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LIVERPOOL - 2

Old 13th Jun 2008, 12:35
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I would'nt think so, christ the strike only started at 06.00 this morning.

Last edited by Mouser; 13th Jun 2008 at 16:17.
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Old 14th Jul 2008, 14:57
  #202 (permalink)  
 
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Liverpool

Lets revive this thread - for starters...

What do you think of having to queue with PAX to go airside??

Last edited by lplFSpaxagent; 14th Jul 2008 at 16:46.
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Old 14th Jul 2008, 19:50
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just another stupid rule made by stupid people in positions above their intelligence who work in a going nowhere airport coz they don't want to get off their and promote in it. they are happy as long as easyjet and ryanair are here the rest.
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Old 14th Jul 2008, 20:04
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The so called "official" airport response was that it wasn't fair that staff were going to the front of the queue while the paying FastTrak passengers had to wait...

Can just about see where they are coming from, but having staff queueing for 10-15 minutes just to get through security seems ridiculous.

Either open up a seperate staff channel or scrap the rule because it just isn't working..
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Old 14th Jul 2008, 20:46
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Passengers getting priority ..... whatever next.

Sound customer service policy if you ask me.
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Old 14th Jul 2008, 20:55
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Its not the fact that passengers are getting priority that bothers me, but if they want to implement this new rule then a seperate staff channel has to be made...

Whats the story in other airports? Do staff have to queue in security?
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Old 15th Jul 2008, 09:04
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at other airports that i have been to where no staff channel exists, the staff just push their way to the front.

why not just barge your way to the front as well ?

passengers arent going to moan about it cos without the staff the flight goes nowhere....
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Old 15th Jul 2008, 11:00
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lfc84 - Want to bet. They, the passengers might not say anything to you but the stare is of the "who the hell do you think you are" variety and any prolonged eye contact will result in unpleasantness. This will of course last as long as it takes me to tear up the valued customer's boarding card. After all 2 pounds entitles you to the very best you can get and sod the guys (and girls) in uniform.
I have to say that the vast majority of security personnel at LPL that I come into contact with on an almost daily basis have always been courteous and friendly. The attitude was almost apologetic when the subject was brought up last week. Indeed we can bypass the queue up to the desk at which point we have to join the queue which will probably be 4 people at most.
I will draw the conclusion that one pax has muttered something and claimed compo for not staying at the front of his personal security queue and can only assume that airport management (not security) have overly knee jerked.
Please do not have a pop at the security staff as they are only dealing with the hand that LPL gave them regarding other staff, speedy security etc. If anyone wants to rant do it in the direction of Peel management.
As for other airfields, well that is another thread entirely.
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Old 15th Jul 2008, 11:17
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Indeed we can bypass the queue up to the desk at which point we have to join the queue which will probably be 4 people at most.
That was what I tried to suggest - not realising that you can bypass the queue already. Perhaps my reply was not worded very well.

I wasn't having a go at any of the staff involved. I think you shouldn't have to queue.

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Old 15th Jul 2008, 12:08
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Defintely with you on that one but I don't want to fly slowly or carry less fuel but that is the way it is at the moment (and probably will stay this way).
Thanks for the support.
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Old 15th Jul 2008, 12:46
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The whole point about the staff queeing at LPL security is that the former staff channel is now used for the airport fast track passengers who are paying extra for the privilege of by-passing the non-paying pax.

This has led to delays for crews, sometimes significant at busy times when you are trying to make a first wave departure on time.

It has been standard practice for crew to go to the front of this queue as we do after all have to be at the aircraft first. One of my CC was shouted at very rudely last week by the security person and told very loudly in front of our passengers to go to the back of the queue. After I passed this on to my Company, we are now cleared to go to the front to security card/ boarding card check then wait in turn for the scanner ( this can also cause delay with pax unfamiliar with procedures not realising about taking off shoes, coats, handbags, phones etc).

All of this would be avoided if the aiport wasn't trying to fleece extra money out of pax, or provided a proper staff channel. With the current rebuilding in the Security area, hopefully these problems may be resolved.
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Old 15th Jul 2008, 16:41
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Yeah thats a good point lurkio - the security staff have always been sympathetic and courteous - in fact they have to go through the same procedure as well.
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Old 15th Jul 2008, 22:57
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LPL will panic soon as it seems one of its biggest airlines are moving there slots over to MAN and their are about 40 of them (a day) to start next year.
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Old 16th Jul 2008, 09:05
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If you are refering to easyjet in the last post, I doubt it. There was a clause in the contract staing they are not allowed to 'move' their slots to MAN.
They can start 'new' routes from MAN, but not move the services.
Easy have applied for 43 new slots at MAN next year, with 4 based A319 and aircraft ops from other bases, so that could be where you got that from.
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Old 17th Jul 2008, 19:09
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Agreed, but over a period of time the number of destinations out of LPL for EZY is dropping.
They only say they have new routes as they have been taking old routes away so its never really expanding. ie. a busy early morning flight to CGN has now stopped and replaced with a JER....

Easyjet will favour MAN rather than LPL, easyjet only been in operation for a little time in T3 at Manchester with having 10 destinations already within a matter of months. compared to Liverpool's 19 desinations and how many years??

Easyjet out of Manchester are already pushing out big airlines such as American and BA ( which was just ther terminal being relocated to T1 which will be soon.) they will take up if not half of the checkings starting next year. EZY will become big soon at MAN.

so i hope liverpool airport do something in their power to gain more airlines quickly and to keep what they have got...

Last edited by GuessWho78; 17th Jul 2008 at 23:48.
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Old 17th Jul 2008, 19:45
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Easyjet at MAN

Easyjet have not pushed BA or AA out of Manchester, BA decided along time ago that they much prefer to be called London Airways and fly out of London only,in the future i can see LGW being the same as Manchester, Liverpool and all other Uk airports with BA only operating out of LHR.
BA now only operate London shuttles to MAN the JFK route that has always made money and still does is being axed end of October, this has nothing to do with easyjet, all that easyjet have done is taken over the GB airways/BA slots and same destinations as flown over recent years, Flybe have grown the most with BA's departure.
Re:-AA they are cuttting back for winter season only, this is a quieter period for transatlantic flights and the situation in America regards fuel increase seems to be hitting airlines that much harder.Nothing to do with easyjet unless they've applied for Manchester to Chicago via how many stops!!!!!!!!!!
easyjet will grow at manchester and will take passengers away from liverpool in the future just the same as ryanair are doing, ryanair have increased more routes from the winter, do you really expect easyjet to sit back and watch????????
Ryanair and easyjet will grow at Manchester, however manchester will loose some of its established airlines as a result, purely the fact theres not the demand for 2 or 3 airlines on the same routes flying daily to certain destinations.
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Old 17th Jul 2008, 20:16
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pushed out of their own terminal... there going to T1 not out the airport never said that. read between the brackets. but all agreed .
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Old 18th Jul 2008, 09:00
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Not pushed out by Easyjet
The plan is to change the use of the various terminals and T3 is to be the locost and T1 the scheduled airline terminal
I think BA bought the change on themslves in that they wanted T3 to themselves with the terminal branded in their own colours etc and then kept on cutting back and cutting back until there is nothing left except the shuttles

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Old 18th Jul 2008, 12:23
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is this the MAN thread?
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Old 18th Jul 2008, 13:54
  #220 (permalink)  
 
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How about getting back on topic about LIVERPOOL now?
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