Well, Manchester growing at a faster rate both percentage and volume rate than LPL and LBA so clearly MAN doing something right.
And an hour by road from Manchester city centre to BLK? On a very good day maybe! Can take an hour to get out of Manchester itself some days!
You also need to remember that out of 27.4 million passengers, we seem to be taking about 200 or so 'disgruntled' tweets and forum posters as gospel that the MAN experience is sh*t. That's much less than 1% of the total, about a B737-800 worth of passengers.
What about the other 27.3999 passengers that didn't complain? What brings them back?