Baggage policies
Just another thought for those criticising pax who take large amounts of luggage into the cabin. Many airlines now charge an additional fee - often substantial - for checking luggage into the hold. This system is rapidly educating customers to take as much as possible into the cabin with them free of charge. We increasingly see this as standard behaviour on all flights, regardless of the baggage policies offered by individual carriers.
If the industry is enthusiastically encouraging pax to keep luggage with them - reinforced by financial penalty for checking-in hold luggage - we cannot then complain when they take their full permitted quota into the cabin with them.
The industry must take the lead on this. It is a problem induced by the policies of airlines themselves, not customers. We can't blame a regular family for avoiding the expense of discretionary hold baggage charges. They WILL bring maximum cabin baggage instead if they can. It is just common sense.
Spot on!! Well done for pointing it out. Am not condoning taking a trolley from locker in an evacuation, that is plain mad but with regards to the general issue of overhead locker luggage you couldn't have pointed the issue out better.
Personal example: prior to start reading this post I booked a return flight for two with one of the well known "Low" (really?) cost carriers....5 days trip, would have been handy to have a case checked in but.... cost of that privilege is about half the price of tickets, result is we'll take hand luggage only making the most of no weight limitation (you guessed the carrier didn't you?).... Gone are the old days when all carriers allowed hold cases included in the cost of tickets so I totally agree with your point, it's the industry that has created the issue and it's up to the industry to sort it out, blaming irrational passengers, however condemnable their action serves no purpose, simply go back to reasonable charging for hold luggage and the problem may not be solved but surely be less of an issue? This said well done to the BA crew!