Originally Posted by
Andy_S
More problems?
I see it says that people already checked in were unable to print their own boarding cards at the airport, including London City.
I have never managed to get a BA boarding card printed by the machines at LCY (in contrast, the same shared machines work fine for Cityjet). It doesn't even recognise me from my BA card. I always get the bland "we cannot continue, go to the desk". Where, although they can then manage the job fine without problem, I have had to queue for 10 minutes or more to do so.
Now we'll never know the truth
I see they are still peddling the line "an engineer mistakenly switched it off", which is presumably therefore all that the whitewash report will say. Nothing about the fact that such is a single point of failure, no regard to all the backup, redundancy, duplicated systems, automated recovery etc that supposedly millions had been invested in.