PPRuNe Forums - View Single Post - USA Today: UA forcibly remove random pax from flight
Old 13th Apr 2017, 02:33
  #721 (permalink)  
HEMS driver
Join Date: Apr 2010
Location: Between a Rock and a Hard Spot
Posts: 199
Indeed. Employees need to be empowered to make decisions outside the box when necessary.

All three officers are now under suspension. Hopefully we will soon learn what UAL staff told the Airport Police that generated their response. Regardless, whatever was said won't justify the use of excess force, let alone their involvement in the first place.
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