Originally Posted by
West Coast
B1
If you're mentioning it, then you clearly know those pax were flying on pass privledges (flying for free or deeply discounted ) and as such were Subject to a dress code.
This is why UA likely won't do much , they get hammered by people who don't understand the situation and opine ignorantly, so why bother.
There is this new thing out there called "social media" that you might want to check out.
It has a tendency to override subtleties like this, and companies still have to deal with it. There is no excuse for the
PR department of any large corporation failing to understand how this works, or that every phone is now a camera.