Porch Monkey:
I'm sure they'll miss you and all your mates. Travel there regularly. NEVER have I had that kind of lack of service, from anyone.
Glad to hear it Monkey, but wait until you do. The change for "Would Sir like this?" to "do what you are told" is fast frightening and usually accompanied by the threat of violence or jail or both.
To put that another way; ever been in an American hotel or store and noticed the instant change in customer service when your credit card is declined?