Final report document MH17
No Integrated risk management:
Most operators assumed that an airspace which is not closed must be safe. Operators adapted their flight plans to accommodate the airspace restrictions, but did not make a connection with the armed conflict taking place below.
Under 11 Recommendations:
Passengers travelling by air should be able to rely on the operator of their choice to have done all that is possible to operate the flight safely and that states have ensured that the airspace used for their flight is safe.
The report goes on to discuss airspace management in conflict zones.
The report also recommends
Ideally, operators should have to actively provide information about routes to be flown and routes recently flown, so that everyone can form a judgement, thereby increasing public attention for this issue. A first step towards this would be to require operators to provide public accountability on a regular basis for routes over conflict zones selected by them