Ryanair takes Telkom SA to court to divulge user's IP address
 

Long distance legal wrangling. No real surprise.

That's the best way to get great publicity for the company. Fine everyone who speaks poorly of the company.
That'll shut them up!
Or just start posting from public wifi.

Hmmm... Hope you're just being sarcastic. Where does it end? These guys seem spring loaded to the offended position. Could you end up in court if you complain about the service on board? Some may regard this as another reason to avoid flying with them.

MOL is behaving like a tin pot dictator, in a banana republic. Does not seem to recognise or take kindly to constructive criticism.

Real great for the free speech cause.

No surprises from Douchebagair here, as usual.

So what happens if you post from a public hot spot, or what I'm doing now, posting from a mates place?

SOPS, I reckon you are still stuffed. They'll go back through your >1000 posts and track your real IP address down from some of those.

"Proxify" is your friend here, along with an alternate username.

Poor old Ryanair, as always moderate in its requirements, courteous to its adoring public and considerate of the norms of the society within which it functions. In this latest venture however, it might have met its match for South Africa is no ordinary tin pot dictatorship.
Those who have had dealings with Telkom may be better in a position to relate the tales of harrowingly ghastly service that typify one of the great South African parastatals. Those who have had recent dealings with the legal system in South Africa might prefer not to discuss the pitfalls and forever changing exigencies of what some have called an utterly corrupt judicial system.
One reported example might suffice, a magistrates' court that last week required all documents to be lodged in violet coloured ink in a certain font where the week before black and Arial had succumbed to red and Roman? And all, or so the humorous story goes, because the chief magistrate's wife has dreams?
Ryanair should be pitied in its attempt to go head to head with South Africa and the ANC. All that is required now to utterly discomfit MOL would be a letter or two to The Star newspaper outlining the route Ryanair are taking and purporting to be written on behalf of a member of the previously disadvantaged whose only crime was to compare the ineptitudes of an offshore public transport company with those of PUTCO.

Well what some dude on the internet said about them wouldn't have kept me from flying with them..... but their childish cry baby over reaction to some internet board post... well that makes me question their priority and decision making skills as a company.

Add me to the list of people that wont be flying with them.

Just the sort of reactions that MOL is getting at. I'd say he is right (this time) - begrudgers - is the Irish word for the majority of the posters. Why shouldn't RyR protect its reputation?

MOL is a nasty piece of work, anti-union, anti-regulation, pro capitalism, etc., etc., but he is employed to protect the interests of RyR.

Its just too easy for people with a chip on their shoulder to make comments about anybody or anything on fora, this case is a warning shot.

I see that they have identified 'always flying' and are suing him/her.

You lot have almost all fallen for it hook, line and sinker. A very recent quote was along the lines of "Short of murder, negative publicity sells more seats than positive publicity". And so many of you are perpetuating that negative publicity for him!! The cost of initiating that court action in SA (win or lose will be rather irrelevant) is a tiny fraction of paying for publicity through any advertising or 'PR' processes. The publicity gained (and primarily because of how it stirs people up!) is immense. People in SA who might never have heard of the airline will now know about it and if and when they travel to Europe are now more likely to look into using them for their travel plans. No advertising would have ensured that. And for every one that says "Add me to the list of people that wont be flying with them", a dozen or so will think 'who is this airline', look them up on the internet and think 'wow, their tickets are cheap' and consider flying with them. Job done. And all of you who publicly rant about him are willing participants in the Michael O'Leary publicity campaign...

Ryanair in the South African courts
 

From BEELD
Beeld : Always flying moet pasop

Always flying moet pasop

Redery wil weet wie hom slegsê

Jeanne-Marié Versluis
Dinsdag 10 September 2013

Die Europese lugdiens Ryanair het ’n hofbevel teen Telkom SA verkry sodat hy kan vasstel wie in Suid-Afrika hom onder ’n skuilnaam op die internet belaster.

Die hooggeregshof in Pretoria het Telkom gister beveel om alle inligting in sy besit aan Ryanair te gee wat dié sal help om die internetgebruiker, wat die skuilnaam “always flying” gebruik, te identifiseer.

Die lugdiens, wat vlugte na 29 lande in Europa en Noord-Afrika onderneem, sê in hofstukke hy het ’n vlekkelose aansien vir veiligheid die afgelope 29 jaar.

Hy het in September 2012 bewus geword van “verskeie lasterlike stellings” op ’n webwerf wat sowat 370 000 geregistreerde gebruikers het.

Vlieëniers, joernaliste en ander professionele mense oor die wêreld heen teken op die webwerf in.

Die gewraakte stellings is deur verskeie gebruikers gemaak.

Die lugdiens het ’n regsfirma in Los Angeles gekry om van die gebruikers op te spoor en regstappe teen hulle in die VSA te doen.

Die firma moes ook ’n lasbrief teen die webwerf-eienaar in Kalifornië verkry om die gebruikers se identiteite op te spoor.

Hierna is lasbriewe verkry teen verskeie derdepartye soos Yahoo! Inc., Microsoft Corporation en Google Inc. om gebruikers se ware name op te spoor.

Ryanair het ’n spesialis-konsultantmaatskappy, Word to the Wise, aangestel om te kyk van watter IP-adresse (internet protokol) die stellings gemaak is. Dit is vasgestel “always flying” se IP-adres is in Suid-Afrika en gekoppel aan die netwerk van Telkom Mobile 8ta.

Volgens Ryanair het dié gebruiker 20 stellings gemaak, waarvan een besonder aanstootlik is en skade berokken.

Die gebruiker het op 20 September 2012 ’n stelling gemaak wat daarop neerkom dat die lugdiens se vlieëniers nie behoort te vlieg nie en dat hy hulle sou afdank as hulle vir sý onderneming gewerk het.

Volgens Ryanair skets dié vals stelling sy vlugpersoneel as onbekwaam.

Ryanair wil die gebruiker se besonderhede en kontakadres by Telkom kry.
Sodra hy dit kry, wil hy die gebruiker versoek om die stelling te verwyder en ’n openbare verskoning aan te bied vir die publikasie van enige verkeerde stellings.

Ryanair sê hy het hard en lank gewerk om ’n goeie aansien in die lugdiensbedryf te verdien.

Translation


Always flying must watch out

Airline wants to know who is defaming it

Jeanne-Marié Versluis
Tuesday 10 September 2013

The European airline Ryanair has obtained a court order against Telkom SA so that it can determine who in South Africa is defaming it under a pseudonym on the internet.

Yesterday the High Court in Pretoria odered Telkom to give Ryanair all information in its possession which would help the latter to identify the internet user who uses the pseudonym "always flying".

The airline, which serves 29 countries in Europe and North Africa, stated in the court pleadings that had a spotless image for safety over the last 29 years.

In September 2012 it became aware of "various defamatory postings" on a website with 370,000 registered users.

Air crews, journalists and other professional people around the world have signed on to the website.

The objectional postings have been made by various users.

The airline appointed a law firm in Los Angeles to track down the users and to take legal action against them in the USA.

The firm had to get an order of court against the website-owner in California to track down the users' identities.

Thereafter orders were obtained against various third parties such a Yahoo! Inc, Microsoft Corporation and Google Inc to track down users' real names.

Ryanair appointed a specialist consultancy, Word to the Wise, to determine what IP addresses (internet protocol) were making the postings. It was determined that the IP address of "always flying" is in South Africa and linked to the network of Telkom Mobile 8ta.

According to Ryanair, this user has made 20 postings, among which one is especially repugnant and has caused damage.

The user, on 20 September 2112, made a posting which implied that the airline's aircrews ought not to be flying and that he would dismiss them if they were employed by himself.

According to Ryanair this falsehood depicts its aircrews as incompetent.

Ryanair wants to obtain the user's details and contact address from Telkom.

Thereafter, it wants to request the user to remove the posting and to make a public apology for the publication of any wrongful postings.

Ryanair says it has worked hard and long to earn a good image in the airline industry.

Hey ho!!

And what would it have cost to arrange that level of publicity in Afrikaans 6,000 miles away using 'traditional' means of advertising!

(A bit of time travel into the next century there too!)

So you're PRO-union, PRO-gov't regulation, ANTI capitalism???

Are you by chance a communist??

93K

That was a very large leap of logic.

I am NOT PRO-union, PRO-gov't regulation, ANTI capitalism, nor am I a communist.

But I also think that MOL is a nasty piece of work, and I will never use his airline.

One's politics are irrelevant.

I despise MoL's business practices and the way he treats his customers and staff. I admire him for his outspoken approach and for not giving a stuff about what others think. I respect him for running what is probably the world's most profitable and successful airline. From a business perspective, I think he's a scumbag, on a personal level, he's probably very likeable.

I will never travel on his airline. In a couple of weeks, I have to travel from Derby to Barcelona. FR have a flight at exactly the right time, from EMA which is 15 minutes from Derby, for less than £20 (++++++++ of course). The next most convenient is Monarch from BHX at £80 (+), which also entails a 90 minute transfer to the airport.

If Ryanair paid me to travel on their flight, I wouldn't.

Why do you so vehemently refuse?

To fly on Ryanair is to be in very close proximity with rather large numbers of people with whom one would rather not be cheeking let alone jowling.
Mark 5: 1-13 refers.

You guys just can't help yourselves, can you?! Another 5 postings putting the airline's name to the top of the list on 'African Aviation' when that airline hardly flies to the continent at all! And another 100 or so viewings as a result. "No publicity is bad publicity" and you guys are definitely ensuring that the "No publicity..." bit of it doesn't occur! I wonder how many extra seats have been sold as a result?! Go on, admit it: you all have shares in the airline and are trying to promote it!! If you don't like it's 'petulant' behaviour, then maybe you should give them the treatment that most annoys a petulant teenager: ignore them!! But I just know that that won't happen...