PPRuNe Forums - View Single Post - USA Today: UA forcibly remove random pax from flight
Old 14th Apr 2017, 21:08
  #990 (permalink)  
Gertrude the Wombat
 
Join Date: Nov 2000
Location: Cambridge, England, EU
Posts: 3,437
Originally Posted by cappt View Post
Bottom line management handcuffed the frontline employees from being able to solve this simple problem with proper compensation. Everybody has their price, now they can negotiate it in court.
It really is completely beyond my comprehension that some people don't seem to be able to get their heads round this very simple and completely correct analysis.
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