I agree with a lot of what you say Stockportonealpha. There will be probably be Jet2 ers coming on here to dispute what you say but having worked at other airlines and at Jet2, there's a lot of truth in your post sadly, and many of your points are what pushed me and many others to seek pastures new. From a passenger's point of view Jet2 are great - unfortunately they fail to recognise their most valuable asset - their front line staff.