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BA "Cancels 1,000 Flights"

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Old 15th Sep 2004, 11:03
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Exclamation BA "Cancels 1,000 Flights"

"British Airways is cancelling almost 1,000 flights from Heathrow over the next few months in a bid to improve its performance, the company says."

New York, Los Angeles, Hong Kong, Edinburgh, Manchester, Frankfurt, Munich, Brussels and Amsterdam will all be hit by cancellations of an average 12 flights per day.

BBC News Online article.
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Old 15th Sep 2004, 11:24
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http://www.pprune.org/forums/showthr...hreadid=144073
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Old 15th Sep 2004, 12:36
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Sorry about that, BBC were a bit slow picking this one up I think as it was only released today...
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Old 15th Sep 2004, 12:47
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It's good how all the news organisations reporting this today have swallowed the "benefit" line about it being done solely to improve performance !!

What's the real reason ? Not enough crews ? EWS fiasco ?

I notice this bit at the end of the BBC article though:

"Meanwhile, BA's board is meeting on Friday to discuss last month's cancellations, amid investor speculation that some senior managers may be for the chop. "

Any speculation about who ? Could the situations be linked ?
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Old 15th Sep 2004, 12:52
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Please don't shoot me for asking this - it's only asked out of genuine interest.

If BA cancel all these flights in and out of LHR, what happens to their slots?
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Old 15th Sep 2004, 13:17
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BA keeps each slot provided it uses that slot for 80% of the season. So a cancelation of a regular route for a month or so is not a problem.

Apart from all the obvious reasons for not being able to manage the schedule (not enough pilots, recruiting bans, voluntary redundancy packages, encouraging folk to take leave after 9/11 etc, budget cuts that are not aligned to service reductions etc), BA is having severe trouble keeping its aircraft serviceable. The introduction of a new spare parts computer system has gone badly wrong. All the parts are on a shelf, somewhere, but the computer can\'t locate them. When they are physically located there is no system to allow engineers to just \'take\' the part - they have to fill in the boxes in the computer, which then forbids the transaction because there is \'no part available.\' This goes for even the simple things like portable oxygen bottles for the cabin. My source says it will be two years before it will be fixed, and that the senior manager involved won be falling on his sword - some minions below will be taking the rap.

Last edited by fiftyfour; 15th Sep 2004 at 13:33.
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Old 15th Sep 2004, 13:50
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I thought BA had a nice glossy TV advert with some American fellow banging on about how low fare airlines leave you high and dry!

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Old 15th Sep 2004, 22:03
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BA has always been trumpeting about increasing utilisation of its fleet and here we are pretending that the flying program has been axed to improve performance. The sad fact is that the flying program has been cut because of the inability of EWS - The one size fits all Engineering system...also known as 'Everything Will Stop'. It's been a fiasco and looks like nearly a 1000 flights have stopped. There are Christmas trees littered around LHR/LGW and CWL, including 744's, 777's and 734 - so no wonder BA hasn't got credible standby A/c even with Titan flying for them. It's depressing to hear Engineers getting so frustrated with such a complex system, along with so many unservicable aircraft causing such expensive cancellations and it doen't matter how BA tries to dress it up, its another PR disaster. Just wait till EWS Part 2 kicks in later this year....... Tin Hats on order at Waterside... if EWS can 'find' them that is...
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Old 16th Sep 2004, 12:20
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EWS = Engineers Want Spares
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Old 16th Sep 2004, 14:21
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Folks

This does not exactly instill confidence in BA, I was about to book DUB-LHR-DXB and now notice that the DXB is affected as well

If you canot rely on a published schedule and it is changed willy nilly, why should one book with BA at all

Me thinks I will let BA management do what they want with "their" routes and service...its Emirates for me from now on.
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Old 16th Sep 2004, 14:48
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Yip, with EasyBaby of to Oz later next month and flying down to LHR from EDI, there was no way i was going BA, cancel my flight, lose my bag.........

Well here goes BMI

EB
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Old 16th Sep 2004, 15:15
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Everything Working Smoothly

Engineering Without Spares

Every Worker Suffers
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Old 16th Sep 2004, 16:21
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I've worked with spares and records since it was paper to mainframe, then computer tracking on PCs and then comprehensive integrated mtce/spares programs. Can't believe BA's system is apparently so screwed up. It's really not that hard, expecially with good programs and good IT support. Of course you throw a lot of money at it as well. However the cancellation of so many flights in order to free up aircraft so they can Not fly and earn revenue indicates an under lying problem or problems. It's not good business.
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Old 16th Sep 2004, 16:34
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Can't believe BA's system is apparently so screwed up. It's really not that hard, expecially with good programs and good IT support.
Of course its not that hard - but only if you have a good program and good support - BA has neither.

Last night I spent 4 hours waiting for a part that was on shelf 50 yards away. Bearing in mind that I am only on shift for 12 hours, with a 4 hour wait for each spare seriously cuts down the amount of work I can complete - but look on the brightside, according to senior management these are only 'teething troubles'

Of course these 'teething troubles' also affected MFI who happen to have the same computer system
Two MFI directors ousted after computer bungle
By Damian Reece City Editor
15 September 2004


Two board directors at MFI paid for last week's disastrous profit warning with their jobs yesterday, agreeing to leave the company "by mutual consent".

Martin Clifford-King, the finance director, and Gordon MacDonald, in charge of the company's supply chain, were relieved of their executive duties with immediate effect after accepting responsibility for the bungled implementation of a new computer supply system which resulted in chaotic trading at the furniture retailer.

The company revealed its supply chain problems last week, along with the news that its UK retail operations would make a "substantial loss" for the current financial year.

John Hancock, MFI's chief executive, said yesterday the company would be instigating an independent review of the installation of the new supply chain system supplied by the German software giant SAP and the computer maker IBM.

He said it was too early to say if MFI would have any recourse to its IT suppliers over the botched system, which left customers waiting weeks for deliveries that were often incomplete on arrival.
full report in the Independant
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Old 16th Sep 2004, 18:42
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I find it interesting that the software comes from SAP. My wife has been involved with this software, and she has NOTHING good to say about it.
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Old 16th Sep 2004, 19:24
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Lets have a dig at BA

Has anyone every written anything good about BA on pprune?

There seem to be lots of militants out there who would love to see BA close down. They thrive on this sort of news. Sad Gits!!
Is all I can say about them.

People in BA do actually care about disrupting their passengers journeys. Unfortunately the militant ones don't and that generates a bad image that the rest of the workers get the blame for.

Grrrr....

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Old 16th Sep 2004, 19:35
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It refreshing to see that the true scale of the self inflicted problems at BA are getting an airing at last. EWS is a complete disaster......it didn't work 18 months ago and it still doesn't . what should be easy just isn't.
Fantastic idea to implement such a major upheaval right slap bang in the middle of the summer season.

If any of the senior mis-managers had a shred of decency they would fall on their swords......but hey !..... guess what ? they're still there .....spouting such drivel as "teething problems " and the current favourite " reducing flights will give a more ROBUST service"


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Old 16th Sep 2004, 19:41
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Hey Jack

It's not militants that are disrupting BA, it's bad management
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Old 16th Sep 2004, 20:00
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Reduced flights + more idle planes = EWS (Easier Way to Spare)
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Old 16th Sep 2004, 20:18
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Why confess to a huge engineering problem when you can put the blame on being short of 50 or 60 staff?!!!! The cancelled flights will cost BA £40m+. (Rumour has it that EWS has cost the company £150m).
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