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Would Jet2 consider LPL in the future? I appreciate that going head to head with the likes of EZY and RYR is a non-runner, however there is plenty of pent-up demand for the likes of Jet2 holidays, as the charter market at LPL is almost non-existent since Direct Holidays were taken over. It would be unlikely that there would any significant impact upon its MAN operations. Additionally there could be Niche areas, mainly to Greece and Egypt which are not currently served at all, but which have a high pent-up demand from LPL which could also be successful for a carrier such as Jet2.
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al446.
Erm, I'm not sure what you mean. Having a base in Blackpool is neither here or there to the argument as it would have no impact on BLK if Jet2 had a base or just flights from LPL. BLK could still grow with JET2 as there is no local competition. The manchester base may be relevant however, and that is why I was asking. If Jet2 undertook those opportunities from LPL however, I still dont believe that it would have an adverse impact on Jet2 from MAN. Jet2 have a lot of competition from MAN on the holiday front, which they would not do from LPL. There may not even be any need for a base, as 'W' patterns could be a possibility, albeit not a cost-effective one, if they concentrated on the Jet2 Holidays aspect. It could however lead to new opportunities (and profits) for Jet2 who could be under pressure at airports like LBA. Although as I said previously, It would not be a good idea to go head to head with the other locos at LPL.
Erm, I'm not sure what you mean. Having a base in Blackpool is neither here or there to the argument as it would have no impact on BLK if Jet2 had a base or just flights from LPL. BLK could still grow with JET2 as there is no local competition. The manchester base may be relevant however, and that is why I was asking. If Jet2 undertook those opportunities from LPL however, I still dont believe that it would have an adverse impact on Jet2 from MAN. Jet2 have a lot of competition from MAN on the holiday front, which they would not do from LPL. There may not even be any need for a base, as 'W' patterns could be a possibility, albeit not a cost-effective one, if they concentrated on the Jet2 Holidays aspect. It could however lead to new opportunities (and profits) for Jet2 who could be under pressure at airports like LBA. Although as I said previously, It would not be a good idea to go head to head with the other locos at LPL.
Hi Jet2impress - thanks for the speedy reply. The flight was not full, and the very pleasant cc re-united the familly, also helped by co-operative pax. [What would have happened if pax were not so obliging is another thread] However IMHO these seat changes should have been done by check-in staff rather than cc who have better things to do rather than try and re-arrange pax prior to take-off. I am of the opinion that the check-in staff are not allowed any flexibility so as to avoid setting any precedent - and to be fair I can understand this point of view.
However, call me cynical, but unless you have paid to sit together, when you check in on-line, the Jet2 system automatically splits pax into different seat rows [from my albeit limited experience talking to pax at ALC] so as to 'force' pax to pay the extra to sit together. All well and good, as the Jet2 booking page makes clear that you cannot guarantee to be seated together without paying the extra for a 'reserved seat'.
However, I revert to my initial question - why does Jet2 forcibly seperate children from parents, thus breaking its own rules regarding unaccompanied minors?
However, call me cynical, but unless you have paid to sit together, when you check in on-line, the Jet2 system automatically splits pax into different seat rows [from my albeit limited experience talking to pax at ALC] so as to 'force' pax to pay the extra to sit together. All well and good, as the Jet2 booking page makes clear that you cannot guarantee to be seated together without paying the extra for a 'reserved seat'.
However, I revert to my initial question - why does Jet2 forcibly seperate children from parents, thus breaking its own rules regarding unaccompanied minors?
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The online check in system doesn't deliberatly allocate seats seperately, it purely fills the aircraft up from the back section (not rows 25/26 on a 733 or 41/42 on a 757 due to these being classes as exit rows) So say all of row 40 was full, all of row 39 was free then they system would allcoate 39ABCDEF to a group of six, however say there were a group of five travelling it would allocate 39ABCDE then the next two would be allocated 39F & 38A. However say the following two rows had already been pre-booked then the system would just move onto the next free seats, thus meaning people can get split up.
There is no trickery behind it, its not a money grabbing exercise as once you have checked in online you cannot pay to move your seats, and we do not charge at the airport to re-seat passengers. There is really no other way of doing it, it really is no diffrent to how we allocate seats at check in, but obviously we use common sense to balance the aircraft and to put children with parents. Most likely the reason why this happened for you, if you book a child as an adult on the booking engine it will not pick up that the child is infact a child. If the child is booked as a child (allocated M-Male, F-Female & C-Child) then the entire group would be allocated seats together as the system recongises this. The vast majority of people do not book children as 'C' they simply put in say 2 adults instead of 1M/F & 1C. This makes it difficult to then allocate seats as from the computers point of view (and check in staff's point of view) this 'adult' is able to be sat away from their parent/sat on an exit row etc) This complicates things when they turn up to check in demanding to be sat together and that Jet2 has deliberatly sepetated a 3 year old child from its mother and going on with the usual ... "you are the worst airline in the world" etc ... But hey its a no win situation for Jet2 or any airline, its a million times easier to apologise and do your best to reseat the passengers instead of explaining that the error was in their hands.
Whats all this about check in staff not letting seats be changed?! You are correct that it is Jet2.com policy to not seat children seperate from adults, and the upmost is done by check in staff to avoid this, and should this occur we will make seat changes to peole who have already checked in and on boarding the aircraft they will be given new boarding passes. People may be unaware of the practices used at check in, but basically we go through flights before hand, any large groups, parents with infants/children and wheelchairs are allcated seats together, followed by groups under the same booking reference and lastly followed by single travelling passengers. So basically on a busy flight the seats are pre allocated to everyone before they turn up to check in as this means that people are guaranteed to be sat together (As far as it is possible) - there are always some cases where is it not possible.
At the end of the day there is always someone complaining at check in that they are not sat together - simple answer to this - pay the measley £3.99 fee to guarantee you are sat together or come to check in as early as possible and we can un-allocate seats and then re-allocate them to accomoate your request.
There is no trickery behind it, its not a money grabbing exercise as once you have checked in online you cannot pay to move your seats, and we do not charge at the airport to re-seat passengers. There is really no other way of doing it, it really is no diffrent to how we allocate seats at check in, but obviously we use common sense to balance the aircraft and to put children with parents. Most likely the reason why this happened for you, if you book a child as an adult on the booking engine it will not pick up that the child is infact a child. If the child is booked as a child (allocated M-Male, F-Female & C-Child) then the entire group would be allocated seats together as the system recongises this. The vast majority of people do not book children as 'C' they simply put in say 2 adults instead of 1M/F & 1C. This makes it difficult to then allocate seats as from the computers point of view (and check in staff's point of view) this 'adult' is able to be sat away from their parent/sat on an exit row etc) This complicates things when they turn up to check in demanding to be sat together and that Jet2 has deliberatly sepetated a 3 year old child from its mother and going on with the usual ... "you are the worst airline in the world" etc ... But hey its a no win situation for Jet2 or any airline, its a million times easier to apologise and do your best to reseat the passengers instead of explaining that the error was in their hands.
Whats all this about check in staff not letting seats be changed?! You are correct that it is Jet2.com policy to not seat children seperate from adults, and the upmost is done by check in staff to avoid this, and should this occur we will make seat changes to peole who have already checked in and on boarding the aircraft they will be given new boarding passes. People may be unaware of the practices used at check in, but basically we go through flights before hand, any large groups, parents with infants/children and wheelchairs are allcated seats together, followed by groups under the same booking reference and lastly followed by single travelling passengers. So basically on a busy flight the seats are pre allocated to everyone before they turn up to check in as this means that people are guaranteed to be sat together (As far as it is possible) - there are always some cases where is it not possible.
At the end of the day there is always someone complaining at check in that they are not sat together - simple answer to this - pay the measley £3.99 fee to guarantee you are sat together or come to check in as early as possible and we can un-allocate seats and then re-allocate them to accomoate your request.
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Would Jet2 consider LPL in the future? I appreciate that going head to head with the likes of EZY and RYR is a non-runner, however there is plenty of pent-up demand for the likes of Jet2 holidays, as the charter market at LPL is almost non-existent since Direct Holidays were taken over. It would be unlikely that there would any significant impact upon its MAN operations. Additionally there could be Niche areas, mainly to Greece and Egypt which are not currently served at all, but which have a high pent-up demand from LPL which could also be successful for a carrier such as Jet2.
Seconded.
Thanks righthandrule - a very comprehensive reply, and I apologise for wearing my Mr Cynical hat. I certainly did not wish to imply that Jet2 was the worst airline in the world - it is far from that.
The only minor point with which I would take issue, is that the check-in staff at ALC did offer to re-allocate seats, but only if my daughter was prepared to pay to do so, despite having checked in online, whereas your post clearly states that this is not Jet2 policy. However, at the end of the day everyone was seated together, and I for one am now up to speed as to the seat allocation process.
The only minor point with which I would take issue, is that the check-in staff at ALC did offer to re-allocate seats, but only if my daughter was prepared to pay to do so, despite having checked in online, whereas your post clearly states that this is not Jet2 policy. However, at the end of the day everyone was seated together, and I for one am now up to speed as to the seat allocation process.
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Unaccompanied minors!
Unaccompanied minor, means a passenger under the age of 16 travelling on their own! "nobody else with them", not just sat on their own, seperated on the aircraft!
although crew wise, i would never let a young child be seated on their own for the flight, nor would checkin! maybe if 2x adults and 2 children were travelling 1x adult maybe seperated from the rest but usually not too far away! the online system cant differenciate between children and adults, it just fills the seats! ive never seen as yet! anybody onboard split up by lots of rows! just maybe a few seats or the row in front!
your better of checking in as soon as you can! U can Normally do this up to 28 days b4 u travel! and at a time you wont see others checking in online, as there will be more choice of seats, as alot of people checkin just b4 they travel.
Plenty of times ive flown with charter airlines and been split up from my partner or friends! And thats the check in staff that can see what seats are available! sometimes im sure they do it just to annoy pax!
The crew will always try to help onboard! passengers ask all the time! and if i have spare seats i will! but if full! i only make sure parents are not seperated from young children!
GDF as always!
although crew wise, i would never let a young child be seated on their own for the flight, nor would checkin! maybe if 2x adults and 2 children were travelling 1x adult maybe seperated from the rest but usually not too far away! the online system cant differenciate between children and adults, it just fills the seats! ive never seen as yet! anybody onboard split up by lots of rows! just maybe a few seats or the row in front!
your better of checking in as soon as you can! U can Normally do this up to 28 days b4 u travel! and at a time you wont see others checking in online, as there will be more choice of seats, as alot of people checkin just b4 they travel.
Plenty of times ive flown with charter airlines and been split up from my partner or friends! And thats the check in staff that can see what seats are available! sometimes im sure they do it just to annoy pax!
The crew will always try to help onboard! passengers ask all the time! and if i have spare seats i will! but if full! i only make sure parents are not seperated from young children!
GDF as always!
Last edited by Jet2krazey; 15th Aug 2009 at 18:51.
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Just a minor point, but I would argue that you are not better off checking in 28 days in advance. As soon as you have checked in you cannot amend your booking, so if for any reason you need to make a change, say due to last minute illness, you will lose your money and have to re-book from scratch. I know, I've done it!
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Jet2Krazey
do this up to 28 days b4 u travel! and at a time you wont see others checking in online, as there will be more choice of seats
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Originally Posted by BKS air Transport
I would argue that you are not better off checking in 28 days in advance.[...] As soon as you have checked in you cannot amend your booking, so if for any reason you need to make a change, say due to last minute illness,[...] you will lose your money and have to re-book from scratch. I know, I've done it!
But surely in the case of illness , or other valid reason, you would have taken out travel insurance to cover cancellation.
Also if you booked early the chances are that amending a booking within 28 days will be to costly to worth doing.
So so long as you are insured, best think is to cancel and claim of insurance, and no claims lost years after will not be as much as changing a flight at the last minute in many cases.
There is a change fee of £27-50 each way,(correct when is did it) plus any difference between the price you paid, and the current price.
So imagine what that could cost with group/family of 4.
8X27.50 (Both ways) + say 4 times difference at say £50 each way = £400, and that is considerable.
I used to think a little like you, until I got stung changing a name.
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Are you saying that if you opt to check-in online at the time of booking and don't pre-purchase a specific seat, that you can still select seats (for free) when you check-in online.
ive never seen as yet! anybody onboard split up by lots of rows! just maybe a few seats or the row in front!
Perhaps the Lo-co's are missing a trick - pay extra or you have to sit with your kids....
Also, why does the automated system fill up from the back - don't most pax want to sit at the front (or is that the point, you'll be in the back unless you pre-book a seat?) or is there another reason?
Also, why does the automated system fill up from the back - don't most pax want to sit at the front (or is that the point, you'll be in the back unless you pre-book a seat?) or is there another reason?
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Also, why does the automated system fill up from the back
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It's still a mad system that gives the worst seats to those that check-in online earliest. When Easyjet first introduced online check-in you got allocated boarding class C whereas you could get class A or B by checking-in at the airport. Not surprisingly they changed it after a while.
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It's all about weight & balance. You need to distribute the weight (i.e. the Self Loading Freight & bags!) evenly through the aircraft.
As stated, most people given a choice will choose to be near the front, so those who don't choose tend to end up towards the back to counterbalance those who choose to sit at the front.
Obviously bags (J2 load the rear holds first) have an impact & enable a larger % of passengers who want to sit towards the front to be accommodated.
The 733 isn't a bad piece of kit trim wise - the QCs are naturally a little more nose heavy - well 1 ton plus of cargo door would have an impact!!
As stated, most people given a choice will choose to be near the front, so those who don't choose tend to end up towards the back to counterbalance those who choose to sit at the front.
Obviously bags (J2 load the rear holds first) have an impact & enable a larger % of passengers who want to sit towards the front to be accommodated.
The 733 isn't a bad piece of kit trim wise - the QCs are naturally a little more nose heavy - well 1 ton plus of cargo door would have an impact!!
Gizajob
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Aiming to have the aircraft slightly tail-heavy also has a positive impact on fuel consumption, so J2 can pass on all those lovely savings to our fabulous customers
