STANSTED - 2
wowzz - I agree there might well be a case for saying MAG is liable, but MAG will be very careful in what they say publicly to avoid admitting any liability, pointing to the lack of any payment by a passenger to the airport (contract law 101 - no consideration generally means no contract). A passenger would have to go to significant effort and expense in the High Court before any kind of liability might be found. Alternatively there is the option of complaining to the CAA but this will probably not achieve a worthwhile result
MAG *should* in my view face some penalty for this but without politicians focussing on getting reelected, neither the Dept for Transport or CAA will want to get involved. Passenger just has to put up with it.
MAG *should* in my view face some penalty for this but without politicians focussing on getting reelected, neither the Dept for Transport or CAA will want to get involved. Passenger just has to put up with it.
Join Date: Jul 2006
Location: STANSTED & MANCHESTER
Posts: 1,893
Likes: 0
Received 0 Likes
on
0 Posts
Please we all work or have worked and some on here just dream of working in this industry therefore we should all know that these things happen and will always happen at some airport somewhere in the world the type of business that a airport airline or even just the massive complex technical side of the industry means one day something will fail it's the joys of travel I'm not saying it's not inconvenient just inevitably just one day of moving thousands of people through a thin gap in the infrastructure went wrong that's all
Please we all work or have worked and some on here just dream of working in this industry therefore we should all know that these things happen and will always happen at some airport somewhere in the world the type of business that a airport airline or even just the massive complex technical side of the industry means one day something will fail it's the joys of travel I'm not saying it's not inconvenient just inevitably just one day of moving thousands of people through a thin gap in the infrastructure went wrong that's all
I think we can all agree that these things happen. However, there seems to have been a distinct lack of management skills - one person fainting, no information being given, no queue control. Looks like there is a distinct lack of crisis control.
Join Date: Jul 2006
Location: STANSTED & MANCHESTER
Posts: 1,893
Likes: 0
Received 0 Likes
on
0 Posts
I don't think you have thought about what you are saying
At that time of the day and from the pictures all over social media it's easy to see nothing could have been done to sort the situation out any quicker and if you think about it 400 passengers is a very small amount of people if you consider how many flights were departing at that time of the day just how would you start managing that amount of people into any sort of a micro queue and regarding a passenger fainting just how could this have been prevented
We all agree it was a bad morning at the airport but this sort of things happen all the time all over the world I'm sure the airlines and airport worked together as best they could to get people to where they needed to be as quickly as possible yes people were unhappy but this is life things happen we deal with it and move on.
Join Date: Apr 2016
Location: Essex
Posts: 1,226
Likes: 0
Received 0 Likes
on
0 Posts
I can't believe that '**** happens' is an acceptable or appropriate response and I doubt very much anyone directly affected would take that view whether or not they use social media.
If a flight is cancelled for good reason, that's one thing. But the airline is required to either refund the ticket or make alternative provision for its customers including consequential costs such as hotel accommodation.
It's a pretty poor attitude if a multi-billion pound industry wrings its hands and takes a 'Not my problem, guv' stance.
If a flight is cancelled for good reason, that's one thing. But the airline is required to either refund the ticket or make alternative provision for its customers including consequential costs such as hotel accommodation.
It's a pretty poor attitude if a multi-billion pound industry wrings its hands and takes a 'Not my problem, guv' stance.
Join Date: Sep 2012
Location: Essex
Posts: 1,474
Likes: 0
Received 0 Likes
on
0 Posts
Couple of Eurowings/Germanwings increases now on sale at weekends over the pre-christmas period to Cologne, Hanover and Stuttgart.
Also Hanover increases from 6x to 9x weekly on a permanent basis from 01 NOV 2017.
Also Hanover increases from 6x to 9x weekly on a permanent basis from 01 NOV 2017.
Join Date: Jul 2006
Location: STANSTED & MANCHESTER
Posts: 1,893
Likes: 0
Received 0 Likes
on
0 Posts
I can't believe that '**** happens' is an acceptable or appropriate response and I doubt very much anyone directly affected would take that view whether or not they use social media.
If a flight is cancelled for good reason, that's one thing. But the airline is required to either refund the ticket or make alternative provision for its customers including consequential costs such as hotel accommodation.
It's a pretty poor attitude if a multi-billion pound industry wrings its hands and takes a 'Not my problem, guv' stance.
If a flight is cancelled for good reason, that's one thing. But the airline is required to either refund the ticket or make alternative provision for its customers including consequential costs such as hotel accommodation.
It's a pretty poor attitude if a multi-billion pound industry wrings its hands and takes a 'Not my problem, guv' stance.
**** dose happen but I also said the airport worked hard with the airlines to sort the situation for the people involved not once has anyone wrote the airport or airlines said nothing I can do go away it sounds to me your making up your own story I had family traveling to Ireland they missed the flight which was held 15 mins so the airline waited as long as possible they were re booked FREE of charge on to the next flight so I guess all that could have been done was done and yes I stand by my statement **** does happen this was a technical issue not a deliberate act to make people miss flights
Join Date: Aug 2008
Location: bishops stortford herts
Posts: 0
Likes: 0
Received 0 Likes
on
0 Posts
Anyways Anyways........After a month or two of flat lining Stansted announces it`s busiest ever April for 2.177M = +11%.....Yes Easter helping with the totals a given...Moving ever closer to the magic 25M P.A. airport league....Nice one MAG...
Join Date: Jun 2000
Location: last time I looked I was still here.
Posts: 4,507
Likes: 0
Received 0 Likes
on
0 Posts
I don't get it. Airlines are obliged under EU law to compensate pax for severely delayed or cancelled flights due to their cock-up. Airports achieve the same result of pax missing flights due to their cock-up and get off scot free. The end result is great loss to the pax. One has to pay the other doesn't. Doesn't seem right to me. Even if the airlines operate with sympathy the next available flight might be days away and useless. It needs sorting.
Join Date: Jul 2006
Location: STANSTED & MANCHESTER
Posts: 1,893
Likes: 0
Received 0 Likes
on
0 Posts
From Airlineroute (twitter)
Hainan Airlines has filed Beijing - Stockholm - Prague - Beijing A330 svc on 12JUL17, Beijing - Prague - London Stansted - Beijing 25JUL17
daz - are these 2 flights from Hainan simply special charters or are tickets intended for sale to the public ? The only thing I could find on Prague-Stansted was a one way fare in economy for £1,300 on a flight lasting 2 hours - clearly not intended to be purchased by the general public
Join Date: May 2017
Location: Stansted Airport
Posts: 368
Likes: 0
Received 0 Likes
on
0 Posts
Kuwait Airways
First time poster so please be kind.
Was wondering the reason why Kuwait Airways decided not to swap SNN for STN. This is because I work in the terminal building daily and saw on two occasions Kuwait Airways engineers being taken through the staff security point into departures.
Was wondering the reason why Kuwait Airways decided not to swap SNN for STN. This is because I work in the terminal building daily and saw on two occasions Kuwait Airways engineers being taken through the staff security point into departures.
Join Date: Jan 2013
Location: London
Posts: 2,962
Likes: 0
Received 0 Likes
on
0 Posts
First time poster so please be kind.
Was wondering the reason why Kuwait Airways decided not to swap SNN for STN. This is because I work in the terminal building daily and saw on two occasions Kuwait Airways engineers being taken through the staff security point into departures.
Was wondering the reason why Kuwait Airways decided not to swap SNN for STN. This is because I work in the terminal building daily and saw on two occasions Kuwait Airways engineers being taken through the staff security point into departures.
Kuwait use SNN as a security stop over as the US isn't allowing it to fly direct.
SNN then proposed a downgrade of their fire cover which meant the KU B77W couldn't use SNN. STN/MAN were looked at as a replacement.
STN initially won out, but then STN bosses realised their transit lounge wasn't up to the job for the flight, so, a switch back to MAN was proposed.
It then transpires that a deal had been done with SNN to keep the fire cover for the B77W, so, the flight is staying there.