Surely there’s more to this than simply cancelled flights for which all passengers were re-accommodated. “Soft” comms to divert attention perhaps?
What happened with qualifying a new embryo; an experienced SEP instructor? It’s not a moon shot...
Also, new decent Ops management experience was being brought in, they’re all now gone only having stayed a few weeks. I smell something...
CAD requires SEP instructor to be in-house trained and qualifed which finishes with 2 sessions with the in-house qualified instructor supervising. One very experienced ex CX SEP trainer who was made redundant few months back was supposed to finish the course but the resigned in-house instructors pulled a last minute sickie and never showed up again...