CX's problem, not yours.
Therein lies the problem: most of us are often unable (unwilling?) to distinguish between the two. We automatically take on board the company's problems and try to solve them. We see them develop before they do. Too many years of service in the armed forces, perhaps, where duty and conscientiousness are the order of the day. Too many years of GA, where if you don't make it happen and take responsibility for the outcome, no-one will.
They have done a fine job of selecting most of us, and now take advantage of our nature, assuming we will continue to go the extra mile. Yet time and again, all we get in exchange is the usual mean-spirited, petty, vindictive, arrogant, intimidatory, dismissive and condescending treatment.
Their 90's cutthroat business model school of "asset-squeezing" only works in the short term, however; in the long term, you reap what you sow.