Originally Posted by
Jet II
I'm gobsmacked at that story - how can any airline expect to remain in business if they treat their First Class passengers like that!
As we've seen from the responses of many of the "professional" pilots on here, the attitude from the flight deck seems to mirror the attitude of the rest of the staff at airlines in the US. If you don't have the option to fly with a company that doesn't view it's customers with contempt, as in the US, then you're pretty much stuck with using one of them unless you never go anywhere.