Good for the pilots and cabin crew. As for the "outraged" passengers, well they cannot expect a proper service for the price of their tickets.But many of them are too brainwashed by promotional campaigns to understand that they may be being sold a lemon.
The revolution is almost here in UK and Europe.The abhorrence of airline employees towards their management is reaching fever pitch in a number of carriers. It is the line managers who carry the can, but the real blame lies with the bean-counters in senior airline management.
Airlines are no more managed by pilots than medical care is governed by doctors. Its all about margins, and the airlines have only themselves to blame for the stupid expectations of the self-loading freight.
And although this might sound somewhat retro, airlines should have pilots at the forefront. Simply because they understand what the business is all about. Safe and efficient air travel, not cheap and unpleasant air travel.