Originally Posted by
occasional
I suggest your post illustrates the problem.
To discover what will happen the passenger has to read through reams of terms and conditions and even then the terms are only clear to those who already know what they mean. This, per se, is undesirable as it wastes a massive amount of time for the whole community.
To my mind it is time that the authorities (in the UK the OFT) came down hard on these attempts to erode the fundamental basis of contracts for they waste hours of many peoples time.
Nanny state is what you are suggesting. Citizens are not dumb. Every online airfare booking requires the purchaser to affirm they've read and accept the T&Cs. Most people can't be bothered to read any T&Cs so that's not an airlines problem. That's the laziness on the part of the consumer. The Ryanair approach to clear T&Cs is comparable to all other airlines. In other words it's consumer clear and provides several options and choices to the consumer. However, becoming a Nanny state under a Brexit cluster flup national fallout will be an own goal.