store when I selected it....They don't start adding a ' purchasing fee ' for selecting the goods / size I want rather than randomly giving me ones that are available....They don't charge me for using one of their shopping trolleys....And they don't charge me another 20% of the original price if I choose to pay by Credit Card...
Please give me one single example ( other than supposed low-fare airlines, of course ) when you, personally, have had to pay almost 3 times more than the originally stated price when completing a purchase.....
In this case, you are asked to select a flight ( click on it as you say ) and the price of the flight quite clearly states ( alongside where you have to click ) £29.99....Not " From £ 29.99 " but £ 29.99...No ifs, no buts, no froms....You must know it would actually be illegal for these people to sell me an airticket without the appropriate taxes, as with any other VAT rated, duty rated, alcohol or cigarette tax rated - there you go, are cigarettes priced at £ 1.00 per packet when you see them displayed behind the counter but you have the pay £ 5 to complete the transaction because WH Smith are being used as unofficial tax collectors by the UK govenment ?
And no....I'm not whining ( as you put it ) about the fJet2 fare. It's about the same price as I have now paid with BA ( by the way, on the BA and AF websites, the first and last price you see is the price you'll pay for the flight selected ) and which is still considerably less than the same flights used to cost me almost 20 years ago....
In this case and too many other cases with airlines ( Brussels Airlines are just as bad if you try their website ) it's about the deceit and lies, and just because people are now able to fly to new destinations from their local airports, or major hubs for that matter, does that make it OK ?
As you say, I don't HAVE to book with Jet2...Never have before, didn't do this time, and probably never will in the future....
Now - anybody help with a number / contact at the OFT, please ?
Do you work for these tricksters, perhaps ? And why the praise that Jet2's website is better than Monarch ? I've never even tried Monarch's website, but if it really is more misleading, then to me that's just like saying Jet2's sh*t doesn't semll quite as badly as Monarch's....
And as for your study of website design and functionality, well done. It's perhaps people like yourself who design / prepare the sites knowing what can and cannot be done from a legal perspective....Perhaps a little bit like lawyers who make a fortune through their ability to have cases against obvious criminals dismissed on technical grounds....Nothing personal meant there, just giving my own cynical view of your defense of the legality of Jet2's website and their marketing style....
However....Quite simply, when I go shopping ( even in the UK at somewhere like Tesco or a clothes shop like M&S ) in almost every case the price displayed is the price I will be charged.
Either when choosing the products I have selected to buy, or when I get to the paydesk, I don't need to have someone from the retailer keep informing me what the price has now increased to because the original price displayed didn't include the VAT, the cost of a plastic bag to take the goods home in, etc..... In other words, either while I'm buying or at the paydesk, they don't start adding the VAT...They don't say that the price displayed was actually decided three weeks / months ago and since then the cost of rent / utilities / property taxes / etc have increased and the price today is actually 25% higher than displayed in store when I selected it....They don't start adding a ' purchasing fee ' for selecting the goods / size I want rather than randomly giving me ones that are available....They don't charge me for using one of their shopping trolleys....And they don't charge me another 20% of the original price if I choose to pay by Credit Card...
Please give me one single example ( other than supposed low-fare airlines, of course ) when you, personally, have had to pay almost 3 times more than the originally stated price when completing a purchase.....
In this case, you are asked to select a flight ( click on it as you say ) and the price of the flight quite clearly states ( alongside where you have to click ) £29.99....Not " From £ 29.99 " but £ 29.99...No ifs, no buts, no froms....You must know it would actually be illegal for these people to sell me an airticket without the appropriate taxes, as with any other VAT rated, duty rated, alcohol or cigarette tax rated - there you go, are cigarettes priced at £ 1.00 per packet when you see them displayed behind the counter but you have the pay £ 5 to complete the transaction because WH Smith are being used as unofficial tax collectors by the UK govenment ?
And no....I'm not whining ( as you put it ) about the fJet2 fare. It's about the same price as I have now paid with BA ( by the way, on the BA and AF websites, the first and last price you see is the price you'll pay for the flight selected ) and which is still considerably less than the same flights used to cost me almost 20 years ago....
In this case and too many other cases with airlines ( Brussels Airlines are just as bad if you try their website ) it's about the deceit and lies, and just because people are now able to fly to new destinations from their local airports, or major hubs for that matter, does that make it OK ?
As you say, I don't HAVE to book with Jet2...Never have before, didn't do this time, and probably never will in the future....
Now - anybody help with a number / contact at the OFT, please ?
Join Date: Jan 2004
Location: 1/2 a mile to the right of 14 top end of Yeadon
Posts: 123
Likes: 0
Received 0 Likes
on
0 Posts
Whats the problem with the Jet2 website?
If you want the cheapest flight to your destination,you book 6 months early.You know how the LoCos operate,as the plane fills up your flight costs more.You know you will be paying the flight taxes so does it matter if its not on the first page.If its your first time booking a flight then I can understand the shock when you see the final cost of your flight.The second time you book a flight you will have a rough idea of the extras that will be added to your flight whether it be Jet2 ,Easyjet or Ryanair.
Is Jet2 website misleading.I don't think so.You see the extra cost of adding additional items ie extra leg room,insurance,a prebook meal etc.
There are lots of options but they are not all compulsary to purchase.
You buys what you want.
I book 5-6 flights a year with Jet2 and have done since the day they first started their services from Leeds/Bradford.The website is more transparent know than when they first started.I fly next week to Amsterdam the return fare £9.98.As I progressed through the booking
procedure I saw the cost of the flight increasing as the taxes were added on plus the credit charge at the end,final cost £58.
Nothing was hidden I knew the cost of the flight before hitting the confirm button. Hussar 54 if you are prepared to pay more for your flight rather than use Jet2 because of the misconception that you have been lied to more fool you.
ILS32
If you want the cheapest flight to your destination,you book 6 months early.You know how the LoCos operate,as the plane fills up your flight costs more.You know you will be paying the flight taxes so does it matter if its not on the first page.If its your first time booking a flight then I can understand the shock when you see the final cost of your flight.The second time you book a flight you will have a rough idea of the extras that will be added to your flight whether it be Jet2 ,Easyjet or Ryanair.
Is Jet2 website misleading.I don't think so.You see the extra cost of adding additional items ie extra leg room,insurance,a prebook meal etc.
There are lots of options but they are not all compulsary to purchase.
You buys what you want.
I book 5-6 flights a year with Jet2 and have done since the day they first started their services from Leeds/Bradford.The website is more transparent know than when they first started.I fly next week to Amsterdam the return fare £9.98.As I progressed through the booking
procedure I saw the cost of the flight increasing as the taxes were added on plus the credit charge at the end,final cost £58.
Nothing was hidden I knew the cost of the flight before hitting the confirm button. Hussar 54 if you are prepared to pay more for your flight rather than use Jet2 because of the misconception that you have been lied to more fool you.
ILS32
Join Date: Aug 1999
Location: Hyeres, France
Posts: 1
Likes: 0
Received 0 Likes
on
0 Posts
With the comments from Jet2 lovers above, this is becoming personal...
Maybe it's my English....I try to use big words, fancy words, latest buzz words, business terms, etc, but as English is not my first languauge perhaps I try a bit too hard....So simple English...
I have just looked at the Jet2 site again....
The price is not the issue - even the ' all-in ' price on most days is less than I used to pay 20 years ago, so no whining about that...And having actually been in the aviation industry for almost 30 years as pilot, then manager and now part-owner, I think I understand enough about booking early for cheap fares, etc, etc, etc, etc....And also about ' wow, come look at this price ' advertising tactics, etc, etc, etc, etc....And ' f*ck me look at the price of this and what are we going to do now ' sessions to drum up yet another idea to increase revenue....
So...
Can I or can I not travel on Jet2 from Manchester to Nice for the prices stated next to the the tick box on Jet2's web site as follows -
June 26 - £ 59.99
June 27 - £ 89.99
June 28 - £ 24.99
Irrespective of whether I have checked-in baggage, pre-book a seat, order a gin and tonic, etc, etc....
NO I CANNOT !!!!
The minimum prices, no baggage, no insurance, no pre-booked seat, etc, are
June 26 - the minimum price is £ 92.76 plus £5.99 booking fee
June 27 - the minimum price is £122.76 plus £ 5.99 booking fee
June 28 - the minimum price is £ 57.76 plus £ 5.99 booking fee.
As the price to be paid now includes a cannot be avoided, 100% obligatory, positively / definitely / has to be paid / fixed price tax, then why is this not included in the opening price.....And an unavoidable fuel surcharge that I cannot deselect from the additional costs so why is this not included in the opening price.... And a booking fee which I have to pay because Jet2 don't actually have sales offices in France ( do they have them in the UK ? ) that I can wander into and pay in cash, so why is this not included in the opening price ....
So....I'll ask again.....
Can I or can I not travel on Jet2 from Manchester to Nice for the prices which they have stated next to the the tick box on their website as follows -
June 26 - £ 59.99
June 27 - £ 89.99
June 28 - £ 24.99
I think you'll agree that the answer is no....
Isn't there something in UK or European law about false, misrepresentative and/or irresponsible advertising ?
Jesus C, at our operation we actually spend almost as much money on meeting regulatory requirements than we spend on fuel, so where are the regulators now ?
These people should be prosecuted for stating / offering unobtainable fares that cannot be purchased - fact !
So, who do I complain to,....
Maybe it's my English....I try to use big words, fancy words, latest buzz words, business terms, etc, but as English is not my first languauge perhaps I try a bit too hard....So simple English...
I have just looked at the Jet2 site again....
The price is not the issue - even the ' all-in ' price on most days is less than I used to pay 20 years ago, so no whining about that...And having actually been in the aviation industry for almost 30 years as pilot, then manager and now part-owner, I think I understand enough about booking early for cheap fares, etc, etc, etc, etc....And also about ' wow, come look at this price ' advertising tactics, etc, etc, etc, etc....And ' f*ck me look at the price of this and what are we going to do now ' sessions to drum up yet another idea to increase revenue....
So...
Can I or can I not travel on Jet2 from Manchester to Nice for the prices stated next to the the tick box on Jet2's web site as follows -
June 26 - £ 59.99
June 27 - £ 89.99
June 28 - £ 24.99
Irrespective of whether I have checked-in baggage, pre-book a seat, order a gin and tonic, etc, etc....
NO I CANNOT !!!!
The minimum prices, no baggage, no insurance, no pre-booked seat, etc, are
June 26 - the minimum price is £ 92.76 plus £5.99 booking fee
June 27 - the minimum price is £122.76 plus £ 5.99 booking fee
June 28 - the minimum price is £ 57.76 plus £ 5.99 booking fee.
As the price to be paid now includes a cannot be avoided, 100% obligatory, positively / definitely / has to be paid / fixed price tax, then why is this not included in the opening price.....And an unavoidable fuel surcharge that I cannot deselect from the additional costs so why is this not included in the opening price.... And a booking fee which I have to pay because Jet2 don't actually have sales offices in France ( do they have them in the UK ? ) that I can wander into and pay in cash, so why is this not included in the opening price ....
So....I'll ask again.....
Can I or can I not travel on Jet2 from Manchester to Nice for the prices which they have stated next to the the tick box on their website as follows -
June 26 - £ 59.99
June 27 - £ 89.99
June 28 - £ 24.99
I think you'll agree that the answer is no....
Isn't there something in UK or European law about false, misrepresentative and/or irresponsible advertising ?
Jesus C, at our operation we actually spend almost as much money on meeting regulatory requirements than we spend on fuel, so where are the regulators now ?
These people should be prosecuted for stating / offering unobtainable fares that cannot be purchased - fact !
So, who do I complain to,....
Join Date: Nov 2001
Location: UK/ Spain
Age: 51
Posts: 29
Likes: 0
Received 0 Likes
on
0 Posts
Husser 54
Try looking at other websites for airlines - nearly all the same. I have just booked for a freind a special offer it stated 29.99 . When I did the low fares search I found the fare was 0.99 and when I finished 29.99. With no hold luggage or seat reservation.
On the front page it states FM = from
Other companies that advertise like airlines are Car hire companies- have you ever seen CAR HIRE FROM 10GBP a day. Oh but what a pitty not on the days I want them. Try hotels , theres lots more. As you are in the industry you should know this .
BA credit card fee 3.50GBP
Before you lay into one company look around. You are not reading everthing on the screen and are probably one of those that clicks the conditions box before even reading them .
On the front page it states FM = from
Other companies that advertise like airlines are Car hire companies- have you ever seen CAR HIRE FROM 10GBP a day. Oh but what a pitty not on the days I want them. Try hotels , theres lots more. As you are in the industry you should know this .
BA credit card fee 3.50GBP
Before you lay into one company look around. You are not reading everthing on the screen and are probably one of those that clicks the conditions box before even reading them .
Join Date: Sep 2001
Location: Home
Posts: 1,948
Likes: 0
Received 0 Likes
on
0 Posts
trebor
You are absolutely correct with your example. The £29.99 fare quoted in the low fare offers does include taxes. However, THIS IS NOT THE PRICE YOU WILL PAY. Further into the booking process you will find a non-optional FUEL SURCHARGE will be added.
Join Date: Jul 2007
Location: Manchester
Posts: 32
Likes: 0
Received 0 Likes
on
0 Posts
i think there is some confusion as to what hussar54 is actually annoyed about.
It is not that an airline states that prices start from £xxx and these fares cannot be found for a selected day...it is that for the flight/day i have selected, the price quoted (whether it be 99p or £199) is not achievable as taxes/fees are still to be added.
I'm sure the cheapest seats, quoted on the 'front page' so to speak, are available if you look hard enough, but when you give in and select a more expensive flight, what you are then quoted should be the achievable price (albeit without hold baggage/priority boarding etc).
and regardless of whether it is fuel surcharge, airport fees or taxes, they are all non optional, as hussar said, and should be in the first quoted price
It is not that an airline states that prices start from £xxx and these fares cannot be found for a selected day...it is that for the flight/day i have selected, the price quoted (whether it be 99p or £199) is not achievable as taxes/fees are still to be added.
I'm sure the cheapest seats, quoted on the 'front page' so to speak, are available if you look hard enough, but when you give in and select a more expensive flight, what you are then quoted should be the achievable price (albeit without hold baggage/priority boarding etc).
and regardless of whether it is fuel surcharge, airport fees or taxes, they are all non optional, as hussar said, and should be in the first quoted price
Join Date: Jun 2000
Location: Fratton End
Posts: 438
Likes: 0
Received 0 Likes
on
0 Posts
Chillie Con Carne...fine me old mucker...Italy is keeping me full of busy.
Do we care Hussar 54, as Fimbles states....its all about choice.
I've booked Pikeyair for a weekend away in Sardinia last night for £48.00 return including all taxes/bag/check-in etc in 3 weeks time. Sleazyjet would have cost me £210 quid for the same dates/times/arrival airport. My choice equals the money saved going on more Peronni's and fast women. I think we're all wise enough to know that the 99p Offers are a sprat to catch a mackerel.
I mean £48 can't even buy you a good night out in Southend anymore let alone a taxi home after a few bevvies? A bleedin parkin ticket is even £60 now...and don't get me started on the price of eggs.
So Horses for courses me old, it be a pretty boring world otherwise. Sweet or Savoury anyone ?
Do we care Hussar 54, as Fimbles states....its all about choice.
I've booked Pikeyair for a weekend away in Sardinia last night for £48.00 return including all taxes/bag/check-in etc in 3 weeks time. Sleazyjet would have cost me £210 quid for the same dates/times/arrival airport. My choice equals the money saved going on more Peronni's and fast women. I think we're all wise enough to know that the 99p Offers are a sprat to catch a mackerel.
I mean £48 can't even buy you a good night out in Southend anymore let alone a taxi home after a few bevvies? A bleedin parkin ticket is even £60 now...and don't get me started on the price of eggs.
So Horses for courses me old, it be a pretty boring world otherwise. Sweet or Savoury anyone ?
Join Date: Oct 2007
Location: Cleveland
Age: 49
Posts: 58
Likes: 0
Received 0 Likes
on
0 Posts
Website fares
I agree about airlien websites charging more for the flights, than on their main page.
This week I booked flights with Ryanair from DTVA to Dublin.
When you open up the website is says 2 million FREE seats.
When I went through the booking process (for 2 pax), with selecting online check in, hand luggage only, no priority boarding, and no insurance, and paying with a friends Visa Electron card the fare really did jump up.
Instead of being FREE, I ended up paying £0.04 (yes, 4 pence). TOTAL COST.
I was horrified at this increase
This week I booked flights with Ryanair from DTVA to Dublin.
When you open up the website is says 2 million FREE seats.
When I went through the booking process (for 2 pax), with selecting online check in, hand luggage only, no priority boarding, and no insurance, and paying with a friends Visa Electron card the fare really did jump up.
Instead of being FREE, I ended up paying £0.04 (yes, 4 pence). TOTAL COST.
I was horrified at this increase
Join Date: Aug 2007
Location: york
Posts: 54
Likes: 0
Received 0 Likes
on
0 Posts
Jeasus Christ!!!
The Jet2 homepage states: Amsterdam from £9.99 including taxes and charges*
* Payment card fees and fuel supplement may apply. Also individual bag charges (if you are travelling with checked/hold baggage)
SO IT CLEARLY STATES THAT A FUEL SUPPLEMENT & CREDIT CARD CHARGES MAY APPLY!!
Choose Leeds Bradford > Amsterdam on Tue 23rd September 2008. Select the 06.55 flight, £0.99 fare right? £9 taxes? = £9.99 fare advertised on the home page. CLEARLY stated by Jet2 that this fare does not include credit card fee and fuel supplement. Jet2 have no obligation what so ever to include the credit card fee and fuel supplement as it is IMPOSSIBLE to include this!!!! They are varying costs depending upon the situation so if they included these costs on the home page is would be a major issue as THAT would be false advertising.
Oooh lets advertise the fare starting at £15.92 yet it will actually cost £15.92 if you pay with a debit card or £20.92 if you pay with a credit card, or lets say the total cost is £20 including a £3 fuel supplement, when actually the fuel supplement VARIES! THEY CANNOT DO THAT!!! They DONT do that!!!
How many times!!! Jet2 have, and are currently not doing ANYTHING WRONG!!!
Believe me, as someone who has just spent 3 years studying transactional websites, Jet2 are perfectly within their rights. It's just people that are either not educated in reading the terms and conditions and have a chip on their shoulder about the said company that are complaining!
CAN WE MOVE ON NOW? LETS TALK ABOUT THOSE THINGS, ERRR WHAT THEY CALLED?, THEY HAVE WINGS AND ENGINES ......?
Mod edited to keep the screaming to a minimum.
The Jet2 homepage states: Amsterdam from £9.99 including taxes and charges*
* Payment card fees and fuel supplement may apply. Also individual bag charges (if you are travelling with checked/hold baggage)
SO IT CLEARLY STATES THAT A FUEL SUPPLEMENT & CREDIT CARD CHARGES MAY APPLY!!
Choose Leeds Bradford > Amsterdam on Tue 23rd September 2008. Select the 06.55 flight, £0.99 fare right? £9 taxes? = £9.99 fare advertised on the home page. CLEARLY stated by Jet2 that this fare does not include credit card fee and fuel supplement. Jet2 have no obligation what so ever to include the credit card fee and fuel supplement as it is IMPOSSIBLE to include this!!!! They are varying costs depending upon the situation so if they included these costs on the home page is would be a major issue as THAT would be false advertising.
Oooh lets advertise the fare starting at £15.92 yet it will actually cost £15.92 if you pay with a debit card or £20.92 if you pay with a credit card, or lets say the total cost is £20 including a £3 fuel supplement, when actually the fuel supplement VARIES! THEY CANNOT DO THAT!!! They DONT do that!!!
How many times!!! Jet2 have, and are currently not doing ANYTHING WRONG!!!
Believe me, as someone who has just spent 3 years studying transactional websites, Jet2 are perfectly within their rights. It's just people that are either not educated in reading the terms and conditions and have a chip on their shoulder about the said company that are complaining!
CAN WE MOVE ON NOW? LETS TALK ABOUT THOSE THINGS, ERRR WHAT THEY CALLED?, THEY HAVE WINGS AND ENGINES ......?
Mod edited to keep the screaming to a minimum.