Originally Posted by
Tech Guy
The last company I worked for had mirrored data centres in Europe, Asia and America.
You could loose any 2 and everything would still work correctly at a "user level".
Exactly.
There is only one explanation really, Delta beancounters felt the cost of a fault tolerant system made it worth taking the risk of a total system failure. Yet the cost of the backup system running as a 'hot spare' in a separate building would be peanuts compared to their cash and status losses now. There are still flights being cancelled today and their computer systems are still not recovered with lots of broken links and applications not back in synch. All those people with their 'e-boarding passes' on their phones could be in trouble. This may run on for months with people with bookings out months suddenly finding that the roll-back/roll-forward broke their bookings.
They should take the $200 a pax good will payments out of their beancounters' head count budgets. Only then with skin in the game would they appreciate the risk analyses.