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-   -   Cape Town International Airport is rated tops (https://www.pprune.org/african-aviation/93078-cape-town-international-airport-rated-tops.html)

Deanw 13th Jun 2003 19:34

Cape Town International Airport is rated tops
 
Now here's a surprise :ok:

Cape Town International Airport is rated tops

Cape Town International Airport has been named the best airport of its size in the world in the quarterly International Air Transport Association (IATA) Global Monitor.

Between January and March this year, Cape Town was rated the best of 17 other airports handling less than 15 million passengers per year including Athens, Vienna and Geneva. Durban came a close second.

The IATA report, based on surveys of international passengers, listed Cape Town International's key strengths as the cleanliness of the terminal buildings, customs inspection, security inspection, courtesy and helpfulness of staff and signposting.

Of the 51 airports of all sizes included in the Global Monitor, Cape Town was rated sixth.

The news came soon after Cape Town International celebrated its most successful year to date, handling five million passengers between April 2002 and March 2003.

"Not only have we handled more passengers than ever before, but we've done it better than we ever have before," general manager Monwabisi Kalawe commented. - Sapa

Pontius' Pilot 13th Jun 2003 20:51

I have just returned to the Island from Cape Town on the 11th, and can concur with the comments made about it's international terminal.

It is exceptionally clean, the shop assistants are polite and friendly, and what struck me the most was how helpful and polite the customs and immigration staff were.

I see many international airport terminals and Cape Town can be truly proud of their achievement.

Well done Cape Town.

BAKELA 13th Jun 2003 22:12

Well done and good on you Cape Town.:ok: :ok:

I'm just concerned that when Guns sees this thread he'll be unstoppable.:E ;)

Deanw 13th Jun 2003 23:13

We'll definately have to get the Tassies out to celebrate :) :D

George Tower 13th Jun 2003 23:40

Just one suggestion
 
Well that's great news to hear and well done to all those that have made it happen.

My met peeve about CT international is the bloody News Cafe. In the International Terminal it the only place you can get a drink/something to eat and it's very poor in terms of service and quality.:yuk:

NorthSouth 13th Jun 2003 23:54

Well done FACT - as an international pax there for the last 8 years I certainly agree the new terminal is a BIG improvement and I think the staff are much better trained now too.

Pity they couldn't match it with a half-decent performance by ATC,which is little better than a recorded message saying "standby" or "call you back".

Gunship 14th Jun 2003 08:43

WHAT A BOOIKIE !
 
:ok: Ahhh well done Kaapstad !!! :ok:

Guys (and Sharalumi) I am not surprised - I can just add to what has been said.

Other than what was said .. GT - News Cafe was always good when I went through.

What I do : I go to the Domestic Arrivals and eat with the wife and kids at DROS - before the flight - very nice !

Then : It is a BEAUTIFUL structure (architecture) - really love it !

AND VERY PROUD - YES BAKELA - Slaapstad will show you oke's :p

Nag ou Grote !



B O K K E !

rags 14th Jun 2003 14:18

posted 14th June 2003 04:43

Guns do you ever sleep or are you sleeping in front of your computer.:O

Maybe only arrived home from Oom Tas

REAL ORCA 14th Jun 2003 16:48

Cape Town ATC
 
I think Cape Town ATC are very good. At least as good as any of the other major centres. Very accomodating as well.

Keep it up guys!!!

Gunship 14th Jun 2003 18:58

RAGS Mate .. very little .. can not drive without Driver (shoulder op) so at night me and my TV (SPORT) and my Lapdog !

But in an hour : RUGBY - will get PI55ed and you will "hear" me again tomorrow ;)

GO CAPE TOWN (tx ORCA :p )

Gunns

126,7 14th Jun 2003 20:06

I dont think you could compare Cape Town ATC to any major center.......Maybe as major as PE and East London yes, but thats it!

REAL ORCA 15th Jun 2003 01:06

Yes, and like Durban.

At least at Cape Town there are no preferential (spelling) treatment given to any specific carrier- if you understand what I mean!;)

Goldfish Jack 18th Jun 2003 16:35

As someone who has worked on the airfield for about 22 odd years, (so long -roll on pension), I think the time has come to have some ATC input here.

Whilst the airport/aerodrome whatever might look very nice and pretty and win lots of awards for its buildings, I think that ACSA should now seriously turn its attention to the air side of the airport.

(We all know about their latest whoops - apparantly the airbridge in A1 has been put up in the wrong place and cannot get to a B747's no 1 door.........................................) anyone willing to confirm this ??

To work on this airfield as a controller is an absolute nightmare. We have only 1 taxiway to/from the runways/apron, so to get aircraft through to the holding points when the apron is busy and there are no aircraft blocking the lane is a nightmare! Aircraft pushed back with a start problem can bring the whole airfield to a stop (and ask me it happens). Tempers raise and comments fly between pilots/engineers/tugs/comapny etc whilst they try and sort their problem out, meanwhile you have got 2 or 3 other aircraft waiting to get to the holding point. What is urgently needed is another by-pass taxiwaxy to get aircraft around the apron. Never mind trying to get a C150 to Echo with a whole lot of jets starting and not getting blown over - we have already had one....

You ever wondered why we need 8 miles on final for runway 19 between 2 heavy aircraft (even more with a wet runway) - you try and stop a B747 and turn off at Charlie - the turn is 135degrees so you can work out ow long it takes to get off the runway. What is urgently needed is some high speed turn offs. At least with runway 01 the taxiways are slightly more user friendly and the aircraft do not have to stop before they leave the runway (although some still do for some unknown reason). Thats why we prefer runway 01 as we can handle more aircraft per hour.

Can you show me anywhere else down here in Africa where we have anything from a lightning (quite often returning with a technical snag requiring a rescue standby - you know fire engines racing all over the airfield and trying not to hit aircraft and vice versa) to a C150 all in the circuit at the same time together with a few medium and heavy jets coming and going and helicopters wanting to train? Great fun and lovely to handle them but it can get a bit hectic, esp if you only have 6 months experience. Us olddies can handle it but give some of the youngsters a break - they are only trying their best and with the sword of you know who hanging over us if we make a mistake, just give them a break - where else are they going to get their experience? We all have to learn but if you want to fly a C150 in the circuit at 9am or 5pm do not expect to get many circuits in, especially with a B747 burning 10 tonnes per hour sitting at the hold. (remember what a B747 burns in 10 minutes is what a C150 burns in its lifetime).

Oh and never mind the apron - not enough parking bays, 3 aircraft all calling for start at the same time and all parked next to each other and wanting to start their pushback at the same time - no wonder the poor controller stresses every now and then. ACSA says you have to push back onto the line, so bad luck only 1 moves at a time so the others have to wait and so the delays snowball....... Never mind when an aircraft gets to their gate and someone else is there!! - then that aircraft has to go all round the airport to get back to another gate!! Don't laugh - its happened many times

Now you see how easy it is to be an ATC at Cape Town. But I wouldn't swop it for anywhere else, despite the crime, rape, pillage and ridiculous cost of beer in the waterfront, oh, and the most user unfriendly airport in the world. Oh and thanks for the nice comments here - it makes the job even more worthwhile

Now where are we going to put Qatar airlines, Kenya airlines, Air Botswana, Condor, LTU when they return in Oct, and those extra BA flights when they all arrive in November? OH and the rumours about Emirates and xxxxx and xxxxx and xxxxx also wanting to come here.

ACSA the time has come to start turning your attention to the airfield (it is that large green thing with black things all across it) otherwise you are going to have a major problem. It is all very well having lovely terminals but when you have no parking for them and will incur delays because the aircraft cannot get to/ from their gates to/from the runways you are going to have a major problem. It all sounds quite funny but it is very serious - and unless something is done and quickly the toursist are going to get p*&&^%d off and wont be back here.

Oh and I would hazard a guess the chap who always has to standby is a light aircraft wanting echo to do circuits at 5pm on a Friday..............., never ever been inside an ATC centre or even been to the local tower for a proper briefing, but is a world class expert on demanding a full ATC service when only paying 20% fees, as he is on a training flight........

Gunship 19th Jun 2003 01:02

Really fantastic post Goldfish Jack !

Yes you are right - behind all the visuals ... there are these problems your pax do not / should not know .. I for one think it is great that you "have the right" to say your say om a public Forum.

Your last paragraphs sounds "strange"?

Surely the guy do not NEED to go into the ATC centre .. I mean we all did RT licences.

Is that what you meant ? But MUST AGREE ... those piskrieke needs another home .. it just not "ON" to have them buzzing around at a big expanding airport ...

Might get a few blowes there ... :uhoh:

ZRH 19th Jun 2003 01:55

There are plenty of pisskrieke flying around at Zürich. No training takes place at the field, but they come and go. And I mean PLENTY!

Funny, at Jo-burg no vfrs were allowed without a transponder and a flight plan. Here they fly one of several vfr routes and have to put the transponder off !!! Otherwise their squawks just clutter allready very full radar screens!
Go figure...

Gunship 19th Jun 2003 04:16

I am confused but ...
 
... I pressume Zurich has got a few runways and taxi - ways ?

I mean in the old days on Hoedspruit a C-130 will land on the taxi - Way while a Mirage F1 does a touch and go on the main runway, and we will do power - offs on the one threshold ... but it was so L O N G and B I E G .... so I think CT can not be "judged" against Zurich ?

Right ? Wrong ?
:E

ZRH 19th Jun 2003 04:35

I was actually comparing Zürich with Jo-burg. Dont know much about CPT having only been a pax into and out of CPT myself. One twy is very little and I understand the frustration of CPT ATC. Zürich has 3 rwys which all cross and noise abatement procedures which make it a night mare.
The lucky thing with JNB is that you gave Rand, Central and LA etc etc right next door where the pisskrieke can fly. Heaven forbid one of them wants to come to the big JS....But, if aviation in SA continous to grow at the rate that it does, ACSA has to do something otherwise there will be no more space to park or taxy any aircraft around on. Not even C150s. And when I say they (ACSA) should do something, I dont mean for them to increase landing and parking fees to scare the small guys away. They are as big a part of aviation as are the big boys.

Gunship 19th Jun 2003 05:10

... very valid points ! A big Shame the two Trevor's are not on the board anymore ... come on guys - I am sure you have been forgiven ... I really take my hat of to the CT ATC's that still has the pisskrieke to worry about ... :E

flutter by 19th Jun 2003 15:51

Ok guys, seeming that, I think, I must be the only student pilot on this forum, I would like to say may pennies worth.

The ATC at cape town does a great job, even with us pisskrieke in the atz as well....and yes I understand that when it gets bussy we do seem to get in the way a bit, I have heard sum scary RT from sum students, not that mine is that great either. I tend to book my flights at the non busy times at the airport, just for the reason to avoid being held short on taxiway charlie for 20 min, cause the biggies are coming in.....
The only thing that we, Pisskrieke, hey we all had to start somewhere, have is that we have the joy of learning at a busy and international airport, with live ATC, that boosts our confidence and prepares us for a lot when thinking of flying commercially.:ok:

What happened to the ysters idea they had for us Pisskrieke?
:sad:

126,7 19th Jun 2003 19:01

Lanseria is a nice place to learn. Two runways, ILS,VOR,NDB, lots and lots of traffic from C150 to bigger jets like DC9 and all the othe biz jets that frequent jet-city!

Mate of mine at Spories told me once they were at the holding point in CPT behind a cherokie 140 and were told to line up behind. The captain read back: " lining up behind the wheel- chock"
Everybody thought it was funny except the cherokie jock who gave the spories guy a lecture on frequency, probably blocking it with his 5 minute rant. :O


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