Stranded Ryanair passengers had to hire bus to get home (merged)
LUXury is a 13,000 ft runway
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Just a small point but it wasnt that there no flights its just they were all full for the next ten days. Not good for the stuck punters but FR must be doing something right if every flight is packed. People vote with their feet and their pocket.
These "Aunt Siobhan has died and I MUST attend the funeral tomorrow"-fares is where most of the profit is for FR. So why give these valuable seats to those who have already paid? Not like MOL at all.
From the news story :
Checked CCS-CRL today (13 September, afternoon)
Tomorrow 14 Sept : seats available EUR 159 single
Day After 15 Sept : seats available EUR 159 single
As the story was about an event a week ago or so, I am presuming there were available seats in the intervening days as well. But maybe they just "weren't available" at the fares those stranded passengers had paid. Does Ryanair's interpretation of rebooking only run to seats at the original inventory price the passenger has paid ?
At the Ryanair desk they said there were no available flights before September 15
Tomorrow 14 Sept : seats available EUR 159 single
Day After 15 Sept : seats available EUR 159 single
As the story was about an event a week ago or so, I am presuming there were available seats in the intervening days as well. But maybe they just "weren't available" at the fares those stranded passengers had paid. Does Ryanair's interpretation of rebooking only run to seats at the original inventory price the passenger has paid ?
I call you back
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Ryanair is the company which cancels the fewest flights in Europe
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I don't think this is that unusual an occurence. Happened to us in Rome in June.
Turned up at check in - told the flight was on time (it hadn't left UK!!) and told to go through to departures. The screen said that it was on time though 2 Stansted deps. were running hours late. Then within a period of 30 minutes it showed a 1 hour delay for PWK then a 3 hour delay then 'cancelled'. No PA, no Ryanair staff to explain - no reason given. Same thing for the Paris flight.
After a near riot at the ticket desk passengers were offered the option of a refund or a flight to Stansted. One elderly travel organiser had a group of 20 pensioners all over seventy and 3 in wheelchairs - hadn't a clue what he was going to do at 10.30pm with no more buses back to Rome.
We took the Stansted option and phoned a colleague in the UK to organise tickets on Ryanair stansted -prestwick - cost £43 each.
When we got to Stansted a few hours later, we saw 4 women who'd also taken the same route opton from Rome, totally distraught at the Ryanair ticket desk after being told that a flight onwards to Prestwick would now cost £285 each!!
I later learned, through a friend, that the reason for the cancellation was that the 'wind had changed at Ciampino Airport' and that a different runway was in use which restricted the number of take-offs per hour.
Interestingly enough, Easyjet pax at the same airport were bussed to Fiumicino airport a few miles away. Obviously Ryanair would not pay the presumably higher landing fee.
Business or not, it's a hell of a way to treat human beings!!
Turned up at check in - told the flight was on time (it hadn't left UK!!) and told to go through to departures. The screen said that it was on time though 2 Stansted deps. were running hours late. Then within a period of 30 minutes it showed a 1 hour delay for PWK then a 3 hour delay then 'cancelled'. No PA, no Ryanair staff to explain - no reason given. Same thing for the Paris flight.
After a near riot at the ticket desk passengers were offered the option of a refund or a flight to Stansted. One elderly travel organiser had a group of 20 pensioners all over seventy and 3 in wheelchairs - hadn't a clue what he was going to do at 10.30pm with no more buses back to Rome.
We took the Stansted option and phoned a colleague in the UK to organise tickets on Ryanair stansted -prestwick - cost £43 each.
When we got to Stansted a few hours later, we saw 4 women who'd also taken the same route opton from Rome, totally distraught at the Ryanair ticket desk after being told that a flight onwards to Prestwick would now cost £285 each!!
I later learned, through a friend, that the reason for the cancellation was that the 'wind had changed at Ciampino Airport' and that a different runway was in use which restricted the number of take-offs per hour.
Interestingly enough, Easyjet pax at the same airport were bussed to Fiumicino airport a few miles away. Obviously Ryanair would not pay the presumably higher landing fee.
Business or not, it's a hell of a way to treat human beings!!
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There are a couple of ways that you could try to put a stop to these activites by Ryanair. Firstly, start a consumer campaign to get everyone to stop using Ryanair. They will then be forced to change their conditions of use to attract pax back.
Secondly, you could put pressure on the Irish Government to make Ryanair change their conditions of use.
Thirdly, you could try putting pressure on the UK government to remove Ryanair's 5th freedom, actually it's 7th freedom, to operate to'from the UK.
7th freedom - a service between state B and state C operated by airline of state A - a "free-standing fifth freedom".
It is effectively what Ryanair are doing out of UK airports - I don't know what proportion of their traffic starts or stops in Ireland but I bet it's a small percentage.
Are we saying that passengers need saving from themselves and don't know what they're getting themeselves into when they book Ryanair?They have to positively accept the conditions of use, after all. The consumer legislation recently enacted doesn't seem to have had any effect in this area, so far. Perhaps it needs a test court case to sort it out.
Otherwise, you could just let them get on with it!
TheOddOne
Secondly, you could put pressure on the Irish Government to make Ryanair change their conditions of use.
Thirdly, you could try putting pressure on the UK government to remove Ryanair's 5th freedom, actually it's 7th freedom, to operate to'from the UK.
7th freedom - a service between state B and state C operated by airline of state A - a "free-standing fifth freedom".
It is effectively what Ryanair are doing out of UK airports - I don't know what proportion of their traffic starts or stops in Ireland but I bet it's a small percentage.
Are we saying that passengers need saving from themselves and don't know what they're getting themeselves into when they book Ryanair?They have to positively accept the conditions of use, after all. The consumer legislation recently enacted doesn't seem to have had any effect in this area, so far. Perhaps it needs a test court case to sort it out.
Otherwise, you could just let them get on with it!
TheOddOne
Last edited by TheOddOne; 15th Sep 2005 at 19:34.
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5th/7th Freedom Rights
Are these rights not irrelevant if the airline and airfields involved are all in EC Member States? If so, the UK government can do nothing to halt Ryanair's activities.
