PPRuNe Forums - View Single Post - AirTransat pax phone 911 after 5hrs on tarmac, aircon stops when fuel exhausted
Old 1st Aug 2017, 23:32
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Infieldg
 
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AirTransat pax phone 911 after 5hrs on tarmac, aircon stops when fuel exhausted

'You can't do this to us': Fuming passengers stuck on planes for hours call 911 - Ottawa - CBC News

"The plane that landed from Brussels lost power because it ran out of fuel, and the resulting lack of air conditioning caused the plane to heat up, the airline added".

Went dark after 4hrs on the ground, 911 called after 5hrs and all seemingly avoidable judging by Ottawa Airport's tweet and press release ;

"We're disappointed @airtransat's response to diversion of flight 157 to YOW. We were ready to assist upon request"

https://yow.ca/en/media-center/press...sat-passengers


"... 20 aircraft diverted to the Ottawa International Airport"..."15 were from international destinations"..."Questions have been raised with respect to one particular flight operated by Air Transat, between Brussels, Belgium and Montreal, Quebec. The aircraft landed in Ottawa at 5:10 pm and departed at 11:00 pm. With respect to this flight, the Airport Authority was in contact with the airline’s local ground handler. We had a gate available and air stairs ready in the event that the airline decided to deplane. We also had buses on the tarmac ready to shuttle passengers to the terminal – buses the Authority purchased specifically for situations such as this. Neither the ground handling service nor the airline requested either of these during the event".
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