TC is a guy who doesn't even look at his employees while walking at the airport, let alone saying "hi" to them.
Also, he never approaches to check in counter to be checked in, VIP service does that for him. He may be a VIP but he is also a top manager. It is a matter of good organizational culture for manager to approach employees and meet them.
I believe he is arrogant and really doesn't care about anything or anyone but power (money he has). This is why the company reached its near bottom.