Aurigny Air Services

[Jerbourg]

I had to fly Aurigny to Jersey on Monday & I have to say the customer service is very poor. Staff chatting to one another about going for a smoke while I was being dealt with made me feel like I was a nuisance & not at all as Malcolm Hart writes in the latest in flight mag......

QUOTE " all our passengers are made to feel special" UNQUOTE

A lot of the staff here look shabby & have no pride in their appearance, that in itself is a reflection of a very tired & run down business, were no one seems to care. Back to Blue for my next interisland trip.

[virginblue]

jerbourg,

did a quick search and indeed it is 2010, so my initial thoguth was not exactly spot-on. However, as only two -500s sre on order, I was wondering if this is Aurigny's long-term plan - 2 large turboprops and that's it.

[GBALU53]

Trtslander Fleet

virginblue

Where does this put the Trislander Fleet?

Will there be a Trislander Fleet for 2010?

Need something to operate the bit of Inter Islander that BCI has not got as yet, and the Alderney-Southampron route.

[fudpucker]

The Tris will probably be staggering on long after Blue Island have pulled out of Alderney and got fed up with losing money running Jetstreams between GCI & JER. I don't understand the references to 'leasing out' an ATR 42, Aurigny don't have any to lease out. They operate them on behalf of the owner.

[Jerbourg]

FUDPUCKER - Ever heard of "sub leases?" They are quite common in the aviation industry & I know AURIGNY subleased a '72 to Flybe for 3 months at the end of last year!

[Geo73]

virginblue

When the order was placed for the 2 new ATR72-500's Aurigny stated that one of the 200's would be kept for charter work.

[GR600]

TN is bad
DA and DB are Sht !
Those rubishes should NOT fly anymore, not even in Russia or Africa

[Panja]

Just a thought, but if Aurigny go with the ATR72-500, doesn't it hold eight more seats at the expense of the forward hold? I know they struggle to carry all the baggage on a full MAN-GCI flight now, so a smaller hold means only one thing; They're going to start charging for hold baggage?
Something that they vilified Flybe for when they started doing it..

[quazz]

And you came to that conclusion how?

[fudpucker]

The same way a lot of people on this forum come to conclusions. Head firmly inserted up back passage and the hell with any logical thinking!

[Jerbourg]

Panja - you are correct in your thoughts about the new aircraft having less hold space. Baggage is going to be left behind on busy days ....

[GR600]

What makes them so 'bad' and '****'?

Care to expand on your comments?

Age, poor maintenance, and some crappy FOs doing bad landings.

[ajdm]

So I take it you won't fly in an Auroflot ATR then GR600?

[Panja]

In response to quazz, it's simple mathematics. They can't fit all the bags in now with the extra hold capacity, they'll have 8 extra passengers and less room to accomodate baggage. Charging for baggage will encourage what passengers they have left to carry hand luggage only.

[kuningan]

Originally Posted by Jerbourg

A lot of the staff here look shabby & have no pride in their appearance, that in itself is a reflection of a very tired & run down business, were no one seems to care.

We must fly on a different Aurigny - when I fly to the mainland (couple of times a month) I generally find the ground and on-board Aurigny staff friendly, helpful and well turned out........and I do not miss the 3x3 seating on the flybe 146.........

[SEN SPY]

i am sure if you didnt fly them you wouldnt moan. Jog on you shed pilot.....

[jetstreamtechrecords]

Im told Aurigny are claiming a £250,000 profit last year. Anyone know if that includes non trading profits (like profit on sale of written off S360) AND MARKETING CONTRIBUTIONS FROM GUERNSEY TOURISM..

[Jerbourg]

Is a £250,000.00 profit on a turnover of £30m someting to be proud about, I don't actually know, can somebody enlighten me (The Taxpayer)?

[kuningan]

Is a £250,000.00 profit on a turnover of £30m someting to be proud about, I don't actually know, can somebody enlighten me (The Taxpayer)?

Given the old maxim that 'The fastest way to make £1million in the airline business is to start with £2million...'.....at least its not a loss.....and some of us may view their year-round operations a service......unlike FlyMAYbe's 'we can't be bothered'.....

[Specky]

Easy to keep the customer satisfied when the States of GCI are chucking taxpayers' money at you. Flybe have to stand on their own two feet and still make money.