Case study
The case study is an excersize where you turn up for work and you are presented with your usual paperwork. You might have a captain running late, a sick cabin crew member, a technical issue with the aircraft, issue with destination weather etc. it's simply an excersize to see how you priorities and organize yourself. Think about the whole picture I.e the pax,crew and commercial needs. Just take your time and try and pick out the major issues and don't be afraid to make a decision that is after all what we are paid to do. The exact details of this years case study I do not know but it's irrelevant anyway as it's just an excersize to see how you work under a bit of gentle pressure.