I'm so sorry for raising this old thread, but I wanted people to find this in search engine results.
Nick Ross is currently trading as
Lifestyle Heritage & Co (lhco.co.uk) under his wife's name Kerrie Ross (nee Kerrie Stoppiello) beta.companieshouse.gov.uk/company/09730132
They are using their middle names for customer facing communications (
James Alexander and
Angela) - Nicholas
James Alexander Ross and Kerrie
Angela Ross.
He is using the exact same model as described in this thread:
- Lists items on his web site as in stock
- Takes money for the items before shipping
- Makes endless excuses for delays (Upgrading to new stock system, busy time of the year, problem with supplier, staff training etc. etc.)
- Ignores requests for refunds
- Aggressively pursues Trustpilot to remove bad reviews trustpilot.com/review/lhco.co.uk
I hope this helps people in future.
I'm notifying his suppliers in the hope that they will cancel his reseller agreements.
At least he has moved away from scamming aviation hobbyists
