EasyJet
Buzz off with BAF!!
Join Date: Nov 2004
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If a Greek can become the Duke of Edinburgh for walking two steps
behind a woman all his life, why can't another be knighted for creating a large,
successful airline employing thousands, and carrying millions?
Well done Stelios, you deserve it. You have achieved it with
good grace, and good manners.
In contrast to the crass, and boorish behaviour so often exhibited
by the leader of FergusAir!
behind a woman all his life, why can't another be knighted for creating a large,
successful airline employing thousands, and carrying millions?
Well done Stelios, you deserve it. You have achieved it with
good grace, and good manners.
In contrast to the crass, and boorish behaviour so often exhibited
by the leader of FergusAir!
Join Date: Dec 2005
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Originally Posted by LTNman
From the BBC
Easyjet founder Stelios Haji-Ioannou, who has seen his business empire take off over 11 years, has been knighted in the Queen's 80th Birthday Honours list.
Sir Stelios, 39, who is honoured for services to entrepreneurship, dedicated the knighthood to his staff
Easyjet founder Stelios Haji-Ioannou, who has seen his business empire take off over 11 years, has been knighted in the Queen's 80th Birthday Honours list.
Sir Stelios, 39, who is honoured for services to entrepreneurship, dedicated the knighthood to his staff
Join Date: Mar 2006
Location: UK
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Non Brits can be awarded an honourary Knighthood. However, whilst they may take the suffix 'KBE' (Knight Commander of the British Empire) after their name, they do not have the right to use the more familiar titular 'Sir'. That said, it seems from these pages that Sir Stelios does in fact qualify for the familiar title in any case.
JB
JB
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Easyjet cancellations June 24th
Hope someone can help me, as I have family stuck in Malaga this evening due to Easyjet cancelling their flight. Need to try and find out if this is an on going problem to see how long it'll be before they can get back to the Uk.
How come they have cancelled far more flights than normal today?
Thanks for your help
T
How come they have cancelled far more flights than normal today?
Thanks for your help
T
Join Date: Jan 2004
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southridge,
Sorry to hear about your family being stuck in AGP. I hope they have been well treated and rebooked onto a flight back to the UK asap.
You should be able to contact easyJet through the website to add your complaint. We are suffering chronic crew shortages at the moment, but your families flight could be canx due to tech reasons etc etc.
Hope everything works out for you all.
Sorry to hear about your family being stuck in AGP. I hope they have been well treated and rebooked onto a flight back to the UK asap.
You should be able to contact easyJet through the website to add your complaint. We are suffering chronic crew shortages at the moment, but your families flight could be canx due to tech reasons etc etc.
Hope everything works out for you all.
Join Date: Feb 2006
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Easyprison
That's easy to say, my friends flight to ALC on Thurday was cancelled and the earliest they could re-book was Tuesday. As this was the day of their return, if they ever got there, there didn't seem much point. They have tried and tried to get through to "customer services" and can't get any reply. They've also e-mailed from the website and still have had no satisfaction. As it is Easy have £100 of their money and no sign of a refund.
(They flew to Alicante Friday with Monarch from MAN cheaper.
)
That's easy to say, my friends flight to ALC on Thurday was cancelled and the earliest they could re-book was Tuesday. As this was the day of their return, if they ever got there, there didn't seem much point. They have tried and tried to get through to "customer services" and can't get any reply. They've also e-mailed from the website and still have had no satisfaction. As it is Easy have £100 of their money and no sign of a refund.
(They flew to Alicante Friday with Monarch from MAN cheaper.
)
Join Date: Apr 2002
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Thanks to those of you who kindly replied to me and gave the probable reasons for the cancellations.
In the end, a reason was given, and honesty prevailed with the rep. explaining it was due to crew shortage (4th that day).
Yes they were offered alteratives but Monday evening was the first possible flight. Seems as they though they have gone some way towards customer service and said they will pay for hotels but you have to find it yourself (no chance in Malaga on a saturday night).
Sadly if Easyjet continue this way they will lose many of their loyal customers (particularly those of an older generation who are able to travel more frequently). Surely someone in a position of understanding in the CAA or whoever regulates the airlines and needs to start pulling approvals for route frequencies if they can not run their business in a way that they are unable to fulfill effective contracts due to continuing shortage of staff (technical problems I can accept).
I am from a finance background and don't understand how the "beancounters" can justify these supposed cost savings against the amount of compensation they are having to pay.
Any way, good old BA / GB airways stepped in and filled up every available seat at reasonable costs.
In the end, a reason was given, and honesty prevailed with the rep. explaining it was due to crew shortage (4th that day).
Yes they were offered alteratives but Monday evening was the first possible flight. Seems as they though they have gone some way towards customer service and said they will pay for hotels but you have to find it yourself (no chance in Malaga on a saturday night).
Sadly if Easyjet continue this way they will lose many of their loyal customers (particularly those of an older generation who are able to travel more frequently). Surely someone in a position of understanding in the CAA or whoever regulates the airlines and needs to start pulling approvals for route frequencies if they can not run their business in a way that they are unable to fulfill effective contracts due to continuing shortage of staff (technical problems I can accept).
I am from a finance background and don't understand how the "beancounters" can justify these supposed cost savings against the amount of compensation they are having to pay.
Any way, good old BA / GB airways stepped in and filled up every available seat at reasonable costs.
Join Date: Jun 2005
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Originally Posted by GW76
Combination of crew shortages and juggling for World Cup flights I think. Cancellations all over the UK
I don't see hwo there can be cancellations do tu juggling for world cup flights as we haven't put any more flights on for the world cup, they are at the same frequency as before it started.
Also there haven't been cancellations all over the UK, there are many easyJet bases that have had no cancellations for months now.
It's mainly the larger bases like Gatwick, Bristol and Luton that have been effected, nobody likes it when flights are cancelled, and they are only cancelled as a very last resort.
Recently there have been crew from the likes of East Mids, Glasgow and Edinburgh Airports send down to Bristol and Gatwick (and believe me it isn't any fun being stuck in a taxi for that lengh of time - apparently it is a minimum of 3 hours to both) to operate flights to keep things as normal as they can be, this is how much easyJet try to keep flights operating, after all they don't make money when an aircraft is sat on the ground doing nothing.
easyBoy
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easyboy
Neither do the car hire companies/property management companies in the resorts, who are inconvenienced by Easy's actions. It costs them money as well and not just in lost revenue for late notice cancelled bookings, but having to pay staff for extra hours to meet clients on rearranged flights, shorter hire periods etc. The first that is known of the problem is when "cancelled" appears on the arrivals board.
Someone at Easyjet needs to take their blinkers off and sort out their problem, instead of passing that problem down the line. The problem they create for the passenger in most cases does not end there.
they don't make money when an aircraft is sat on the ground doing nothing.
Someone at Easyjet needs to take their blinkers off and sort out their problem, instead of passing that problem down the line. The problem they create for the passenger in most cases does not end there.
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As I said, flights are only cancelled as a last resort.
Being based in East Mids airport myself, I know of in the last week, that crew have been sent to Bristol, and Gatwick.
One crew member that I know of was sent to Gatwick in a taxi the other day, took well over 3 hours to get there and with is being a friday afternoon they were caught up in some heavy traffic on the way back, it ended up that they spent more time in the back of a car that day than they did actually operating onboard an aircraft.
I know nobody likes it when flights are cancelled, especially passengers, but as mentioned before easyJet are doing their very best to keep flights operating as normal (by taxiing crew left, right and centre) some flights have even been chartered out to other airlines.
easyBoy
Being based in East Mids airport myself, I know of in the last week, that crew have been sent to Bristol, and Gatwick.
One crew member that I know of was sent to Gatwick in a taxi the other day, took well over 3 hours to get there and with is being a friday afternoon they were caught up in some heavy traffic on the way back, it ended up that they spent more time in the back of a car that day than they did actually operating onboard an aircraft.
I know nobody likes it when flights are cancelled, especially passengers, but as mentioned before easyJet are doing their very best to keep flights operating as normal (by taxiing crew left, right and centre) some flights have even been chartered out to other airlines.
easyBoy
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Easyboy
I realise you are going to be protective of the company you work for, so do I...
But those in the places that need to make decisions have to realise Easyjet still has a decent reputation and loyalty. However, with continuing poor organisational planning like this, people will walk and move to the many alternatives there are.
Complacency is not a good thing and if your managemnt continue in this vane then you will lose significant revenues.
Sadly, what we all have to realise is that business is now run to keep the shareholders happy. In many cases if the shareholders start to see an erosion of customer loyalty and a continuing lack of return on their investment, then the market will see a sell off of the shares which affects you all as employees.
I realise you are going to be protective of the company you work for, so do I...
But those in the places that need to make decisions have to realise Easyjet still has a decent reputation and loyalty. However, with continuing poor organisational planning like this, people will walk and move to the many alternatives there are.
Complacency is not a good thing and if your managemnt continue in this vane then you will lose significant revenues.
Sadly, what we all have to realise is that business is now run to keep the shareholders happy. In many cases if the shareholders start to see an erosion of customer loyalty and a continuing lack of return on their investment, then the market will see a sell off of the shares which affects you all as employees.
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During the month of June between 20 and 30 easyjet flights have been cancelled from each of Gatwick, Edinburgh, Liverpool and Bristol; a total of over 100 flights. These cancellations were already planned by May. At Stanstead, around 30 flights have been sub chartered instead of being cancelled. Other bases have seen sub charters at short notice when crisis management of crew failed on the day. More cancellations are planned during July. Easyjet pilots have been warning the management for months that due to the unsustainable flying rate over the winter, this would happen, however in the no-blame culture, endemic in easyland, don’t expect any lessons to be learnt.
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Originally Posted by southridge
Easyboy
However, with continuing poor organisational planning like this, people will walk and move to the many alternatives there are.
However, with continuing poor organisational planning like this, people will walk and move to the many alternatives there are.
Brunel to Concorde
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In June 38 flights (19 rotations) on BRS-EDI and 20 flights (10 rotations) on BRS-GLA will have been cancelled.
I was due to fly BRS-EDI-BRS on 7 June and two weeks beforehand received an email telling me my flights had been cancelled for 'operational reasons'.
I tried to rebook on an alternative date and then discovered all the cancelled flights - on Tues, Weds and Thurs mainly, with BRS-EDI down to one rotation per day and BRS-GLA down to two on these days, instead of three on both routes.
Full details are in the original BRISTOL thread as I tried to find the reason, having failed with getting this information from the airline. I was then told by an easyJet captain and a PPRuNe moderator in the thread the reason was flight deck shortages.
I am a regular user and supporter of the airline and will give them another chance. I guess my wife and I are typical of many of their leisure customers, viz, retired, active and with the cash, time and wish to use airlines.
There are alternatives to easyJet, even from the West Country, even if it means a slightly longer land journey to a neighbouring airport, so I hope easyJet gets its act together - quickly!
I was due to fly BRS-EDI-BRS on 7 June and two weeks beforehand received an email telling me my flights had been cancelled for 'operational reasons'.
I tried to rebook on an alternative date and then discovered all the cancelled flights - on Tues, Weds and Thurs mainly, with BRS-EDI down to one rotation per day and BRS-GLA down to two on these days, instead of three on both routes.
Full details are in the original BRISTOL thread as I tried to find the reason, having failed with getting this information from the airline. I was then told by an easyJet captain and a PPRuNe moderator in the thread the reason was flight deck shortages.
I am a regular user and supporter of the airline and will give them another chance. I guess my wife and I are typical of many of their leisure customers, viz, retired, active and with the cash, time and wish to use airlines.
There are alternatives to easyJet, even from the West Country, even if it means a slightly longer land journey to a neighbouring airport, so I hope easyJet gets its act together - quickly!
stilljustanothernumber
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'operational reasons'
'operational reasons'
I've always thought this was a real insult to the passengers : 'operational reasons' = we're not telling you the reasons/you wouldn't be able to understand.
I've always thought this was a real insult to the passengers : 'operational reasons' = we're not telling you the reasons/you wouldn't be able to understand.
