I guess I'm just naive. You see he's waiting to see what the reaction will be on the email. If you ungrateful pilots aren't pleased with the generosity of 3%, an extra 25 minutes on the FDP, getting some extra for ground duties, and not bowing and scraping to your masters, then there will be f&*#k all for you. However, if you show true gratification and appreciation, we just may throw a few extra pieces of silver to you.