Just been nosey and noticed the Norwich thread thought would throw in my pennies worth of thought...
Usually airports where passengers have to part with cash for services that are free elsewhere, usually leaves a bad taste in their mouths. Exactly the same at Luton where drop off fees are now applied, and gets a 1-2 star rating in SkyTrax year upon year, with the charge being the main moaning point.
It is interesting how Regional and City Airport's the operators on Norwich are happy to charge the Developement fee there, but not at any of their other portfolio of airports, which still see regular services, like Derry, Exeter and Bournemouth. Especially when airports like Bournemouth and Exeter have similar passenger numbers.
Norwich is quite a maintenance heavy airport, and would imagine there is a fair amount of revenue from that.
I like how the Development fee is not chargeable for Business Class or the upper tier frequent flyer members. A frequent flyer could buy the cheapest ticket, but still get the fee waived!
Has there been much in the way of improvements to the airport in recent years with this £10 fee being introduced, for example improved facilities?