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Old 2nd Jun 2017, 09:40
  #454 (permalink)  
Ian W
Join Date: Dec 2006
Location: Florida and wherever my laptop is
Posts: 1,347
Originally Posted by pax2908 View Post
I read that by outsourcing IT they save 90M a year ... and now possibly this failure will cost about the same. If it only happens every other year, they still are making money, I don't see why they need to fix anything.
I have no doubt that point has already been made by the IAG bean counters.

However, another failure like this one and people will vote with their wallets (as much as the IAG monopoly at LHR will allow them to). But I already meet people who will fly all sorts of multiple layover routes to avoid flying with IAG airlines, BA in particular. Spanish ownership of LHR and BA has not been good for 'the brand'. The best thing for BA would have been a Boris Island or similar new airport in the Thames estuary. The competition would have stopped the silly games from Willie Walsh and IAG and force them to run a good airline for a change.
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