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Proof that Ryanair lies about on time performance

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Proof that Ryanair lies about on time performance

Old 16th Dec 2004, 21:47
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Proof that Ryanair lies about on time performance

has anyone looked on the ryanair website? How can they have 93% of flights arriving within 15 mins, but only 84% of flights arriving within the hour? Doesn't make sense. Does this mean that they are fixing their OTP? me thinks so

Results have been lie this all week, surely someone would have nitoced if this was a mistake,( as they are so 'proud' of their so called number 1 airline for ontime flights!)
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Old 16th Dec 2004, 22:46
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Jettesen.....You have mixed up the facts here. 100% of all Ryanair flights which are on time arrive within 15 minutes of scheduled on blocks time. This was all worked out by the company accountant.
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Old 16th Dec 2004, 22:48
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Why are you so quick to knock Ryanair? Honestly, I really dont get it. I have flown with them many times and have never had a major delay. In fact,come to think of it,never had a delay at all.
Like all airlines, there will always be the odd nightmare but if you want the full support of hotels etc then fly BA.
This is obviously a typo error as the two figures clearly don't match. The fact remains that Ryanair are one of the most punctual airlines that I have come across.
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Old 16th Dec 2004, 23:32
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Don't believe what easyJet and Ryanair tell you on their websites about on-time performance, they are very selective about what they choose to analyse.

Check out the official CAA stats at flightontime.info for a more accurate, comparable picture.

Ryanair are in fact very punctual compared with most to date this year, but they are not the best.

Funny to see BA and bmi performing worse than the low costs though!
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Old 16th Dec 2004, 23:33
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Who cares.........
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Old 17th Dec 2004, 06:17
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It is not difficult to be more on time than others if most of your ops are with small regional airports.

Not like waiting 45 min past boarding time in a lounge with no info whatsover , and no-one to ask , take off one hour late, upon arriving be told to enter the hold for 20 min , then arrive at said airport to find gate occupied , parked remote stand, wait for bus, result arrival nearly 2 hours past published times. Connection lost, and if not with same airline,money lost.
This is not RYR , but a flight with one of Europe´s main carrier, 2 days ago.
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Old 17th Dec 2004, 06:28
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what i'm trying to say os how can they have 93% ontime within 15 mins, and only 84% arrive within the hour???? Does not add up. surely if ontimw within 15 mins is 93% then on time withing the hour should be higher. now lower. Someones teling porkies. Yet another lie from the airline we all love
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Old 17th Dec 2004, 07:23
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Talking

And above all: Which is the lie?
93% ontime within 15 mins; or only 84% arrive within the hour????
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Old 17th Dec 2004, 07:36
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Flying time is the same

If you look at the average delay and the flying times you see how ryanair cheat.
The stats say ryan air is 8 min late and easyjet ius 13 min late on average.

Both ryanair and easyjet do eastmidlands to rome
Ryanair timetabled to takes 2hr 45 min
easjet is timetabled to take 2hr 40min

So Ryanair is no faster it just has more buffer in the time table.
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Old 17th Dec 2004, 08:11
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What rubbish...if the passengers expect the flight to last 2.45 and it takes 2.45 or less then the passengers are happy, they know what they are getting. So what if they say it takes 5 mins more than Easy the important fact is that the passengers KNOW what they are getting.

Save the Ryan bashing this is just mud slinging for mud slingings sake.
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Old 17th Dec 2004, 10:18
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jettesen, you've confused those figures from ryanairs site

Surely Ryanair would have noticed a mistake something like that before it went on the net

If you read the sentence correctly, you will understand the context.

When your done with that, try to dig out some more Ryanair bashing. Alot of people seem to get off on that.

Facts dont lie - they're the cheapest and up there/ if not thee most punctual airline in europe. OK. they're punctuality cannot really be judged against Heathrow but thats because they dont fly to Heathrow, If they did, they'd still be in and out quicker than everyone else knowing Ryanair

Out of complete curiousity, just as i was typing the last paragrapgh above, i did a search in Google for 'Hate + Ryanair', and guess what came up - yep - www.ihateryanair.com. It seems to be under contruction at the moment.

Why do people expect first class for 99p + taxes flights - If you want better service choose BA, if you want a cheap no frills flight - Ryanair, simple, no need to bash them. Remember, they are forcing airlines to reduce fares all over Europe - about time too
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Old 17th Dec 2004, 10:24
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befree

if timetable arrangements are padding, train companies have been at it for a lot longer than MOL. It was quicker to get to many places in Victorian times than the 21st century!
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Old 17th Dec 2004, 18:36
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seems that they have since changed their statistics! something fishy here
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Old 18th Dec 2004, 06:11
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Ryanair rapped over easyJet boast

Low-cost airline Ryanair has been criticised by advertising watchdogs for
making misleading claims.
Ryanair ran newspaper adverts, which claimed it had "better punctuality"
than Easyjet, citing the Association of European Airlines (AEA) in the
advert.

Neither carrier is a member of the AEA and, Ryanair, whose main UK operation
is based at Stansted, was told "not to misattribute statistics".

Ryanair apologised for the advert but noted the sole complainant was
Easyjet.

The advert, with a headline "Why Pay More... To Arrive Later", contained a
table of statistics but the Advertising Standards Authority (ASA) said
Ryanair had "misleadingly implied" these were from an independent source.

Question of distance

In a separate ruling, the ASA has upheld complaints from two members of the
public over a Ryanair advert about new routes from Luton airport.

The airline had said Spanish destinations Girona and Reus served Barcelona.

The travellers, however, believed the two destinations were considerable
distances from the city, the ASA said.

The body said airlines should not claim airports served specific cities
unless those airports were listed by the International Air Transport
Association (IATA) as doing so.

Dublin-based Ryanair said the references had been published in error.

Complaints from the same two people over claims in the advert that Orio al
Serio, Ciampino, Treviso and Vasteras, respectively served Milan, Rome,
Venice and Stockholm, were rejected because they were included in IATA
listings.
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Old 18th Dec 2004, 12:23
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Batty,

Your quote"What rubbish...if the passengers expect the flight to last 2.45 and it takes 2.45 or less then the passengers are happy, they know what they are getting. So what if they say it takes 5 mins more than Easy the important fact is that the passengers KNOW what they are getting"

The passenger's expectation is not relevant in this case; on-time performance measures exactly that; the actual on-time performance. I agree entirely with the post by Befree; if an airline pads it's schedules by a greater amount then it's more likely to operate flights on-time(or within 15mins). That's simple maths.
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Old 18th Dec 2004, 13:22
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DC10FAN,

I think you're missing the point of what Batty is trying to say. Befree suggests Ryanair is "cheating" by extending the schedule by 5 minutes. That's total nonsense. If Befree is right with the 8 and 13 minutes average delay times, then he's only proving the opposite.....Easyjet is cheating by trying to compete with Ryanair through advertising 5 minutes shorter flight times....and as a result not being able to make their scheduled flight time by averagely 5 minutes more than Ryanair.

I'll repeat what Batty was trying to say:

Save the Ryan bashing this is just mud slinging for mud slingings sake.
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Old 18th Dec 2004, 14:55
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"Complaints from the same two people over claims in the advert that Orio al Serio, Ciampino, Treviso and Vasteras, respectively served Milan, Rome, Venice and Stockholm, were rejected because they were included in IATA listings."

And it looks like these two individuals were also Ryanair bashing for the sake of it. Granted, Vasteras is one of the most distant Ryanairports going, but I presume that the ASA also smoked them out over CIA, which is just 9.5 miles from Rome, compared to FCO, which is 23? And there's very little between BGY and MXP.

Whatever happened to Caveat Emptor (buyer beware)? The Ryanair website is very clear about the names and codes of each airport when booking is made. Is it really their fault if people don't check a map first?
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Old 18th Dec 2004, 15:09
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I wonder if, per chance, the "two members of the public" who had little better to do than try to rubbish Ryanair, are also to be found amongst the various Ryanair Bashing threads that we see from time to time on these forums?

I don't know whether or not FR fiddles their on time statistics by one or more devious means. What I do know from annecdotal experience is that whilst waiting for flights at Stansted there seem to be many more tannoy apologies for delays to EZY flights, than there are Ryanair. Whats more, when you scan the arrivals screens FR flights do seem quite punctual.
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Old 18th Dec 2004, 16:41
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Ryanair has many faults, but our punctuality perfomance is not one of them. The punctuality statistics for the last week as shown the website show 93% of flights on time (within 15 minutes) and 99 % within one hour.

This is also one of the unsung benefits of working for Ryanair. In my previous company, it was a fairly regular occurance for domestic plans to be thrown into disarray by disruption and delays at work. With Ryanair, the entire operation runs like clockwork, and if my roster says I will be home at say 3pm, I can fairly confidently predict that I will be.

Taking last weeks figures as an example, only 1% of Ryanair crews were over an hour late getting home.
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Old 18th Dec 2004, 18:55
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Ryanair do not fiddle their puntuality times. There is a reason they are more punctual - the airports they serve!

Your much more likely to get held up at busy airports (eg U2 at Barcelona, Madrid etc) compared to FR at Girona, Reus or Vallodalid. Thats just common knowledge and its very clever advertising on behalf of Ryanair to exploit this fact.

My opinion of Ryanair is they need to do this advertising (continously slagging of Easy, BA etc) to pull the wool over the passengers eyes over the distance of their destinations from where you actually want to go. Easy don't have to this as they will attract passengers from wherever as they fly to the major airports in cities.

(PS before I get attacked for this, I would like to point out I have no preference over Ryanair or EasyJet!! I use whichever is cheapest or who flies the closest to where I need to go!)
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