Diversion to Guam
Our flight from Narita to the Gold Coast (JQ12) was diverted on Sunday after the aircraft displayed an indicator message relating to oil pressure. The 787 landed safely in Guam (the nearest airport), and remains there while it’s inspected by our engineers. We arranged an alternative aircraft for our customers to continue their journey, and they arrived in the Gold Coast on Monday morning. Our Engineering team are currently working with engine manufacturer GE to replace the engine and understand what occurred. We expect the aircraft will be back in service by next week. Thank you to all involved.
For the avgeeks
Our Social Wrap provides insight in to what our customers say about us on social media. This week, it’s the avgeeks, plane spotters and aviation community that lit up social channels with the very rare departure of an Antonov An-124 aircraft from Melbourne Airport, which was taking a GEnx engine to Guam for our 787 (see story above). Our team also shared their photos of the exciting event on Yammer–see them here and here (thank you Stephen Capron).